Pediatric Services of America

Pediatric Services of America Reviews

37 Reviews
37 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jim McCurry
6 Ratings
  1. 1 person found this helpful  


    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RN
    Current Employee - RN

    I have been working at Pediatric Services of America full-time


    Being able to really connect with patients
    Working one on one
    Flexible hours
    You are in charge of your schedule


    Very few if any pay increases
    No shift differential
    No paid time off
    No paid vacation, even if you work full time
    Poor communication between office/CCM/field staff
    Not enough written policies/protocols provided for field nurses! Basically the only policies/protocols are for trach/vent, Gtube...things like that, but that is it. We need policies and protocol for EVERYTHING. I've been here over two years and still hear "if abc happens then XYZ has to happen" but not told before hand, I find this extremely irritating. Provide a comprehensive policy/protocol book for everything your nurses do for/with patients!!!!!
    Decisions made based off lack of knowledge, not evidenced based practice!
    Having to wait for a supervisor to check me off for skills before performing on patients...but I had more experience with those skills and the supervisor had to be trained on the skills before they could even check me off!!!
    No one seems to even read the documentation!
    Taking on the care of a specific patient need but then only by half which then puts the patient /family in a bind and makes no sense
    Poor communication between office and families which then creates problems and negativity that the field nurse is stuck dealing with and without any support from supervisor or office staff
    The field nurses who work VERY hard are unappreciated by both PSA and many patient families - and get the least amount of pay/respect/benefits

    Advice to ManagementAdvice

    Publish protocols/policies to cover all aspects of patient care
    Provide better pay & benefits to the field staff without whom the company could not function
    Educate parents/families so your nurses are not treated like babysitters/housekeepers/receptionists/butlers while working in the home
    Show your nurses you care and appreciate their hard work
    Provide better training, PSA's training is a joke
    Communication needs to be vastly improved on ALL levels
    Evidenced based practice needs to be used in clinical decision making!!!!!!!!
    Stop tying the hands of the nurses, I'm an RN and feel like a CNA who happens to have a college education more often then not!!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Pediatric Services of America Interviews

Updated Dec 18, 2014
Updated Dec 18, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    RN Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Initial interview was not thorough but new processes are in place to ensure thorough interviewing and sharing of information on both sides, they have really improved this process and now it is so informative and fun!

    Accepted Offer

Pediatric Services of America Awards & Accolades

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Additional Info

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Headquarters Norcross, GA
Size 1000 to 5000 Employees
Founded 1989
Type Company - Private
Industry Health Care
Revenue $100 to $500 million (USD) per year

Pediatric Services of America (doing business as PSA Healthcare) knows there's no place like home, especially when you're a sick kid. The pediatric home health care company provides in-home nursing and related services for infants and children through locations in about 17 states. It also provides limited in-home nursing services for adults with severe conditions. The company offers some outpatient rehabilitation and nursing through pediatric day treatment centers in Florida and Georgia. Additionally, PSA Healthcare offers discharge planning services that arrange for the... More

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