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Panda Express – Why Work For Us?


About Our Company

Panda Restaurant Group, parent company of Panda Inn, Panda Express and Hibachi-San, is dedicated to creating happiness. Whether through sharing good food with guests or providing opportunities for professional and personal growth with associates, all are embraced in a genuine family environment that is uniquely Panda. 

About Panda Express

Founded in 1983, Panda Express remains American’s trusted leader and ambassador of Chinese food and culture. With more than 1,700 stores in the US, Puerto Rico, Canada, Mexico, Dubai and Korea, Panda Express is America’s largest family-owned Chinese restaurant with over 25,000 associates and over $2 billion in sales.

Andrew and Peggy CherngAbout Our Culture

Founders Andrew and Peggy Cherng embody the American Dream and are deeply committed to developing associates personally and professionally to make their own American Dream a reality.

In addition to providing opportunities for self-development and professional growth, Panda Restaurant Group fosters a genuine family environment with community-building activities including Dragon Boat Races, Panda Cares charitable events, athletic competitions and fun runs.


General Manager In Training (GMIT) Program

The General Manager In Training (GMIT) Program enables Panda Restaurant Group to recruit outside talent, as well as to promote from within. Over time, GMITs will attain all the skills necessary to become a successful General Manager. The program includes seven to eight weeks of intensive in-store and classroom training, as well as necessary competencies to succeed. GMITs will work approximately 45 to 50 hours per week and can expect a pay range starting at $14 per hour with the possibility of bonuses and other benefits.

 

Field Operations Internship ProgramField Operations Internship Program

The Field Operations Internship Program aims to immerse participants in business fundamentals and restaurant operations including recruiting and hiring, scheduling, cash handling, food cost and labor. Interns will complete a capstone project as determined by the Area Coach of Operations and Training Leader. The internship program makes it possible to explore a plethora of career opportunities at Panda.

 

Military

Panda Restaurant Group is committed to hiring former members of the military and fostering an environment where these individuals can succeed professionally and personally.

Royce Chow - A day in the life of a Regional Director of Operations

Vipul Shah - A day in the life an Area Coach of Operations

Maya Kwong - A day in the life of a Training Leader

Erika Koslen - A day in the life of an Assistant Manager

Panda Express Reviews

3.2
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Panda Express Co-CEOs Andrew and Peggy Cherng
Andrew and Peggy Cherng
58 Ratings
  • Featured Review

    Helpful (3)

    Great first job!

    Current Employee - Counter Help
    Current Employee - Counter Help

    I have been working at Panda Express part-time (Less than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    This is my first job and I love it! You definitely have to be a hard worker if you want to work here though. I work in the front and you have to be able to stay calm and focused when there's a line especially during lunch and dinner rushes. There's always something to do too so time goes by quickly during an 8-hour shift. I've worked here for a short period of time but have learned so much. Panda Express is an amazing company and there's definitely room for growth if you want to move up in the company. The feedback I get from my manager and upper management whenever we had store visits has helped me to become both a better worker and person.

    Cons

    It can be a lot to handle when there's a long line of people and then having to deal with the customers. I work about 30 hours a week and that might be a lot for others especially if you're a student which was my case but I love my job so the hours are no problem. It's a physically demanding job so you'll find yourself tired when you first start working but once you get the hang of things then you won't feel as tired but still requires a lot of physical work especially if you work in the back or as a cook.

    Advice to Management

    Panda Express tries really hard to make sure all of their stores are doing what they should be doing but each store has its own manager and one manager might do things differently than another manager so don't expect to be doing the exact same things at one store as another. This goes for those who are transfers or are a returning associate.


Panda Express Interviews

Interview Experience

Interview Experience

46%
29%
23%

Getting an Interview

Getting an Interview

67%
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5%

Interview Difficulty

2.7
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  1. Helpful (1)  

    Crew Member Interview

    Anonymous Employee in Medford, OR
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 5 daysinterviewed at Panda Express (Medford, OR).

    Interview

    The manager asked what good service meant to me and asked what we knew about the company. He asked what we could change about the layout or procedure. I applied online and got an email asking for an interview the next day. The entire thing took 5 days or so.

    Interview Questions

    • What does good service mean to you.   2 Answers

Panda Express Awards & Accolades

Something missing? Add an award
Restaurant Neighbor Award, The National Restaurant Association Educational Foundation (NRAEF), 2014
Top 10 Best Places to Work in Los Angeles, Los Angeles Business Journal, 2007
Best New Menu Item, MenuMasters Award, 2011
Corporate Citizen of the Year Award, Public Relations Society of America, 2012
America's Best Employers, Forbes, 2015
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Recent Updates
  • Panda Express update
    30+ days ago

    We are pleased to share with you that Panda is the 2nd best paying hourly jobs in the fast food industry

    The 10 best-paying jobs in fast food

    McDonald's is going to raise wages by 10% for some workers and add benefits like paid vacation. The pay raise, which takes effect in July, will affect 90,000 workers and will lift the average hourly wage to $9.90. McDonald's is already one of the highest-paying fast food chains, according to Glassdoor.

  • Panda Express update
    30+ days ago

    Thank you Los Angeles Magazine for your profile on our family-owned story. Learn more about "The Tao of Panda".

    The Tao of Panda Express - Los Angeles Magazine

    Photograph by Misha Gravenor The Chinese food chain's success story-how a single outlet in the Glendale Galleria grew to 1,800 locations worldwide-begins with one secret ingredient: owners who care The Little Tikes log cabin my son received for his third birthday was a little lacking in authenticity-121 pounds of fancifully molded plastic and not a toothpick's worth of wood.

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Additional Info

Website www.pandaexpress.com
Headquarters Rosemead, CA
Size 5000+ Employees
Founded 1983
Type Company - Private
Industry Restaurants, Bars & Food Services
Revenue $2 to $5 billion (USD) per year

This Panda certainly has food on its mind. Panda Restaurant Group is a leading quick-service restaurant operator with more than 1,600 Panda Express locations in more than 40 states, Puerto Rico, Mexico and Canada. The chain offers Asian-themed food primarily in high-traffic locations, including malls, airports, and sporting arenas. The company also runs almost 30 mall-based... More

Mission: Over 27,000 Panda Associates living one common mission: “Deliver exceptional Asian dining experiences by building an organization where people are inspired to better... More

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