Recent Updates
  • Portfolio Recovery update
    2 hours ago

    PRA Group Welcomes Deborah Cassidy as Chief Information Officer

    NORFOLK, Va., April 20, 2015 (GLOBE NEWSWIRE) -- PRA Group (Nasdaq:PRAA), a global leader in acquiring defaulted receivables, is pleased to announce the appointment of Deborah G. Cassidy as a new member of PRA Group's executive management team. Cassidy will serve as chief information officer (CIO) for the company.


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Portfolio Recovery Reviews

62 Reviews
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Portfolio Recovery Chairman, President, and CEO Steve Fredrickson
Steve Fredrickson
29 Ratings
  • Potential for some growth but overall, stagnant. If money is a motivator, this is it because everything else comes 2nd.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Representative in North Richland Hills, TX
    Current Employee - Account Representative in North Richland Hills, TX

    I have been working at Portfolio Recovery full-time (Less than a year)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO


    Very active and friendly. Great people, good pay for being inside. Great incentive/bonus pay with no cap. Good location, stores, schools neighborhood etc.


    Stressful at times, it is a call center and numbers are important. It is debt collecting and money is that much more important.

Portfolio Recovery Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Declined Offer
    Negative Experience
    Average Interview
    Declined Offer
    Negative Experience
    Average Interview


    I applied online. The process took 5 weeksinterviewed at Portfolio Recovery.


    Applied online and then a phone interview about the position. The recruiter scheduled an appointment to do the phone interview and then forgot about the appointment. Called me back at the end of the day and left a message wanting to reschedule. After the phone interview I had to go to a open house for the job. It was basically a presentation about the company. Then I was scheduled for a interview at the job site. Again the interview was normal. They wanted me to do a online test...however the system was down.

    Interview Questions

    • The questions interview are scripted and pretty standard.   Answer Question

    Reasons for Declining

    The company made me a offer however it was significantly less than what was discussed throughout the (lengthy) process so I had to decline it.

Portfolio Recovery Awards & Accolades

Something missing? Add an award
Best Small Companies to Work for in America, Forbes, 2013
Fastest Growing Companies, Fortune Magazine, 2013
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Additional Info

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Headquarters Norfolk, VA
Size 1000 to 5000 Employees
Acquired By PRA Group
Founded 1996
Type Subsidiary or Business Segment
Industry Finance
Revenue $500 million to $1 billion (USD) per year
Competitors Unknown

As a leader in the U.S. debt buying industry, Portfolio Recovery Associates, Inc. (Nasdaq:PRAA) returns capital to banks and other creditors that helps expand financial services for consumers. PRA collaborates with its customers to create affordable, realistic debt repayment plans. The company also provides a broad range of fee-based services to local governments and law... More

Mission: We believe a motivating atmosphere is important.

Pride in being the best is at the heart of what we do.
Excellent customer service keeps us ahead of the rest... More

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