PCCW Solutions Photos
Doesn't RecommendNegative Outlook
- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I worked at PCCW Solutions full-time (More than a year)
There are no pros to working at this establishment with exception of the pay rate.
Pccw is a call center contracted by Apple, AEP, and newly Air BnB. You start off in a 3 week long training class where you will be released to the sharks immediately following training. They offer bonus "incentives" that you will be over taxed for, and given a reason that wouldn't hold water unless you're 2 years old. You want examples? If you get a 9/10 ranked ace score from a great call, you're awarded $10 cash. Subsequently, you'll be taxed $10 on your check when payed. If you win an item, TV, PS3, or Apple product you'll be taxed the value of the item. They recently laid of 200 employees for random reasoning, and refused to cash out the PTO of these employees. I was asked to come back to work, and when I asked about my missing wages they claimed to have paid it. But if I work 40 hours full time at 12/hr, with 27 hours of PTO, how can my check be less than $400? They will rob you, and denigrate you to keep your money. This company should be closed down. I'm beginning a lawsuit against the company for withheld wages, and wrongful termination.
Advice to Management
Show your employees respect, and pay them. The basic standard of running a business.
Getting an Interview
Getting an Interview
- Accepted OfferPositive ExperienceAverage Interview
I applied in-person. The process took 4+ weeks. I interviewed at PCCW Solutions (Hong Kong (Hong Kong)).
Simple selection process First round: Some written test: english essay writing , abstract reasoning , numerical test followed by first interview ...group interview 8 ppl in a group Scenario questions... just show your friendiness in each case is enough. Second round..Panel interview Just ask about your personal experience and academic background.
- Expectation from the job Answer Question
Let us know if we're missing any workplace or industry recognition –