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Petco – Why Work For Us?

Improve the lives of pets and their parents.

If you have a passion to enhance the bond people have with their pets, PETCO has the career for you. You’ll work in a fun environment with great people who share your values. You'll also enjoy many opportunities for professional development and personal fulfillment.

This isn’t just a job. It’s the chance to live out our love for animals every day. A wagging tail, a contented purr, and a delighted pet parent are just a few of the rewards for our dedication.

Whether we‘re helping someone adopt a new life-long, four-legged family member or educating a pet parent on the right natural foods for their companion animal, we go above and beyond to make sure both pets and parents live life to the fullest.

What do we stand for?

At PETCO, we believe in elevating the lives of animals and enhancing the connection people have with their pets. We are also committed to the highest standards of social responsibility. Through our Think Adoption First philosophy, the PETCO Foundation and other important initiatives, we're making things better for pets, people and the planet.

Our Mission

PETCO is committed to:

  • Providing the highest quality pet food and pet supplies
  • Training our associates to understand your pet’s specific needs and to offer the right solution
  • Designing services to make your life easier and your pet’s life healthier
  • Making our stores pet-friendly places
  • Encouraging sustainable products and practices
  • Working tirelessly with the PETCO Foundation to improve the lives of animals through adoption and advocacy
  • Finding innovative ways to better meet the needs of pets and customers

Our Vision

Healthier Pets. Happier People. Better World.

At PETCO, we passionately believe:

  • That pets enrich our lives, strengthen our communities and make our world a healthier, happier place;
  • That all pets deserve a loving home, the best nutrition and a high quality of life;
  • And that, everyday, we bring pets and people together and advocate for animals because life is better with a pet.

Our Values

At PETCO, our decisions and behaviors are guided by seven important values:

  • Learning — Gaining the knowledge and skills to adapt, lead and execute - always striving to do better.
  • Continuous Improvement — Generating and implementing new ideas to improve quality, efficiency and speed, while reducing costs.
  • Teamwork — Building trusting relationships to achieve more together than we could individually.
  • Fun — Making work enjoyable and rewarding while creating a fun, positive experience for our customers.
  • Performance — Setting aggressive goals and delivering on them consistently over time. Being responsible and accountable - to ourselves and to each other.
  • Recognition — Taking time to affirm, acknowledge and thank people for performance achievements. Celebrating positive and profitable behavior.
  • Integrity — Being honest, ethical and fair in all our actions, decisions and commitments to one another. Leading by example through our actions and words.

How will you be rewarded?

At PETCO, our associates give so much of themselves to improve the lives of pets and the people who love them. That's why we believe they should be tangibly and generously rewarded for the important role they play in achieving our pet-centric mission.

In addition to our compensation program that rewards outstanding performance, we offer an exceptional array of benefits. This "Total Rewards" package is one of the things that make working at PETCO uniquely fulfilling.

Your Health

  • Medical Plans
  • Dental Plans
  • Vision Plan
  • Flexible Spending Accounts


Your Well-Being

  • Disability Plans
  • Company Paid Life Insurance
  • Company Paid AD&D Insurance
  • Associate Paid Supplemental Life, Dependent Life and AD&D
  • Business Travel Accident Insurance
  • Paid Time Off (PTO) — Available to associates working 20 hours or more/week
  • Employee Assistance Program


Your Future

PETCO helps you build a secure financial future by offering you a 401(k) Plan with company matching contributions.


Your Life

  • Associate Discount - Up to 25% for in store purchase
  • Fitness Center Discounts
  • Discounted Pet Insurance
  • Discounted Auto and Home Insurance
  • Cell Phone Plan Discounts

At PETCO, we have rewarding opportunities available throughout our organization — from our retail stores and our network of Distribution Centers to our National Support Center. We seek those individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. We offer the following positions:

  • Store Associates
  • Store Management
  • Dog Trainer
  • Pet Stylist
  • Grooming Salon Manager
  • Warehouse Worker
  • Distribution Center Supervisor
  • National Support Center

Petco Reviews

606 Reviews
2.9
606 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Petco CEO James M. Myers
James M. Myers
330 Ratings
  1.  

    Great place to work, great people and management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier  in  Fargo, ND
    Former Employee - Sales Associate/Cashier in Fargo, ND

    I worked at Petco part-time for less than a year

    Pros

    The training was very extensive, they made sure you had a basic knowledge of all the animals and products. The people I worked with made working fun and they would always help out, someone even brought me lunch! The management was very understanding and had good things to say, along with ways you could improve. For a corporate company, they really cared about their employees and took time to get to know them. They give raises readily to people that deserve them.

    Cons

    I'm not much of a customer service lover and some of the customers were very rude and didn't believe I knew what I was saying when I gave them advice due to me just being a cashier. Some people didn't know anything about the animals they purchased and often returned them, not caring what it would do to the animal. We try to give everyone advice and tips to care for their animals, its really up to them if they even listen to the information.

    Advice to ManagementAdvice

    keep doing what you're doing!

    Recommends
    Positive Outlook
    No opinion of CEO

Petco Interviews

Updated Sep 15, 2014
Updated Sep 15, 2014

Interview Experience

Interview Experience

56%
25%
18%

Getting an Interview

Getting an Interview

76%
8%
5%

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1+ week - interviewed at Petco.

    Interview Details

    The manager interviewed two of us at the same time. She basically explained to us how she runs the store and what she expects from us. She asked us a few questions but they were just about how we should treat "partners".

    Interview Questions
    • Why do you want this job. Was the only real interview question.   Answer Question
    Accepted Offer
    Neutral Experience
    Easy Interview

Petco Awards & Accolades

Something missing? Add an award
World's Most Ethical Companies, Ethisphere, 2013
America's Largest Private Companies, Forbes, 2009
America's Largest Private Companies, Forbes, 2008
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Additional Info

Website www.petco.com
Headquarters San Diego, CA
Size 5000+ Employees
Founded 1965
Type Company - Private
Industry Retail
Revenue $2 to $5 billion (USD) per year

Petco is a leading pet specialty retailer that provides the products, services and advice that make it easier for our customers to be great pet parents. Everything we do is guided by our vision for Healthier Pets. Happier People. Better World. We operate more than 1,300 stores nationwide and in Puerto Rico, including more than 50 Unleashed by Petco locations, a smaller format... More

Mission: Providing the highest quality pet food and pet supplies
Training our associates to understand your pet’s specific needs and to offer the right solution
Designing...
More

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