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Potbelly Sandwich Works Reviews

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Potbelly Sandwich Works President and CEO Aylwin B. Lewis
Aylwin B. Lewis
127 Ratings
  • Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook


    Until you get swamped with customers it is a very relaxing work environment. It feels as though everybody is on the same team and you all are experiencing the same things.


    Some of the downsides our lack of benefits for full-time employees. Also, since new management has moved in a few years back employees no longer get free food for lunch

    Advice to Management

    With the company first started it has less of a corporate feel. As the company has grown new management has moved in. The new band is changed employee benefits and rules that make the company worse off to work for.

Potbelly Sandwich Works Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Associate Interview

    Anonymous Employee in Centreville, VA
    No Offer
    Positive Experience


    I applied online. The process took 2 days. I interviewed at Potbelly Sandwich Works (Centreville, VA).


    Interviewed a few days ago. Had two separate interviews. First was with the general manager. She was very nice and wanted to get to know me, asking about my hobbies, what my goals were, why I wanted to work there, etc. It was more of a conversation than an interview. Second interview was a day later with two other managers, both of whom were nice and easy-going. They asked me a ton of situational questions (describe a time you did x) and kind of helped me out when I got stuck on them. I'm a nervous interviewer, so I'm glad I was able to interview with cool people. Whole thing was pretty chill and painless.

    Interview Questions

    • Describe a time you made a mistake, what did you do and how did you fix it?   Answer Question
    • Describe a time you could not finish a project by its deadline.   Answer Question
    • Describe a time you had to have a difficult conversation with a coworker.   Answer Question

Potbelly Sandwich Works Awards & Accolades

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Additional Info

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Website www.potbelly.com
Headquarters Chicago, IL
Size 5000+ Employees
Founded 1996
Type Company - Public (PBPB)
Industry Restaurants, Bars & Food Services
Revenue $100 to $500 million (USD) per year
Competitors Unknown

This chain works a little sandwich magic for hungry patrons. Potbelly Sandwich Works owns and franchises more than 300 quick-service restaurants that specialize in fresh-made sandwiches in 20 States and growing! The chain's menu features a variety of sandwich styles, including such specialty items as its four-meat stacker called A Wreck. The eateries also serve salads, soup, and chili, as well as homemade cookies, ice cream, and smoothies. Potbelly Sandwich Shop is your neighborhood sandwich shop that offers an eclectic, homey environment with live music.

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Potbelly Sandwich Works

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