Pets at Home Reviews

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Recommend to a friend
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Nick Wood
3 Ratings
  • Working at Pets at Home was okay - plenty of chance to grow within the company, but not very fulfilling work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Assistant in New York, NY
    Current Employee - Customer Service Assistant in New York, NY
    Neutral Outlook
    No opinion of CEO

    I have been working at Pets at Home full-time (More than a year)


    It was fine working here - coworkers were very nice, and management was very fair, plenty of emphasis on team bonding


    It can get a little boring sometimes - there are no enticements to get you to stay, or work harder, you are just viewed as a replaceable part of a large team

    Advice to Management

    Better communication with all levels of staff

Pets at Home Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Store Colleague Interview

    Anonymous Employee in Waltham Abbey, England (UK)
    No Offer
    Negative Experience
    Difficult Interview


    I applied online. The process took a week. I interviewed at Pets at Home (Waltham Abbey, England (UK)) in July 2015.


    I HATE GROUP INTERVIEWS This was a group interview which I hate. It included a brief description of the role and the company and the possible avenues for progress in the company. Then we had to do 2 group exercises, the 1st group exercise was to design a fish tank and provide information about the target market and why you picked what you picked. My group was awkward and when we had to explain they both ran ahead and used all of my ideas leaving me with nothing to say. Then the second group exercise was to develop a product for pets and their owners. This time one of the people in my group changed everything last minute and left me and the other group member with nothing to say.

    Interview Questions

    • At the end of the group exercises we were taken away one-by-one to have an individual interview. They basically ask you about your availability, how will you get to work, experience, how would you deal with an angry customer and basic stuff like that. They ask if you have any questions for them, which I didnt. So i suggest that you thinnk of these ansers before.   Answer Question

Pets at Home Awards & Accolades

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Best Big Company to Work for , The Sunday Times (UK), 2013

Additional Info

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Headquarters Wilmslow, United Kingdom
Size 5000+ Employees
Founded 1991
Type Company - Private
Industry Retail
Revenue $500 million to $1 billion (USD) per year

Founded in 1991 by Anthony Preston, Pets at Home is the UK’s largest pet retailer with over 380 stores across the UK and growing fast. As well as stores we offer a number of other services including the Groom Room at Pets At Home, Veterinary Practices (Companion Care and Vets4Pets), a strong online offer, and Equestrian retailer Ride-Away. We also work strongly with local communities and have in store rescue centres. In 2013 we were voted Number 1 in the Sunday Times Best Big Companies to work for, having been voted 2nd in 2012. We strive to offer customers a great ... More

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Pets at Home

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