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Pacifica Hotels Reviews

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Matt Marquis
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  • Simply Honest - Great Service Provider

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Laguna Beach, CA
    Former Employee - Anonymous Employee in Laguna Beach, CA

    I worked at Pacifica Hotels full-time (More than a year)

    Pros

    Great Guest Service Training provided.
    Family run but professional casual modern look.
    Little things, that are still FREE IN-ROOM for guests, ALWAYS great making them feel happy and not ripped off if location is already in prime setting.
    Cleanliness and attention to detail is superb !!!

    Cons

    Too many things FD people need to do compromising full attention to guest arriving or departing.
    Dated computer systems - but seem to work better than newer high-tech confusing flou flous.
    Listen to your guest service agents more !!! - They see it all, hear it all, deal with it all, know a lot !
    Be more open to improvement and listen to your people !!!
    They wanne help you be better, more efficient and contribute to your very essential successes.

    Advice to Management

    Pay the "Little Guy" more who is - THE First FACE - your guests see and encounter !!!
    Pacifica Hotels provides awesome guest service training .
    If they could only realize more money and way more incentives for your *INCREDIBLE* guest service agents, then they will KEEP THESE GOLDEN PEOPLE around longer and make your regular and corporate return travelers "Feel even more at home" with the same faces who become FAMILY in a sense and keep on providing a *safe home* away from home for all guests ! --- RETURN BUSINESS GUARANTEED ...even more with good people sticking around.


Pacifica Hotels Interviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

50%
50%

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Executive Housekeeper Interview

    Anonymous Interview Candidate in Hermosa Beach, CA
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took a weekinterviewed at Pacifica Hotels (Hermosa Beach, CA) in December 2014.

    Interview

    First time I had to get to be interviewed by all dpt managers,some of them had no ideas of what to ask. After I figured it out that it was just to make sure I knew what I was doing for them not to have to work or help too much

    Interview Questions

    • Did you work in hotel before? ;)   1 Answer

    Negotiation

    I've been advise to ask for a minimum of amount by another gm from the company which that what I was making for Marriott but the actual gm couldn't or wouldn't go to this number which that's what we talk first and after I saw the offer it was even lower

Pacifica Hotels Awards & Accolades

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Additional Info

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Website www.pacificahotels.com
Headquarters Santa Barbara, CA
Size 1000 to 5000 Employees
Founded Unknown
Type Company - Private
Industry Travel & Tourism
Revenue $100 to $500 million (USD) per year
Competitors Unknown

Pacifica Hotels

Hospitality Management by the Sea

Formed in 1995, Pacifica Hotels has a proud history of managing high-quality properties in premier coastal destinations and has been consistently listed in the top 10 Hotel Management Companies in the United States by Hotel Business magazine. In addition, six of our hotels were listed in the Top Performers List by Lodging... More

Mission: TO PROVIDE EXCEPTIONAL HOSPITALITY SERVICES & UNIQUE LODGING PRODUCTS TO OUR VALUED GUESTS. WE WILL CARRY OUT OUR MISSION THROUGH OUR COMMITMENT TO OUR CORE VALUES... More

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