Pentagon Federal Credit Union
3.0 of 5 20 reviews Alexandria, VA 1000 to 5000 Employees
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Nonprofit Organization
$500 to $999 million (USD) per year

When it comes to keeping your money safe, Pentagon Federal Credit Union (PenFed) stays on the offensive. One of the largest credit unions in the US, it has about a dozen branches in the Washington, DC, area and about 15 more on military bases in the US, Guam, Turkey, Japan, and Portugal. The credit union has about 1 million members, which are primarily employees of the Department of Defense and the Department of Homeland Security; members of the Army, Navy, Air Force, Coast Guard and other uniformed services; employees of defense-related companies; Veterans of Foreign...More

Working at Pentagon Federal Credit Union

Posted by employees

Employees say it's “OK”   20 ratings


83% Approve of the CEO   12 ratings

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Frank R. Pollack

President and CEO

Good people, some poor policies

 Former Member Service Representative in Omaha, NE

Pros: There are a lot of really great people within the company who truly care about their job and their customers Full Review

More Pentagon Federal Credit Union Ratings & Reviews ( 20)

Salaries in USD  United States Avg. Salary

Member Service Representative - Hourly

7 Pentagon Federal Credit Union Salaries


Senior Risk Analyst

3 Pentagon Federal Credit Union Salaries



2 Pentagon Federal Credit Union Salaries


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More Pentagon Federal Credit Union Salaries (19)

Accepted Offer – Interviewed in Yigo, GU Feb 2010 – Reviewed Jan 30, 2014

Interview Details – I learned of the job by word of mouth and just walked in to fill out an application in the morning. By the afternoon I was invited to an interview. I was asked a series of questions about my personality and howe I would deal with rude members, then asked to pretend to sell a pen. The people were…Full Interview

Interview Question:
I was asked to demonstrate how I would sell a pen. As the Manager passed the pen over to me and said "Ok, sell me this pen." It was as if she were telling me to prove to her right now that I can sell… View Answer

More Pentagon Federal Credit Union Interview Questions & Reviews (7)

Pentagon Federal Credit Union Awards & Accolades Something missing? Add an award

100 Best Nonprofits to Work For in Oregon (Large) (#10), Oregon Business, 2009

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Glassdoor is your free inside look at what it's like to work at Pentagon Federal Credit Union - including salaries, reviews, office photos, and more. All content posted anonymously by employees working at Pentagon Federal Credit Union.