3.0 of 5 100 reviews Saint Petersburg, FL 1000 to 5000 Employees
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Company - Private
$100 to $500 million (USD) per year

Credit unions turn to PSCU to provide key services. One of the nation's largest credit union service organizations, PSCU (short for Payment Systems for Credit Unions) provides credit, debit, ATM, and prepaid card servicing, as well as electronic banking, bill payment, risk management, specialized marketing, and contact center services to credit unions across the US. PSCU serves more than 1,500 institutions nationwide, which combined represent more than 14 million cardholder accounts and one million online bill payment subscribers. PSCU is a not-for-profit cooperative owned... More

Working at PSCU

Posted by employees

Employees say it's “OK”   100 ratings


64% Approve of the CEO   58 ratings

PSCU Michael J. Kelly

Michael J. Kelly

Customer Service Rep ll

 Former Tier II Customer Service Representative in Auburn Hills, MI

Pros: Good benefits if needed; health, dental. 401 K matched by company. PTO is 2 weeks from start; increases with length of employment. Customer Service oriented; fellow employees some of the nicest people I have ever worked with. Full Review

More PSCU Ratings & Reviews ( 100)

Salaries in USD  United States Avg. Salary

Member Service Representative

4 PSCU Salaries


Contact Center Supervisor

4 PSCU Salaries


Member Service Representative - Hourly

3 PSCU Salaries


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= Anonymous Salary Range

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More PSCU Salaries (51)

Accepted Offer – Interviewed in Auburn Hills, MI Oct 2012 Reviewed 3 weeks ago

Interview Details – Interviewed with HR on phone and then Call Center Supervisor one on one. Asked about Customer Service experience, job experience, background. Given information on the job and expectations; very detailed on attendance policy which is strict by some standards due to nature of business.Full Interview

Interview Question:
I understand now that "scripts" used on the job are needed to be read by potential employees. Answer Question

More PSCU Interview Questions & Reviews (18)

PSCU Awards & Accolades Something missing? Add an award

Top 75 Workplace of the Year, Tampa Bay Times, 2012
2012 Biz Tech Innovation Award Finalist, Tampa Bay Business Journal, 2012

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