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P.F. Chang's Reviews

3.3
Rating Trends
Recommend to a friend
Approve of CEO
P.F. Chang's Chairman Co-Chief Executive Officer Richard L. Federico
Richard L. Federico
159 Ratings
  • Take Out Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Take Out Server in Northbrook, IL
    Former Employee - Take Out Server in Northbrook, IL

    I worked at P.F. Chang's part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good mix of employees with other young people that were friendly. Learned a lot about Asian food and often got to try dishes at a discount or free.

    Cons

    Work many weekends and holidays. Rely on tips to make decent money.

    Advice to Management

    People often complained about unfriendly managers. I don't think that the managers were bad but focus on employee relationship to demand respect from employees


P.F. Chang's Interviews

Interview Experience

Interview Experience

74%
19%
6%

Getting an Interview

Getting an Interview

72%
12%
9%

Interview Difficulty

2.1
Average

Interview Difficulty

Hard

Average

Easy
  1. Helpful (8)  

    Server Interview

    Anonymous Interview Candidate in Oklahoma City, OK
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took a weekinterviewed at P.F. Chang's (Oklahoma City, OK).

    Interview

    Applied in person between 2 pm and 4 pm on Monday - Thursday. Was called back the next day to set-up a convenient time to come back for an interview. There were two interviews total. The first was with an Assistant Manager where basic questions were asked about past experience with customer service and questions pertaining to ones personality. The second interview was with the General Manager. Most of the questions mirrored those asked in the first interview, in addition to my availability and expectations. Overall, a very easy interview process.

    Interview Questions

    • Any past experience with customer service?   1 Answer
    • What are your strengths and weaknesses?   1 Answer
    • How would you handle a difficult customer?   1 Answer
    • Tell me a time where you had to multi-task in a fast paced environment?   1 Answer
    • Can you prioritize tasks and duties "on the fly" or ad hoc?   1 Answer

P.F. Chang's Awards & Accolades

Something missing? Add an award
America's Top Companies , Forbes, 2009

Additional Info

Website www.pfcb.com
Headquarters Scottsdale, AZ
Size 5000+ Employees
Founded 1994
Type Company - Private
Industry Restaurants, Bars & Food Services
Revenue $1 to $2 billion (USD) per year
Competitors Unknown

The ancient Chinese secret behind P.F. Chang's success is upscale American service. P.F. Chang's China Bistro owns and operates about 200 full-service Asian-style bistro restaurants in about 40 states that offer lunch and dinner menus inspired by five culinary regions of China. The chain's restaurants offer stylish dining areas, display kitchens, and narrative murals based on ancient Chinese designs. The company also owns and operates more than 165 quick-casual outlets under the name Pei Wei Asian Diner. The Pei Wei locations offer a limited menu with an ... More

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