Progressive Insurance

Progressive Insurance – Why Work For Us?

Around here, people use the word “love” when talking about their jobs.

That’s because Progressive is a special type of place… where you don’t stop until a project is finished—then eagerly move on to new and exciting challenges. It’s a place where hard work is rewarded and creativity is celebrated each and every day. It’s a place where you can bring new ideas forward, grow with confidence… and love what you do.

From software developers to customer service reps and analysts, there are many different roles within our walls, contributing to our success. Whether you love code-crunching, have a passion for helping others or were born to work with numbers, Progressive may be the perfect place for you.

Want to learn more about events we may be hosting or participating in?  Check out our upcoming events page here!


Our values guide our decisions each day, and reflect what’s important to us. Not only do we want to be a business people can trust—but rely on and be proud to call an employer or insurer. So we celebrate different approaches and ways of thinking, and more often than not, those different perspectives are what lead to our growth and success. With a diverse work force, we all benefit — and so do our customers.

We foster an environment where our employees can contribute to their fullest potential and feel a part of the team. Our Employee Resource Groups that provide tools for professional growth and interactive cultural celebrations are just one piece of our open, supportive culture.

And, if you ask our employees why they like working here, many will say without missing a beat: the people. We work hard as a team, and our employees are invested in each other’s success as much as their own.

Do you love—and we mean absolutely love—math?

So do we. Of course, we’re an insurance company so it comes with the territory. We analyze everything.

As an analyst, you’ll feel right at home here. Our sharp, statistically savvy analysts are putting their programming and quantitative skills to the test every single day—modeling, forecasting and even predicting catastrophic events. They make our products—and our status as an industry leader—even stronger.

We’re always on the lookout for talented employees who can comb through our data, identify unique trends and tell compelling stories that help us find ways to continue growing as a company. That’s because Progressive is a place where you can apply your love of math, challenge yourself—and love what you do.

Almost everything that happens here happens with help from our information technology team.

In fact, our intelligent, hard-working programmers and developers are putting their skills to the test every single day. That’s because Progressive is a place where people come to work with market-changing technology. It’s a place where you’ll be programming in various codes and applications.

We offer a variety of roles from application programmers, business intelligence developers, system test engineers, IT managers to architects, and security analysts.  And this is a place where your job is more than just a job—it’s an extension of who you are, both inside and outside these walls. It’s a place where you can challenge yourself, see what you’re truly made of—and love what you do.

Progressive Insurance Photos

Progressive Insurance Reviews

685 Reviews
685 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Progressive Insurance President, CEO, and Director; Chairman and CEO, Progressive Casualty Insurance Company Glenn M. Renwick
Glenn M. Renwick
453 Ratings

    Great Company, but workplace environment is changing for the worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Customer Service Representative in Mayfield Heights, OH
    Current Employee - Claims Customer Service Representative in Mayfield Heights, OH

    I have been working at Progressive Insurance full-time (more than 3 years)


    CLRU has the best schedule flexibility period
    The gainshare is an added bonus!!
    Campus 1 is very easy to get to.

    Pay is pretty good considering I came in a few yrs back and new hires are starting lower than I did.


    Seems like the benefits are getting cut more and more each year. Also there has been a decline in the employee appreciation, whether in raffles/contests, the appreciation parties and just general messages of encouragement. Yet we can all see the stock price is going up and the company is gaining more market share.

    Approves of CEO

Progressive Insurance Interviews

Updated Oct 26, 2014
Updated Oct 26, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty



  1. 6 people found this helpful  

    Claims Adjuster Trainee Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Progressive Insurance.

    Interview Details

    Process 1 month+
    Found job posted on applied to job through Progressive website. Would suggest adding this site to your favorites if you are interested in looking at all the jobs available- site is not set up for "job search" it is more for customer self service. Filled out application which is straight forward. Two days later got an invite for the assessment exam- which was not that difficult (basic math, P&L (profit/loss) graphs, behavioral). Two hours later I was told that I had passed and that I would be contacted by a recruiter. Two weeks later I received an email from the recruiter. It stated the times available for a phone interview and the format the interview would be conducted (STAR)- which I was used to because my former employer used the same format. She called promptly and the interview lasted about an hour and twenty minutes. Nothing in the interview was unexpected. I did ask her how many jobs were available and she told me one, but sometimes if there is a need and there are two very good candidates they can make exceptions. She told me not to worry about not having insurance experience because it sounds like I have a lot of the "soft skills" which are hard to teach, but the insurance part would be easy for them to teach me. She told me she would be contacting me to set up a in-person interview. A day later she wrote and told me what the day the interview would be (two weeks later) and I had 4 time options.

    Arrived to interview 10 minutes early and the interviewer came and greeted me on time. The interview was conducted in private room, so there were no distractions. The interview was pretty straight forward only he started with the questions first then conducted the personal interview. Questions were very similar to the phone interview except there was a question about negotiation- how did you successfully negotiate in a situation. Same format was used (STAR). I did ask how many people did they interview for this job and how many jobs were available and he told me there was a total of three interviews and only one job.

    At the end of the interview he told me that he was going to meet with the recruiter the next day and I could hear something maybe as early as Friday, but definitely early next week. I received no call or email. I then wrote to the recruiter on the following Wednesday just to "check in" and I received a automated reply that she would be out of the office until Friday. Then, on Friday at 2pm she call to tell they that they had selected another candidate. I asked what was the reason for their decision and she said the only thing different was that the other woman had "a little" experience in claims. She also told me that they reached out to the region requesting an additional job opening so that they could hire me, but unfortunately they had been turned down. She then told me that they maybe an opportunity in the future and she was 60% sure that there could be an opening by the end of the year, but this was not certain. I then asked if I would have to do this entire process again and she told me no.

    I have to say I am a little disappointed that for a trainee position they went with someone that had experience. But, I am hopeful that I get a call back.

    Interview Questions
    • Describe a time that you had to successfully negotiate with someone. (not difficult, but I didn't expect it.)   Answer Question
    No Offer
    Easy Interview

Progressive Insurance Awards & Accolades

Something missing? Add an award
Best Places to Work for LGBT Equality, Human Rights Campaign, 2014
Northeast Ohio's Top Workplaces, The Plain Dealer, 2014
Top 100 Military Friendly Employers, GI Jobs, 2014
Glassdoor's Highest Rated CEO's 2014, Glassdoor, 2014
Best for Vets Employer, Military Times, 2014
Show More

Additional Info

Headquarters Cleveland, OH
Size 5000+ Employees
Founded 1937
Type Company - Public (PGR)
Industry Insurance
Revenue $10+ billion (USD) per year

You might know us best for car insurance, and Flo, our friendly Superstore cashier. But, for more than 75 years, Progressive has offered a wide range of insurance choices to a wide range of customers.

In fact, we insure more than 13 million customers annually thanks to the hard work of our diverse group of 26,000 talented employees. From all walks of life, all fields of business and all 50 states, all of our employees have a role in our success as we continue to find new and better ways to move the insurance industry forward and make our customers happy.

Work at Progressive Insurance? Share Your Experiences

Progressive Insurance

Click to Rate