2.5 of 5 28 reviews Plantation, FL 5000+ Employees
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Subsidiary or Business Segment
Accounting & Legal
Unknown / Non-Applicable per year

Call center operator PRC (formerly Precision Response Corporation) provides telephone-based customer relationship management services, typically for big companies, from about 15 or so locations. PRC's business-to-consumer unit specializes in handling inbound sales orders, service requests, and customer questions and complaints. Its business-to-business unit helps clients acquire and keep customers and supports their sales and marketing efforts. PRC customers have included such big names as AT&T, DirecTV, eBay, and US Airways. In mid-2010, PRC was acquired by... More

Working at PRC

Posted by employees

Employees say it's “OK”   28 ratings


20% Approve of the CEO   5 ratings

PRC CEO Andy Lee

Andy Lee


Excellent organization and mission.

 Former Director in Portland, OR

Pros: Missional focus is helpful to all staff. Full Review

More PRC Ratings & Reviews ( 28)

Salaries in USD  United States Avg. Salary

Customer Service Representative - Hourly

4 PRC Salaries


Programmer Analyst

4 PRC Salaries


Sales Representative

3 PRC Salaries


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Accepted Offer – Reviewed May 17, 2013

Interview Details – You have the option of applying in person through their recruitment office or online. Once you are considered a match, you will have to take a computer and phone skills assessment test to determine your eligibility. Upon and/or prior to taking and passing the tests, one of the recruiters will be…Full Interview

Interview Question:
You're usually given a scenario of an irate customer coming on the phone and how you would be expected to handle the situation. What would you say to defuse the customer and how would you go about… Answer Question

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PRC Awards & Accolades

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