PIER 39 Reviews

2.9
8 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Robert S. MacIntosh
4 Ratings
  • A less corporate environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations
    Current Employee - Operations

    I have been working at PIER 39 full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Beautiful views
    Good restaurants and eateries
    Fun atmosphere
    Friendly workers and management
    Benefits

    Cons

    Very high expectations in customer service
    Gets extremely hectic at times with visitors and vehicle traffic out front
    Pay is low in certain departments, lagging behind local industry

    Advice to Management

    Keep doing what you started with employee engagement
    This is a good place to work but starting salaries probably should be upped by $2/hr

PIER 39 Interviews

Interview Experience

Interview Experience

50%
0%
50%

Getting an Interview

Getting an Interview

100%

Interview Difficulty

2.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Operations Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at PIER 39.

    Interview

    First interview with department head and HR, second one with VP. Questions centering on Customer Service experience and how the applicant defines it.

    Interview Questions

    • Describe a situation where you had a disagreement with a co-worker and what you did to resolve it.   1 Answer

    Negotiation

    Easy if you have experience

PIER 39 Awards & Accolades

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Additional Info

Unlock Profile
Website www.pier39.com
Headquarters San Francisco, CA
Size 150 to 499 Employees
Founded 1978
Type Company - Private
Industry Arts, Entertainment & Recreation
Revenue $25 to $50 million (USD) per year

From sea lions to street performers, PIER 39 offers visitors a kaleidoscope of attractions. Situated at Beach Street and The Embarcadero on San Francisco's waterfront, PIER 39 is one of the city's most popular leisure spots, featuring about 110 shops and a dozen full-service restaurants with views of the Bay. Home to such as the Aquarium of the Bay and the San Francisco Carousel, the complex attracts millions of visitors annually and is open year-round. In addition to humans, sea lions also frequent PIER 39. The creatures regularly occupy available dock space to take... More

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