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Petco – Why Work For Us?

Improve the lives of pets and their parents.

If you have a passion to enhance the bond people have with their pets, PETCO has the career for you. You’ll work in a fun environment with great people who share your values. You'll also enjoy many opportunities for professional development and personal fulfillment.

This isn’t just a job. It’s the chance to live out our love for animals every day. A wagging tail, a contented purr, and a delighted pet parent are just a few of the rewards for our dedication.

Whether we‘re helping someone adopt a new life-long, four-legged family member or educating a pet parent on the right natural foods for their companion animal, we go above and beyond to make sure both pets and parents live life to the fullest.

What do we stand for?

At PETCO, we believe in elevating the lives of animals and enhancing the connection people have with their pets. We are also committed to the highest standards of social responsibility. Through our Think Adoption First philosophy, the PETCO Foundation and other important initiatives, we're making things better for pets, people and the planet.

Our Mission

PETCO is committed to:

  • Providing the highest quality pet food and pet supplies
  • Training our associates to understand your pet’s specific needs and to offer the right solution
  • Designing services to make your life easier and your pet’s life healthier
  • Making our stores pet-friendly places
  • Encouraging sustainable products and practices
  • Working tirelessly with the PETCO Foundation to improve the lives of animals through adoption and advocacy
  • Finding innovative ways to better meet the needs of pets and customers

Our Vision

Healthier Pets. Happier People. Better World.

At PETCO, we passionately believe:

  • That pets enrich our lives, strengthen our communities and make our world a healthier, happier place;
  • That all pets deserve a loving home, the best nutrition and a high quality of life;
  • And that, everyday, we bring pets and people together and advocate for animals because life is better with a pet.

Our Values

At PETCO, our decisions and behaviors are guided by seven important values:

  • Learning — Gaining the knowledge and skills to adapt, lead and execute - always striving to do better.
  • Continuous Improvement — Generating and implementing new ideas to improve quality, efficiency and speed, while reducing costs.
  • Teamwork — Building trusting relationships to achieve more together than we could individually.
  • Fun — Making work enjoyable and rewarding while creating a fun, positive experience for our customers.
  • Performance — Setting aggressive goals and delivering on them consistently over time. Being responsible and accountable - to ourselves and to each other.
  • Recognition — Taking time to affirm, acknowledge and thank people for performance achievements. Celebrating positive and profitable behavior.
  • Integrity — Being honest, ethical and fair in all our actions, decisions and commitments to one another. Leading by example through our actions and words.

How will you be rewarded?

At PETCO, our associates give so much of themselves to improve the lives of pets and the people who love them. That's why we believe they should be tangibly and generously rewarded for the important role they play in achieving our pet-centric mission.

In addition to our compensation program that rewards outstanding performance, we offer an exceptional array of benefits. This "Total Rewards" package is one of the things that make working at PETCO uniquely fulfilling.

Your Health

  • Medical Plans
  • Dental Plans
  • Vision Plan
  • Flexible Spending Accounts


Your Well-Being

  • Disability Plans
  • Company Paid Life Insurance
  • Company Paid AD&D Insurance
  • Associate Paid Supplemental Life, Dependent Life and AD&D
  • Business Travel Accident Insurance
  • Paid Time Off (PTO) — Available to associates working 20 hours or more/week
  • Employee Assistance Program


Your Future

PETCO helps you build a secure financial future by offering you a 401(k) Plan with company matching contributions.


Your Life

  • Associate Discount - Up to 25% for in store purchase
  • Fitness Center Discounts
  • Discounted Pet Insurance
  • Discounted Auto and Home Insurance
  • Cell Phone Plan Discounts

At PETCO, we have rewarding opportunities available throughout our organization — from our retail stores and our network of Distribution Centers to our National Support Center. We seek those individuals who are passionate about animal welfare, have great people skills and are driven to grow and advance in their careers with us. We offer the following positions:

  • Store Associates
  • Store Management
  • Dog Trainer
  • Pet Stylist
  • Grooming Salon Manager
  • Warehouse Worker
  • Distribution Center Supervisor
  • National Support Center

Petco Reviews

602 Reviews
2.9
602 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Petco CEO James M. Myers
James M. Myers
328 Ratings
  1.  

    My Petco is my family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dog Trainer
    Current Employee - Dog Trainer

    I have been working at Petco full-time for more than 10 years

    Pros

    Friendly, family like staff. Managers are always helpful if you are having problems. We all share the same love for animals. As soon as we find someone who needs help and we don't know the answer we find it for them.

    Cons

    Sometimes there aren't enough people but that's not managements fault they do the best with what they're given. Computer training is needed almost every month

    Advice to ManagementAdvice

    Keep up the good work :)

    Recommends
    Positive Outlook
    Disapproves of CEO

Petco Interviews

Updated Sep 10, 2014
Updated Sep 10, 2014

Interview Experience

Interview Experience

56%
24%
18%

Getting an Interview

Getting an Interview

76%
8%
5%

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Pet Stylist Apprentice Interview

    Anonymous Interview Candidate  in  Saint Augustine, FL
    Anonymous Interview Candidate in Saint Augustine, FL
    Application Details

    I applied online. The process took 3 days - interviewed at Petco in March 2014.

    Interview Details

    One interview, only a few questions. Explained pay and hours and benefits. Running a background check now. They called me and set up an interview. Met the groomed first then the general manager. The only setback was that they put an add out for apprenticeships, then told me I may not be able to start that process for another 4 months!!! In the meantime I would be washing dogs at 7.97 per hour or 30% commission for each dog bathed. For both positions you get paid which ever cash amount is larger. Wasn't expecting minimum wage, I haven't worked for that wage for at least 15-17 years! Hope they are busy. I also want to know if when I'm done apprenticing and get my certification, if that certification is reputable and respected, as well as recognized by other grooming salons.

    Negotiation Details
    Minimum wage 7.97 or 50% commission on each dog groomed
    Accepted Offer
    Positive Experience
    Easy Interview

Petco Awards & Accolades

Something missing? Add an award
World's Most Ethical Companies, Ethisphere, 2013
America's Largest Private Companies, Forbes, 2009
America's Largest Private Companies, Forbes, 2008
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Additional Info

Website www.petco.com
Headquarters San Diego, CA
Size 5000+ Employees
Founded 1965
Type Company - Private
Industry Retail
Revenue $2 to $5 billion (USD) per year

Petco is a leading pet specialty retailer that provides the products, services and advice that make it easier for our customers to be great pet parents. Everything we do is guided by our vision for Healthier Pets. Happier People. Better World. We operate more than 1,300 stores nationwide and in Puerto Rico, including more than 50 Unleashed by Petco locations, a smaller format... More

Mission: Providing the highest quality pet food and pet supplies
Training our associates to understand your pet’s specific needs and to offer the right solution
Designing...
More

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