OpenMarket – Why Work For Us?


Helping Enterprises Use Mobile to Transform Their Business

Enterprises choose OpenMarket as their mobile partner for a number of reasons: our domain expertise, service flexibility, demonstrated network performance and reliability, global scale and corporate maturity.

Whether the goal is to optimize communications, improve customer experiences, mobilize operational processes, drive brand awareness or generate new revenue, OpenMarket enables enterprises in any industry to use mobile to directly engage their target audience—and ultimately provide value to their business.

OpenMarket provides a secure and reliable platform with a service commitment to back it up. Our market experience and trusted relationships with mobile operators across the globe enable faster time to market, and ongoing delivery and support for your mobile initiatives.

OpenMarket’s global headquarters are in Seattle, Washington, with regional offices in Detroit, London, Sydney, and Pune (India).

Alexis and Emma

People matter

We know that our people are fundamental to making us successful. We hire smart, capable people, invest time in developing them, and give them the trust and freedom to do their job right. We don't micro-manage and we do help you grow in the direction you desire.

From organized company social events to friendly banter around the office, we know that having fun is important to working well together.

Authenticity always

We go out of our way to be honest in the way we do business. Both customers and colleagues trust us to be straight with them and to make our decision-making transparent.

Our goal is to be the best in our field. We take the time to make quality solutions without cutting corners. 

Take ownership

We like people who see something that needs doing, and do it. Each of us takes pride in making our products and our company more successful.

Everyone's suggestions are listened to and many of our best ideas have come from employees. Everyone is allowed to challenge the boss - respectfully, of course.

Get things done

We deploy early and often so that our work provides value to customers as quickly as possible.

We look to the long term and and choose solutions that will give benefit immediately but fit into long-term goals. We know we need process, but we keep it to the bare minimum so it doesn't get in our way.


We keep our teams small and each team chooses how to manage their own time, tasks and technology. We have a bias towards agile and lean principles and pick the approach that suits us best.

We build social links within our teams and company-wide. Colleagues get together regularly to play sports or socialize. Building friendships outside the office makes it easier to collaborate at work.

OpenMarket Reviews

Rating Trends
Recommend to a friend
Approve of CEO
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Jay Emmet
18 Ratings
  • Best Job I've Ever Had

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA
    Positive Outlook
    Approves of CEO


    OpenMarket is the closest thing you will ever find to a meritocracy & politics-free company. The GM goes out of his way to communicate to all employees on a regular basis. Unlike most companies I've worked at, the commitment to the Core Values, including integrity, is real. Everyone here is professional and engaged. Great facilities for employees who commute via bicycle and management supports a reasonable amount of telecommuting.


    I feel bad listing these because I don't think the GM has any control over any of them, but here they are: (1) Very limited career growth opportunities because it is a small company (~200 employees). (2) Subtle bias towards non-Technology employees (offices with better views, more opportunities for higher titles). (3) The parent company's conservative philosophy sometimes hampers business growth. (4) Like almost all tech companies, the company invests very little in training its technical employees on technology.

    Advice to Management

    None. I think you are doing a great job and I love the Senior Leadership Team; I think every one of you is an A-list manager. Keep doing what you're doing!

OpenMarket Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    No Offer
    Positive Experience
    Average Interview


    I applied through a recruiter. The process took 4+ weeks. I interviewed at OpenMarket (Seattle, WA) in September 2015.


    Initially reached by a recruiter from another firm, and was interviewed for an hour and asked to supply a written summary of why I was a fit for the position. The hiring manager opted to go with another candidate, and that was that. Something went awry with the selected candidate and I was back in business. I was then scheduled for two one-hour interviews approximately one week apart. The first was with the HR Director and the second was with the VP. Both went really well from my perspective. Overall, I really enjoyed the conversations, the challenges that were discussed, and the company itself sounds like a great place to work with solid leadership and positive culture. I would interview again if asked.

    Interview Questions

    • Given your background and experience, how do you think that you might be able to help OpenMarket to reach new heights from a technical perspective?   1 Answer

OpenMarket Awards & Accolades

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Additional Info

Headquarters Seattle, WA
Size 201 to 500 Employees
Founded 1999
Type Subsidiary or Business Segment
Industry Telecommunications
Revenue $25 to $50 million (USD) per year

OpenMarket, a division of Amdocs, helps enterprises use mobile to transform their business. OpenMarket provides mobile engagement solutions for organizations to optimize their operations and enhance relationships with their customers and employees. Major enterprises choose OpenMarket for our domain expertise, service flexibility, demonstrated performance and reliability ... More

Mission: We help enterprises use mobile to transform their business. OpenMarket provides mobile engagement solutions for organizations to optimize their operations and enhance relationships with their customers and employees. Major enterprises choose OpenMarket for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity. Our clients trust us to power their mobile business.

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