Recent Updates
  • Patelco Credit Union update
    5 days ago

    "The credit union movement really is banking with a soul." - Erin Mendez, Patelco CEO describes Patelco's culture and environment. Read more:

    Erin Mendez On Leadership

    The way she tells it, Erin Mendez fell into her career while working as a part-time teller at American Savings Bank to help pay her way through college. Erin Mendez, Chief Executive Officer, Patelco After achieving the rank of senior vice president of retail banking, she left American Savings and worked stints as the senior vice president of operations and chief information officer at Western Financial Bank and later Health Net Inc.

  • Patelco Credit Union update
    15 days ago

    Our thoughts are with the families affected and displaced by the Northern California wildfires.

    Patelco helps members affected, displaced by Northern California wildfires - CUInsight

    Patelco Credit Union announced today it is activating its Disaster Relief Program and donating $10,000 to the American Red Cross to help provide aid to members, families and communities affected by the Valley and Butte wildfires in Northern California. Patelco's Disaster Relief Program offers affected members reimbursed ATM fees, fast cash through zero-percent interest personal loans, ...


Patelco Credit Union – Why Work For Us?

Patelco is a financial institution that cares about people - not for profit but for service and people helping people.

At Patelco people are our priority. We are a member owned, not-for-profit credit union dedicated to helping people achieve their financial goals. Our vision is to be our members' relevant and trusted financial services provider, and a preeminent credit union in our industry. We want to be known for great service and providing our members the products and services that they need when they need them.

Patelco embraces diversity. No matter who you are or where you're from, your unique background can add value to our business. Our dynamic, motivated, and highly–skilled team is dedicated to providing the highest level of service to help our members achieve their financial goals. The exceptional service that we provide is what keeps our members coming back for more!

Our rich history makes us who we are

Patelco was founded in 1936 to serve the financial interests of employees at the Pacific Telephone and Telegraph Company (now part of AT&T). With assets now totaling more than $4.5 billion and 290,000 members nationwide, we are among the largest credit unions in the nation today.

As a, not–for–profit, full–service financial institution, what we earn, we return to our members in savings from lower loan rates, fewer fees, and personalized service that focus on transparency, simplicity, and trust. We're dedicated to helping our members and our communities throughout California and the United States prosper through financial success and giving back through volunteer initiatives.

Be a part of something BIGGER!

To be successful at Patelco you need to be passionate about:

  • Customer service
  • Serving the community
  • Doing what is right for your members to support their financial well-being

Having retail and cashing handling experience doesn't hurt!

Whether you’re an experienced professional or just starting your career, we are always looking for talented people who share our values and are passionate about assisting members with their financial needs. If you are trustworthy, service–oriented, energetic, and interested in a position (existing or in the future), we want to hear from you!

Patelco around the Bay Area and Sacramento

East Bay Area:

Oakland, CA

Berkeley, CA

San Leandro, CA

Hayward, CA

Concord, CA

Lafayette, CA

Walnut Creek, CA

Danville, CA

San Ramon, CA

Dublin, CA

Pleasanton, CA

Livermore, CA

Brentwood, CA

Fremont, CA



San Francisco, CA

SF Sunset, CA

Daily City, CA

San Bruno, CA

San Mateo, CA

South Bay Area:

Milpitas, CA

Santa Clara, CA

Campbell, CA

Redwood City, CA


North Bay Area:

Rohnert Park, CA

Novato, CA

Santa Rosa, CA


Sacramento Area:

Fairfield, CA

Citrus Heights, CA

Elk Grove, CA

Sac-Howe, CA

Roseville, CA


Patelco Credit Union Photos

Patelco Credit Union Reviews

Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Erin Mendez
12 Ratings
  • Transition

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook


    Great People to work with


    Management restructure, former CEO embezzling money

    Advice to Management

    Looks like things are turning around

Patelco Credit Union Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Patelco Interview

    Anonymous Employee in Pleasanton, CA
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 2 weeks. I interviewed at Patelco Credit Union (Pleasanton, CA) in August 2015.


    Interviews were scheduled quickly and they kept me informed - didn't leave me hanging. They took extra time - beyond the interview time - to answer all of my questions in detail. They were open about the changes that are happening and why.

    Interview Questions

    • What are you looking for as a next step in your career? How do you feel about change?   1 Answer
    • Q: What was one thing that they asked you?   1 Answer

Patelco Credit Union Awards & Accolades

Something missing? Add an award
Largest Credit Unions In The Bay Area , San Francisco Business Times, 2010
Most Influential Women in the Bay Area (CEO - Erin Mendez) , San Francisco Business Times, 2015
Excellence Award (HR/TD Strategic Leadership) , Credit Union National Association, 2012
Donald N. Phelps Visionary Leadership Award , Elder Financial Protection Network, 2011
Outstanding Service Award , FSCC, 2010
Show More

Additional Info

Headquarters Pleasanton, CA
Size 501 to 1000 Employees
Founded 1936
Type Nonprofit Organization
Industry Finance
Revenue $100 to $500 million (USD) per year

Like most credit unions, Patelco was founded to serve the financial interests of employees of a particular organization – in our case the Pacific Telephone and Telegraph Company (now part of AT&T). The year was 1936, and Patelco’s initial assets totaled a mere $500. With assets now totaling more than $4 billion and 280,000 members nationwide, we are among the largest ... More

Mission: We are committed to enriching our members' financial well-being while providing superior service and value.

Work at Patelco Credit Union? Share Your Experiences

Patelco Credit Union

Click to Rate