Onvia Reviews

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Onvia President, CEO, and Director Henry (Hank) Riner
Henry (Hank) Riner
33 Ratings
  • Customer Success Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Success Manager in Seattle, WA
    Current Employee - Customer Success Manager in Seattle, WA
    Positive Outlook
    Approves of CEO

    I have been working at Onvia full-time


    Learning how the government buys products is interesting. Content, marketing and developing solutions for our customers is very rewarding.


    People over promise and under deliver. Nothing is ever put in writing, except the comp plan that you'll get multiple copies of because they'll change it all the time and have you sign it again. You'll see something stated on a projector in a meeting, but it will never be sent to you - so there's no accountability from the leadership team. Team meetings updates are held be-weekly as are generally communicated 1 way - such as, "I'm going to inform you all about this" and there's little discussion for dialog or conversation. There's no remote working option. No laptop, and no paid cell phone. There's also few conference rooms (for the # of people working there/all in a cubical environment,) with limited projectors or phones, and most have broken office chairs. Noisy work environment. There's very limited written process documentation or how to do the given tasks. It's a very administrative role when this was positioned as a "new" classification, with back-end systems that break down and time out. For the Customers, the Account Management Team is the Call Center as well as first line Technical Help Desk. We all have to be in a call-que, (to take random non-assigned account calls) while also be managing our own book of business, as the company hasn't determined how to figure out the call tree?

    Advice to Management

    Account Management team hasn't been heard or issues been prioritized. Also, there are people with long seniority at ONVIA who don't want things to change for the better and are not looking for new ideas or any changes. Also, having the team leads creating internal documentation on how tasks would be very helpful.

Onvia Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


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Interview Difficulty




    Customer Success Manager Interview

    Anonymous Interview Candidate in Seattle, WA
    No Offer
    Positive Experience
    Average Interview


    I applied through an employee referral. The process took 2 weeks. I interviewed at Onvia (Seattle, WA) in October 2015.


    I had three different 30 minute interviews with three different people one after the other. I quite enjoyed the process as it was helpful to get different perspectives from each of the three. The company seems to be an amazing place to work for as far as environment, product, and benefits. I have it listed as no for offered but I have yet to hear back as it is early in the process. Regardless you should apply for this company if you have a hard work ethic and any sales or account managing skills, or if you enjoy working with data.

    Interview Questions

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Additional Info

Unlock Profile
Website www.onvia.com
Headquarters Seattle, WA
Size 51 to 200 Employees
Founded 1997
Type Company - Public (ONVI)
Industry Business Services
Revenue $10 to $25 million (USD) per year

Onvia aims to help companies win government contracts and government agencies find suppliers by providing a database of business leads. The company identifies purchasing behavior and bid opportunities from some 89,000 federal, state, and local government agencies, as well as private-sector enterprises, and delivers notices of those opportunities to its 6,200 subscribers. Its Onvia database includes data on millions of current and historical contracting opportunities in markets such as construction, consulting, and information technology. Subscriptions account for about ... More

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