Pacific Dental Services – Why Work For Us?

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Careers at Pacific Dental Services

Pacific Dental Services (PDS) partners with dentists, providing them with business support services so they can stay focused on their passion: dentistry.  PDS offers career opportunities in Arizona, California, Colorado, Georgia, Idaho, Kansas, Minnesota, Missouri, Nevada, New Mexico, Oregon, Texas, Utah and Washington. Our goal is to support 60+ new offices per year in these existing markets while continuing to open new markets, which will soon include Florida, Tennessee and Louisiana.

Established in 1994, PDS has been ranked in Inc.’s 500|5000 list of America’s fastest-growing private companies for 8 years in a row, and continues to grow.

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Pacific Dental Services Photos

Pacific Dental Services Reviews

3.3
208 Reviews
Rating Trends
Recommend to a friend
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Stephen Thorne
159 Ratings
  • Featured Review

    Helpful (5)

    Internal Promotions Create a Winning Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pacific Dental Services full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The majority of the management team in the Arizona/Nevada region has been promoted from within. Considering every company I've ever worked for says that they do this but often don't put it into action, This is an enormous strength for PDS as many of our team members have been with the company for years and because they know they have opportunity for growth, they are more likely to stay which promotes a winning culture. In addition, if someone is not a good fit, management is quick and decisive in action. This is in line with the culture, although some may view this as a con. Successful team members are humble and hungry.

    Cons

    The medical plan has high premiums and a high deductible. You don't get to take advantage of your benefits unless you have a major medical event (giving birth, surgery, etc.) because you won't meet the deductible with routine visits and prescriptions alone. This seems counterintuitive in working for a healthcare company. This is an area where feedback is consistently given and yet National Support (NSC) seems to always place ownership on changing healthcare laws. Sometimes there is a lack of understanding between the field and NSC. Departments that are there to support the offices should understand how a miss on their end truly impacts profitability at the office level.

    Advice to Management

    All NSC employees should be required to spend one week minimum in a support office. I would suggest a rotation of various positions (one day shadowing the dentists/hygienist, two days learning back office responsibilities, two days learning front office responsibilities). Be clear in the job offer to field members about expectations to work weekends, holidays, and evenings so that team members aren't surprised when office hours change.

Pacific Dental Services Interviews

Interview Experience

Interview Experience

41%
33%
25%

Getting an Interview

Getting an Interview

53%
40%
4%

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

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  1. Helpful (1)  

    Lead Dental Assistant Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at Pacific Dental Services.

    Interview

    It was a phone and very relaxed and informal. A time was scheduled wine the HR representative will call and they usually work around your day schedule for your convenience. When they call at the specified time, your resume is then reviewed so have your resume on hand. They then allowed for questions afterwards and usually try to answer all your questions to the best of their ability. It would help to have your questions written out before the interview.

    Interview Questions

    • What is your expected pay rate for the position you're applying for?   1 Answer

Pacific Dental Services Awards & Accolades

Something missing? Add an award
Hire Power Awards, Inc. Magazine, 2013
Inc5000 Fastest Growing Company, Inc., 2013
Halo Award : Best Message-Focused Campaign, Cause Marketing Forum, 2014
Best LinkedIn Company Pages of 2012, LinkedIn, 2012
Hire Power Awards - Top Job Creator, Inc. Magazine, 2012
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Additional Info

Website www.pacificdentalservices.com
Headquarters Irvine, CA
Size 5000+ Employees
Founded 1994
Type Company - Private
Industry Business Services
Revenue $500 million to $1 billion (USD) per year

Founded in 1994, Pacific Dental Services® is one of the country’s leading dental support organizations. Our innovative business model, known as PRIVATE PRACTICE +®, empowers supported dentists to concentrate on providing high-quality, cost-effective dental care to their patients, without worrying about the other business responsibilities involved with running a private... More

Mission: Our vision is to be The Greatest Dental Company in America. We do whatever is in our power supporting dentists and team members who provide the highest-quality dental... More

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