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Portillo's Restaurant Group Reviews

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Dick Portillo
30 Ratings
  • Good company, but has its drawbacks.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Chief
    Current Employee - Crew Chief

    I have been working at Portillo's Restaurant Group full-time (More than 5 years)

    Positive Outlook
    Positive Outlook


    Growing company (plenty of room for moving up), fast paced work if you can handle it, free meals for crew chiefs and managers, half off for employees


    Pay for crew chiefs could be better (seems to vary store-to-store). Responsibilities seem to vary as well. Some stores, they act basically like managers; others they have very few responsibilities and little power, being treated basically like employees who can swipe to remove items from orders. I make little over a dollar what the average employee makes, while I have most the same responsibilities as managers, they make at least double what I make.

    Advice to Management

    Communication is huge in this business. But not just that communication is happening, positive communication should be much more important. I told one employee good job at more store a while ago and they were shocked, saying no one has told them that since training (which needs work as well). All the employees ever hear about is the bad, and even the good they hear is usually put in a condescending "you finally did it right" kind of way that seems to being pushing employees out the door. But every store seems to be a bit different in their problems. One more over arching one is the fact they are expanding so quickly. They are promoting/hiring people who have never been with the company or are not ready for the position they are hired for. This seems to be leaving a lot variances in manager quality and especially management styles. I've seen a manager walk off the line freaking out during a dinner rush they couldn't handle and another freak out and yell at employees for the littlest things. Not to say that their aren't very good and very friendly managers there, but with the expansion happening, they are seemingly harder to come by.

Portillo's Restaurant Group Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Patio Cleaner Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Easy Interview


    I applied in-person. The process took 1+ weekinterviewed at Portillo's Restaurant Group.


    Easy and brief interview which they make you come in to talk about your past experience and your abilities to maintain the job. Then they go on to place you in a position they need filled

Portillo's Restaurant Group Awards & Accolades

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Additional Info

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Website www.portillos.com
Headquarters Oak Brook, IL
Size 1000 to 5000 Employees
Founded 1963
Type Company - Private
Industry Restaurants, Bars & Food Services
Revenue $50 to $100 million (USD) per year

Meet the hot dog king of the Windy City. Portillo's Restaurant Group is best known as owner of Portillo's Hot Dogs, a quick-service chain offering hot dogs, char-broiled burgers, sandwiches, and crinkle-cut fries from about 45 uniquely decorated locations throughout Chicago and its suburbs. (It also has selected locations in Indiana and California.) Portillo's is a venerable institution that ships its products to fans around the world. The company also runs about a dozen casual-dining spots under the names Barnelli's Pasta Bowl, Key Wester, Luigi's ... More

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