Orchard Supply Hardware


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Princeton Plaza store

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Orchard Supply Hardware Reviews

92 Reviews
92 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Orchard Supply Hardware President Richard D. Maltsbarger
Richard D. Maltsbarger
3 Ratings

    Decent job, better if you wear many hats.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative/Sales Associate
    Current Employee - Customer Service Representative/Sales Associate

    I have been working at Orchard Supply Hardware part-time (less than an year)


    Some flexibility in hours, great employee discount that compounds with sales for awesome deals, ability to learn cool hardware information from the more experienced employees, typically pretty relaxed environment.


    Management will make or break your experience (I had a terrible first manager that everyone in the store disliked, and a wonderful second manager who kept everyone happy. Made a humungous difference). Pay isn't great, but I wasn't expecting it to be. Customers seem to be grumpier here than anywhere else. Constantly forced to ask customers to join a rewards club that barely nets them any rewards. The stores are constantly understaffed, but there are also not always enough hours. So folks are overworked and simultaneously not getting enough hours.

    Advice to ManagementAdvice

    Less corporate oversight, and better information for employees on the timing of sales and how they work. Most associates don't know anything about upcoming sales, and some are rather complex (like drill trade-ins).

    Negative Outlook
    No opinion of CEO

Orchard Supply Hardware Interviews

Updated Aug 21, 2014
Updated Aug 21, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Stocking Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Orchard Supply Hardware.

    Interview Details

    It was a two interview. The first one was with one of the Assistant Manager. She had ask me very common questions in my opinion. When it was time for me to ask questions she was very open and honest. The second Interview was with the Store Manager. That interview was a little longer and more detailed. Plus he was very encurageing with some of the questions that I've ask like about promotions.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview

Orchard Supply Hardware Awards & Accolades

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Additional Info

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Website www.osh.com
Headquarters San Jose, CA
Size 5000+ Employees
Founded 1931
Type Subsidiary or Business Segment
Industry Retail
Revenue $500 million to $1 billion (USD) per year

Orchard Supply Hardware supplies California's do-it-yourselfers. It operates more than 85 home centers in the Golden State, from Los Angeles to Redding in the north, as well as an online store. More than its name implies, Orchard Supply Hardware (OSH) offers products in several home improvement categories, including garden and nursery; heating, cooling, insulation, and ventilation; home safety and emergency preparation; plumbing; and renovation and decoration. OSH's folksy stores sell Sears' Craftsman brand tools (as well as many other brands), and several locations stock... More

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