Pegasystems Reviews

191 Reviews
191 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pegasystems Chairman and CEO Alan Trefler
Alan Trefler
140 Ratings
  1. 8 people found this helpful  

    A race to the bottom!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Cambridge, MA
    Former Employee - Anonymous Employee in Cambridge, MA

    I worked at Pegasystems full-time


    The best thing I can think of it lots of people switch roles/departments - The company has always seemed pretty open to this.

    The work/life balance in engineering has always been decent, and it was rare that there were late-night crunch sessions. Those have been getting more frequent, but from what I hear about other companies, we’re still below what is considered “normal.”


    I wouldn't recommend this company to a soul, and I've watch it go downhill for years. Let the following serve as a warning.

    The problems start with Alan Trefler. He runs the company the way he wants it, and you can’t go against his will. While Pega has a defined culture the HR team loves to talk about, it’s a complete lie. The real company culture is “just get it done.” Is the work pointless, heading down a wrong path? Just get it done. Will it actively cause problems for customers or even internal employees? Just get it done.

    But go further down the chain and it gets worse. The culture leads to the departments fighting against each other. They only care about getting their own work done, so everyone (clients included) get placed on the back burner.

    The number of excellent people that get fed up and leave has risen steadily and they aren't being replaced. Pega has decided that replacing quality with short-term fixes is the future, so they refuse to staff people that are needed in its own headquarters and they rave about how the India office regularly hires so many developers. But where do most of our bugs and unreadable code come from? And did you know that some major product features are staffed by teams that have been dwindling for years? These things are regularly joked about in Cambridge Engineering.

    Engineering worldwide is led by someone who literally sits in his office all day, and makes no effort to know the people that work for him - even if they sit in the team room literally next to his door! Then once a year, he tells Engineering that quality is suddenly a major focus, despite the fact that a year full of corporate decisions promoted the opposite. Recently, he even said we were going to improve our scrum practices, and then literally laid out the waterfall method.

    This brings up communication. There’s no trust between groups, so communication doesn't happen. In fact, some managers actively withhold vital information to improve how they look. It’s no wonder that people who have been there for a while and know how to play the politics game keep getting promoted, while brilliant people at the bottom look for work elsewhere.

    I could keep going on about the not-great pay, the fact that team rooms actually destroy the social structure, or the fact that coding in Pega means you’ll get weaker in other languages. But the bottom line is that Pega is a terrible company to work for. If you get an interview here, just use it as leverage for a better offer elsewhere.

    Advice to ManagementAdvice

    Replace the entirety of the C-level management. Or just keep doing what you’re doing so that the company will keep going downhill and die. It’s only a matter of time before some startup does what Pega can do, better.

    Just get it done!

    P.S. Higher ratings are given higher visibility when people rate them as helpful, so just invert all the stars on this review.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Pegasystems Interviews

Updated Sep 10, 2014
Updated Sep 10, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty



  1. 1 person found this helpful  

    Technical Writer Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through other source. The process took 2 months - interviewed at Pegasystems in August 2014.

    Interview Details

    There were three rounds of phone interviews before a face-to-face interview. The first two rounds were with HR; the third round was with the hiring manager. Each lasted approximately half an hour. The HR interviews wanted technical details of the product lines at former companies. The hiring manager interview was more standard. The in-person interview included meetings with 5 people, including HR and the hiring manager, and took 3.5 hours.

    Interview Questions
    • What is your favorite piece of software? What would you do for a living if money were not an issue.   Answer Question
    Declined Offer
    Neutral Experience
    Average Interview

Pegasystems Awards & Accolades

Something missing? Add an award
America's 100 Most Trustworthy Companies, Forbes, 2014
100 Fastest Growing Companies, Fortune, 2009

Additional Info

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Headquarters Cambridge, MA
Size 1000 to 5000 Employees
Founded 1983
Type Company - Public (PEGA)
Industry Information Technology
Revenue $500 million to $1 billion (USD) per year
Competitors IBM, EMC, SAP

Pegasystems' Build for Change® Platform is the heart of Better Business Software™. It delivers business agility and empowers leading organizations to rapidly close execution gaps and seize new opportunities. Pegasystems leverages its recognized leadership in Business Process Management (BPM), Multi-Channel Customer Relationship Management (CRM), Business Rules, and Adaptive... More

Mission: To empower the digital enterprise.

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