Pentagon Federal Credit Union Reviews

Rating Trends
Recommend to a friend
Approve of CEO
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James Schenck
7 Ratings
  • Not bad but has room for improvement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager in Washington, DC
    Current Employee - IT Manager in Washington, DC

    I have been working at Pentagon Federal Credit Union

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO


    Good time off opportunities, decent benefits including dental, optical, and prescription


    So busy it is hard to schedule all the time off you get. Many years of staff shortages have created poor morale and difficult working conditions.

    Advice to Management

    Hire a few less VPs and directors. Need more "boots on the ground" employees to grow productively. Current push for growth is likely to fail without a very quick improvement in staff size and experience.

Pentagon Federal Credit Union Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Mortgage Loan Advisor Interview

    Anonymous Employee in Dallas, TX
    No Offer
    Negative Experience
    Average Interview


    I applied through a recruiter. The process took a weekinterviewed at Pentagon Federal Credit Union (Dallas, TX) in July 2015.


    Crazy. They were sending emails to the wrong account. Then wanted me to first level interview on a Saturday and complete an application before Monday to be interviewed by Tuesday by the Hiring Manager I completed the application and credit check. I was told that every thing was fine on Monday and would have another interview on Tuesday. The never happened. I finally called on Thursday with no answer only to be sent an email that I do not have the skills for the position. I have 22 years of required skills.

    Interview Questions

    • Can we interview you immediately?   1 Answer

Pentagon Federal Credit Union Awards & Accolades

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100 Best Nonprofits to Work For in Oregon (Large) (#10) , Oregon Business, 2009

Additional Info

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Headquarters Alexandria, VA
Size 1000 to 5000 Employees
Founded 1934
Type Nonprofit Organization
Industry Finance
Revenue $500 million to $1 billion (USD) per year

When it comes to keeping your money safe, Pentagon Federal Credit Union (PenFed) stays on the offensive. One of the largest credit unions in the US, it has about a dozen branches in the Washington, DC, area and about 15 more on military bases in the US, Guam, Turkey, Japan, and Portugal. The credit union has about 1 million members, which are primarily employees of the Department of Defense and the Department of Homeland Security; members of the Army, Navy, Air Force, Coast Guard and other uniformed services; employees of defense-related companies; Veterans of Foreign ... More

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Pentagon Federal Credit Union

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