Recent Updates
  • Progressive Insurance update
    2 days ago

    We're test-driving new ideas in our Innovation Garage.

    Progressive Insurance revs up IT-enabled innovation

    Some of the best business ideas were dreamt up in a garage--Hewlett-Packard and Harley Davidson, Disney and Mattel, Amazon and Google. So when IT leaders at $18 billion Progressive Insurance wanted to foster that kind of inspiration among the company's 26,000 employees, they launched the Business Innovation Garage (BIG).

  • Progressive Insurance update
    4 days ago

    Smart people and a company that acts like a family: what has kept some of our senior leaders at Progressive for almost 30 years.

    Brian Domeck & Tom King -- What's Kept Them at Progressive

    Former Chief Financial Officer Brian Domeck & Tom King, our Business Leader for International & California Agency talk about what has kept them at Progressive for nearly 30 years.


Progressive Insurance – Why Work For Us?

Around here, people are passionate about the work they do every day.  Whether designing applications, digging into large spreadsheets of data or helping our customers find the best policy coverage for their needs, Progressive people tackle each new day with enthusiasm and dedication.

This is a special type of place… where collaboration is encouraged, hard work is rewarded and creativity is celebrated.  This is a place where you can bring new ideas forward, grow with confidence… and love what you do.

From systems engineers to customer service reps and analysts, there are many different roles within our walls, contributing to our success. Whether you’re ready to start a new career or are an experienced professional looking for a place to grow your skills, Progressive may be the perfect place for you.

With locations all across the country, we may be hosting or attending an event near you. We also hold virtual events throughout the year. Visit with us at one of our upcoming events!

Join our Talent Network to get regular updates on our company and current job openings.

We have a college recruiting team! Follow us to get news tailored specifically to college students and recent graduates.  We’ll share upcoming college visits, more on the internships and full-time opportunities we offer and career advice. We’re on Twitter @PGRCollege.

We’re in this together.

At Progressive, we’re proud of who we are, what we’ve accomplished and what we have yet to achieve.  Collaboration is at the foundation of our company, the input and involvement of each employee a necessity to our success.

We’re each expected to make a difference.

We foster an environment where employees can contribute to their fullest potential and continue to grow professionally.  Our Employee Resource Groups that provide development tools, networking opportunities and interactive cultural celebrations are just one piece of our open, supportive culture.

We celebrate different perspectives.

More often than not, it’s different approaches and ways of thinking that lead to our growth and innovation as a company. We’re each expected to bring forward our ideas and work together to progress toward our goals.  With initiatives like Edison that acts as a “think-tank” for innovating products and services, all employees have the chance to submit their ideas and encourage change.  We also have a Business Innovation Garage where new ideas and prototypes can be explored and tested with dedicated IT resources.

We work together.

Our values guide our decisions each day, and reflect what’s important to us. Not only do we want to be a business people can trust—but rely on and be proud to call an employer or insurer. We work hard as a team, and our employees are invested in each other's success as much as their own. With a dedicated, diverse work force, we all benefit — and so do our customers.

With products like Snapshot®, analyzing data comes with the territory.  And, we rely on our intelligent analysts to use their quantitative skills and problem solving expertise to help us uncover trends and continually make our products better for our customers.

If you love math as much as we do, you’ll feel right at home here.  Whether modeling, forecasting or even predicting future events, our analysts are taking on new and exciting challenges every day.

We’re always on the lookout for talented employees who can comb through our data, dig into market research and tell compelling stories that help us find ways to continue growing as a company.  That’s because Progressive is a place where you can apply your love of math, test your skills—and love what you do.

Most analyst roles are located in Cleveland, OH.


We also have opportunities available for students.  From internships to full-time entry-level roles, we value the skills and new perspectives students and recent college graduates provide.  Gain hands on experience as an intern with project work that impacts company initiatives. Or, jump start your career as a full-time analyst. Visit us on our website to learn more about Opportunities for Current Students and Recent Graduates.

We’re growing in IT. And, we're continuing to find ways to push our technology to new limits. So we're always looking for IT professionals to join our team—and bring their unique expertise.

Our intelligent, hard-working system test engineers, developers and architects are putting their skills to the test every single day.  Whether writing a new program for one of our products, improving a mobile application or designing infrastructure that supports our organization, they’re integral to company success.

In our Cleveland, OH and Colorado Springs, CO IT hubs, there are plenty of ways to grow and refine your skills.  Currently, we’re building out an enterprise-class Linux/Java infrastructure environment that’ll support our company.  We also have a Business Innovation Garage with a dedicated team of IT professionals who have the opportunity to test new ideas, technology and prototypes.

Here at Progressive, each day presents a new, exciting challenge for you to push our company forward.  We offer a place where your job is more than just a job—it’s an extension of who you are, both inside and outside these walls.  It’s a place where you can continue growing, see what you’re truly made of—and love what you do.


We also have IT internship and full-time entry level opportunities for students and recent graduate.  Whether you’re looking for an internship to gain that hands on experience or are ready to start your professional IT career, we have a variety of roles where you can work on market-changing projects and gain guidance from a mentor. Visit us on our website to learn more about Opportunities for Current Students and Recent Graduates.

Customers always come first at Progressive.  Everything we do acknowledges the needs of our customers, and we are able to do this because of the passionate teams in our Contact Centers and Claims offices.

Our contact center representatives are on the front lines making an impact daily, whether it’s selling insurance coverage, answering questions about billing or adjusting a claim.  There are many opportunities within our walls.

We’re devoted to making the claims process as efficient as possible, and our Claims team is there to support our customers from initial response through final resolution. We have full-time opportunities in various Claims offices across the country, from adjusting claims to estimating vehicle damage and walking our customers through the claims process in our Service Centers. 

We also offer entry-level Claims opportunities to recent graduates. Visit us on our website to learn more about Opportunities for Current Students and Recent Graduates.

Progressive Insurance Photos

Progressive Insurance Reviews

Rating Trends
Recommend to a friend
Approve of CEO
Progressive Insurance President, CEO, and Director; Chairman and CEO, Progressive Casualty Insurance Company Glenn M. Renwick
Glenn M. Renwick
647 Ratings
  • Featured Review

    Helpful (16)

    Great place to work in Cleveland

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Manager
    Current Employee - IT Manager
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time


    Progressive has wonderful work perks: onsite health care, fitness centers, large cafeteria area, college campus look and feel. Lots of job opportunities to start as one job and work your way up or into a different job title if interested. Lots of jobs and flexibility. Also, work-life balance is good. Can work from home 1-2 days per week.


    Large corporation (like all others posted) has the bureaucracy and overhead of processes, even though they may not apply to everyone. Some job titles are harder to move up, but there is a lot of room to move around laterally.

Progressive Insurance Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty



  1. Helpful (60)  

    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 4+ weeks. I interviewed at Progressive Insurance.


    First phone call Then computer personality exam Then inperson interview They will review your referrals listed and conduct a background check. Once you clear, then they make an offer. If accepted, you have yo go to 2 week in office training then 2 weeks in phoenix or cleveland oh.

    Interview Questions

    • Tell me about a time that you made a mistake and what did you do about it?   5 Answers

Progressive Insurance Awards & Accolades

Something missing? Add an award
Top 100 Military Friendly Employers (Finance) , G. I. Jobs, 2015
Top 25 Companies for Culture & Values , Glassdoor, 2014
Elite 100 , InformationWeek, 2015
Northeast Ohio's Top Workplaces , The Plain Dealer, 2015
Best Place to Work For LGBT Equality , Human Rights Campaign, 2015
Show More

Additional Info

Headquarters Mayfield Village, OH
Size 10000+ Employees
Founded 1937
Type Company - Public (PGR)
Industry Insurance
Revenue $10+ billion (USD) per year

You might know us best for car insurance, and Flo, our friendly Superstore cashier. But, for more than 75 years, Progressive has offered a wide range of insurance choices to a wide range of customers. In fact, we insure more than 13 million customers annually thanks to the hard work of our diverse group of more than 26,000 talented employees. From all walks of life, all fields of business and all 50 states, all of our employees have a role in our success as we continue to find new and better ways to move the insurance industry forward and satisfy our customers.

Work at Progressive Insurance? Share Your Experiences

Progressive Insurance

Click to Rate