Headquarters Phoenix, AZ
Size 5000+ Employees
Founded 1986
Type Company - Public (PETM)
Industry Retail
Revenue $5 to $10 billion (USD) per year

As the largest specialty pet retailer of services and solutions for the lifetime needs of pets, we employ approximately 52,000 associates and operate approximately 1,300 stores and more than 196 in-store PetSmart PetsHotels® dog and cat boarding facilities in the United States, Canada and Puerto Rico. We provide a broad range of competitively priced pet products and in-store... More

Mission: Our vision is to provide Total Lifetime Care to every pet, every parent, every time.

PetSmart – Why Work For Us?

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Company Information

PetSmart, Inc. (NASDAQ: PETM) 

As the largest specialty pet retailer of services and solutions for the lifetime needs of pets, we employ approximately 52,000 associates and operate 1,278 stores and more than 196 in-store PetSmart PetsHotels® dog and cat boarding facilities in the United States, Canada and Puerto Rico. We provide a broad range of competitively priced pet products and in-store services including pet adoption, boarding, grooming and training. Our stores are stocked with more than 10,000 products and we’re also a leading online provider of pet supplies and pet care information.

Through our in-store pet adoption partnership with PetSmart Charities®, PetSmart has helped save the lives of more than 5 million pets since 1994. PetSmart Charities, Inc. and PetSmart Charities of Canada, Inc. (“PetSmart Charities”) are independent, nonprofit organizations that save the lives of homeless pets and reduce shelter intake through spay/neuter efforts. In 2012, nearly 450,000 dogs and cats found homes through the organization's adoption centers in all PetSmart stores and by sponsoring community adoption events. PetSmart Charities is the leader in granting money to help pets in need, with more than $28 million given in 2012 throughout North America. 

We operate 196 in-store PetSmart PetsHotels dog and cat boarding facilities. These overnight boarding facilities feature associates who are hand-picked for their love of pets and at least one caregiver is always on the premises 24-hours-a-day. All of our PetSmart PetHotels and some of our additional store locations also offer Doggie Day Camp SM.

PetSmart® Grooming Salons offer a full menu including nail trimming, ear cleaning and teeth brushing. With our PetSmart® Look Great Guarantee You’re Happy or it’s Free, pet parents are guaranteed great looking results or the grooming services are free.

Dogs become more disciplined each year with help from our PetSmart accredited pet training instructors. And with our SmartPet PromiseSM policy, training customers are guaranteed 100 percent satisfaction or they can take the class again for free (see store for details)

Expert veterinarian care is available in more than 60 percent of our stores, where Banfield, The Pet Hospital®, operates full-service pet hospitals. These in-store pet hospitals operate independently of PetSmart® and employ more than 1,000 veterinarians who provide a full range of health care and emergency services. PetSmart® holds a 20.5 percent equity interest in Medical Management International, Inc. (MMI), the operator of Banfield, The Pet Hospital®.

Working at PetSmart

Posted by employees

Employees say it's “OK”   976 ratings

3.4

81% Approve of the CEO   163 ratings

PetSmart CEO David K. Lenhardt

David K. Lenhardt

CEO

Petsmart

  Current Cashier in Virginia Beach, VA

Pros: It's a great place to work. You get to see doggies everyday. Full Review

More PetSmart Ratings & Reviews ( 976)

Salaries in USD  United States Avg. Salary
$15k
$20k
$25k

Cashier - Hourly

101 PetSmart Salaries

$8.43/hr
$7
$11

Pet Care Specialist - Hourly

55 PetSmart Salaries

$8.62/hr
$7
$10

Support Manager - Hourly

51 PetSmart Salaries

$10.66/hr
$9
$13

= Salary Range

= Anonymous Salary Range

= Avg.

More PetSmart Salaries (1,079)

Accepted Offer – Interviewed in Aug 2014 Reviewed 2 days ago New

Interview Details – Well i had a good experience with the interview process. The store manager was really fun and laid back and made you feel really comfortable about everything. Then i had to meet with another store manager a week later where she was the opposite of the first manager but still a great interview…Full Interview

Interview Question:
None really. Unless you never worked with pets a question for me was, "What would you do if a dog was injured or died while in the custody of petsmart." View Answer

More PetSmart Interview Questions & Reviews (338)

PetSmart Awards & Accolades

Something missing? Add an award
Best Companies for Hourly Workers, Working Mother, 2012
America's Top Companies, Forbes, 2009
Barron's 500, Barron's, 2009
Top Entry Level Employers, CollegeGrad, 2009
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