Supporting every aspect of your financial life.
Like most credit unions, Patelco Credit Union was founded to serve the financial interests of employees of an organization – In our case, the Pacific Telephone and Telegraph Company (now part of AT&T). The year was 1936, and Patelco’s initial assets totaled a mere $500.
Today, Patelco ranks among the largest credit unions in the nation and is the 5th largest in California, with more than $3.9 billion in assets. Throughout our history, we have helped our members and communities prosper through volunteer initiatives, as well as personalized member service that focuses on transparency, simplicity in banking, and garnering trust. Patelco is a federally insured, not-for-profit, full-service credit union that offers the same types of products as large banks, with lower interest rates and fewer fees. Today we have 275,000 members, and serve employees from 1,000 businesses and communities nationwide. Membership in Patelco is free!
As we are member–owned, our vision is to be our members’ relevant, trusted and preeminent financial services provider. As such, we will return superior value to our member–owners. As trusted advisors, we will:
- Offer our members relevant, accessible, and high value products
- Deliver member focused superior service
Produce sustainable and profitable growth
Patelco Credit Union is dedicated to supporting every aspect of your financial life.
Need quick access to your money? Patelco makes it easy with 40 branches, Online Banking, Mobile Banking , Telephone Banking, over 28,000 CO-OP ATMs, and over 6,000 Credit Union Shared Service Center branches—where you’ll never be charged a fee to manage your accounts or access your funds.
Loans for Every Need
Looking for a home loan, home equity loan, auto loan, personal loan, credit card, or a home equity line of credit? Patelco has you covered, with low rates and exceptional terms.
If it’s saving you’d like to do, we have several savings accounts with varying tiered interest rates, money market accounts, certificates (CDs), and a variety of IRAs to help you save for retirement.
Investments, Insurance, and Financial Advice
We can even provide you many different investment and insurance options with free, no obligation consultations from licensed CFS† Financial Advisors, available by appointment at every Patelco branch.
ServiceThe “People, Not Profits’ credit union philosophy extends throughout everything we do. Our employees are dedicated to providing the highest level of service in our branches, on the phone, online, and wherever we can help you make the most of your financial future. After all, since Patelco is member-owned, we truly do work for you.
Are you getting everything you want from your financial institution?
If you’re already a member, make sure you take advantage of the whole suite of amazing products and services Patelco has to offer. Bundling together all of your financial needs in one place is an easy way to keep better track of your money and most likely save some time along the way.
Be a part of something bigger.
Want a job with a company whose values you can really get behind? Start your career with a member–owned,
not–for–profit credit union dedicated to helping people achieve their financial goals.
Join the Patelco team.
Patelco embraces diversity. We strongly believe that no matter who you are or where you're from, your unique background can add value to our business by helping to make our products and services more accessible to the growing diversity of the communities we serve. To be successful, we believe that our workforce should reflect the diversity of our members.
Patelco’s policy is to hire and promote qualified individuals to help us provide the highest quality of service to our members. In fact, a large percentage of our job opportunities are filled by current employees! This speaks to our commitment to providing our employees opportunities to grow and learn different aspects of our business.
Patelco does not discriminate against any applicant or employee because of race, religion, age, gender, national origin, marital status, disability, sexual orientation, or any other classification unrelated to the candidate's ability to perform essential job functions.
Retail Branch Operations:
At Patelco, our “people, not profits” philosophy touches everything we do. Our dynamic, motivated, and highly–skilled staff is dedicated to providing the highest level of service to help our members achieve their financial goals. Whether by helping a family obtain a loan, or advising a member on how to make the most of their savings, our employees understand that great service is not only about processing transactions, but building relationships. The exceptional service our employees provide is what keeps our members coming back for more!
What experience do we look for?
At Patelco, our retail branch employees come from a wide variety of backgrounds. In most cases, to be successful, you need experience in:
- Customer service
- Retail sales
- Cash handling
- General knowledge of computer systems
Whether you’re an experienced professional or just starting your career, we are continually seeking talented individuals who share our values and are passionate about assisting members with their financial needs.
While the majority of Patelco's open positions are member-facing roles within our retail branch operations, we also have opportunities in other crucial areas of the organization, such as human resources, information technology, marketing, mortgage lending, and more.
If you are trustworthy, service–oriented, energetic, and have experience in the areas listed above, we want to hear from you!
1 person found this helpful
“This is for the losers who complain about Patelco's leadership and overall working conditions! It's simple you are all lazy and stuck in the dark ages. Msr complaining about making 13-15hr get a life that's above average dumb dumbs, big banks pay 12 to 15 Hr and guess what 1 teller or PB does your job blindfolded . It's about time you were all put in your place and Yelp reviews what is it your crap is on blast.. Get it our get OUT.. P.S. Trust us the educated, dedicated and the believers of the new Patelco don't give a crap what you all think.. Go ahead put a muzzle on it and the door is waiting for YOU... ”
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Patelco Credit Union full-time (more than 3 years)Pros
Benefits, strong core values, member centric environment all a plus.Cons
Low life, lazy legacy employees who do nothing all day long but complain like babies.Advice to ManagementAdvice
Keep up the excellent work the strong will survive.RecommendsPositive OutlookApproves of CEO
Getting an Interview
Getting an Interview
1 person found this helpfulApplication Details
I applied online. The process took a week – interviewed at Patelco Credit Union.Interview Details
Process took about less than a week. Did a phone interview with a HR recruiter, then second interview with branch manager and an HR recruiter, then got called for third interview with the regional manager, and then offered a position the same day after interview with regional manager.Interview Questions
Accepted OfferPositive ExperienceAverage Interview
- What would you do in a situation where following the company procedure wasn't the right way to handle the problem at hand? Answer Question
Let us know if we're missing any workplace or industry recognition –
Like most credit unions, Patelco Credit Union was founded to serve the financial interests of employees of an organization – in our case the Pacific Telephone and Telegraph Company (now part of AT&T). The year was 1936, and Patelco’s initial assets totaled a mere $500.
Today, Patelco ranks among the largest credit unions in the nation and is the 5th largest in California, with more than $3.6 billion in assets. Throughout our 75-year history, we have helped our members and communities prosper through volunteer initiatives, as well as personalized member service that...