Pacific Dental Services
Careers at Pacific Dental Services
Pacific Dental Services (PDS) partners with dentists, providing them with business support services so they can stay focused on their passion: dentistry. PDS offers career opportunities in Arizona, California, Colorado, Georgia, Idaho, Kansas, Minnesota, Missouri, Nevada, New Mexico, Oregon, Texas, Utah and Washington. Our goal is to support 60+ new offices per year in these existing markets while continuing to open new markets, which will soon include Florida, Tennessee and Louisiana.
Established in 1994, PDS has been ranked in Inc.’s 500|5000 list of America’s fastest-growing private companies for 8 years in a row, and continues to grow.
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- Featured Review
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- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Pacific Dental Services full-time (more than 3 years)Pros
The majority of the management team in the Arizona/Nevada region has been promoted from within. Considering every company I've ever worked for says that they do this but often don't put it into action, This is an enormous strength for PDS as many of our team members have been with the company for years and because they know they have opportunity for growth, they are more likely to stay which promotes a winning culture. In addition, if someone is not a good fit, management is quick and decisive in action. This is in line with the culture, although some may view this as a con. Successful team members are humble and hungry.Cons
The medical plan has high premiums and a high deductible. You don't get to take advantage of your benefits unless you have a major medical event (giving birth, surgery, etc.) because you won't meet the deductible with routine visits and prescriptions alone. This seems counterintuitive in working for a healthcare company. This is an area where feedback is consistently given and yet National Support (NSC) seems to always place ownership on changing healthcare laws. Sometimes there is a lack of understanding between the field and NSC. Departments that are there to support the offices should understand how a miss on their end truly impacts profitability at the office level.Advice to ManagementAdvice
All NSC employees should be required to spend one week minimum in a support office. I would suggest a rotation of various positions (one day shadowing the dentists/hygienist, two days learning back office responsibilities, two days learning front office responsibilities). Be clear in the job offer to field members about expectations to work weekends, holidays, and evenings so that team members aren't surprised when office hours change.RecommendsPositive Outlook
Getting an Interview
Getting an Interview
- Application Details
I applied online – interviewed at Pacific Dental Services.Interview Details
It was a phone and very relaxed and informal. A time was scheduled wine the HR representative will call and they usually work around your day schedule for your convenience. When they call at the specified time, your resume is then reviewed so have your resume on hand. They then allowed for questions afterwards and usually try to answer all your questions to the best of their ability. It would help to have your questions written out before the interview.Interview Questions
Accepted OfferPositive ExperienceEasy Interview
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Founded in 1994, Pacific Dental Services® is one of the country’s leading dental support organizations. Our innovative business model, known as PRIVATE PRACTICE +®, empowers supported dentists to concentrate on providing high-quality, cost-effective dental care to their patients, without worrying about the other business responsibilities involved with running a private...
Mission: Our vision is to be The Greatest Dental Company in America. We do whatever is in our power supporting dentists and team members who provide the highest-quality dental...