Pheaa Reviews

2.7
Rating Trends
Recommend to a friend
Approve of CEO
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James L. Preston
17 Ratings
  • Credit Report Processor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Mechanicsburg, PA
    Former Employee - Anonymous Employee in Mechanicsburg, PA

    I worked at Pheaa full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good wage, lots of room for promotion, great supervisors

    Cons

    Mandatory overtime, inflexible break times, the work is monotonous

    Advice to Management

    Let people schedule their own breaks to maximize on their productive times of the day.


Pheaa Interviews

Interview Experience

Interview Experience

58%
33%
8%

Getting an Interview

Getting an Interview

72%
18%
9%

Interview Difficulty

1.8
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Loan Counselor Interview

    Anonymous Employee in Pitts, PA
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. The process took 1 dayinterviewed at Pheaa (Pitts, PA) in June 2015.

    Interview

    Interview was very lengthy for a job that pays 11.00 an hour. Interviewers had flat personalities, very hard to read. uptight and did not make me feel comfortable.

    Interview Questions

    • Questions asked were very good, mostly behavioral, so be prepared to elaborate, on situations where you experienced good customer service, a time when you made a good or bad decision with a customer and how you resolved. How you have handled an unhappy customer in the past and what you would do going forward. If someone called and was given three different answers how would you handle? Have you ever made a bad decision with a client and how you handled   2 Answers

Pheaa Awards & Accolades

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Additional Info

Unlock Profile
Website www.pheaa.org
Headquarters Harrisburg, PA
Size 1000 to 5000 Employees
Founded 1963
Type Nonprofit Organization
Industry Finance
Revenue $500 million to $1 billion (USD) per year

Understanding how Pennsylvania Higher Education Assistance Agency (PHEAA) is set up may require a higher education. The government-related financial aid agency does business under the name American Education Services. It's one of the nation's top guarantors of the US Department of Education's Federal Family Education Loan Program (FFELP), as well as one of the largest student loan servicers and one of the largest student loan holders. PHEAA uses the funds it generates to improve higher education opportunities, lower the cost of financial assistance, and ... More

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