Progressive Insurance
Recent Updates
  • Progressive Insurance update
    8 hours ago

    Our culture is energetic, collaborative, and fun. We have a bias for action and I like that I can point to problems solved and people helped every day. -Scott T., IT Manager Learn more about opportunities in IT at Progressive and apply here:

    Progressive Auto Insurance - An Introduction

    Almost everything that happens at Progressive, happens with help from our information technology team. Roles include: application programmers, project managers, IT managers, IT architects, process analysts, quality assurance analysts, IT consultants, systems test engineers and PC technicians.

  • Progressive Insurance update
    2 days ago

    Our founders made insurance a little bit better by making it accessible to more people who needed it. So today through the Apron Project we shine a light on people outside of the company who strive to make things a little bit better. Join us and you too can wear the apron of progress. Learn more here:

    Progress is in our name: The Apron Project

    In 1937, our company founders, Joe Lewis and Jack Green, had an insight: Car insurance was considered something just for the wealthy. Working families needed it, but often didn't have the money to pay for it.So, they formed a company, named it "Progressive," and started selling policies with a more affordable payment plan.


Progressive Insurance – Why Work For Us?

Around here, people use the word “love” when talking about their jobs.

That’s because Progressive is a special type of place… where you don’t stop until a project is finished—then eagerly move on to new and exciting challenges. It’s a place where hard work is rewarded and creativity is celebrated each and every day. It’s a place where you can bring new ideas forward, grow with confidence… and love what you do.

From software developers to customer service reps and analysts, there are many different roles within our walls, contributing to our success. Whether you love code-crunching, have a passion for helping others or were born to work with numbers, Progressive may be the perfect place for you.

Want to learn more about events we may be hosting or participating in?  Check out our upcoming events page here!


Our values guide our decisions each day, and reflect what’s important to us. Not only do we want to be a business people can trust—but rely on and be proud to call an employer or insurer. So we celebrate different approaches and ways of thinking, and more often than not, those different perspectives are what lead to our growth and success. With a diverse work force, we all benefit — and so do our customers.

We foster an environment where our employees can contribute to their fullest potential and feel a part of the team. Our Employee Resource Groups that provide tools for professional growth and interactive cultural celebrations are just one piece of our open, supportive culture.

And, if you ask our employees why they like working here, many will say without missing a beat: the people. We work hard as a team, and our employees are invested in each other’s success as much as their own.

Do you love—and we mean absolutely love—math?

So do we. Of course, we’re an insurance company so it comes with the territory. We analyze everything.

As an analyst, you’ll feel right at home here. Our sharp, statistically savvy analysts are putting their programming and quantitative skills to the test every single day—modeling, forecasting and even predicting catastrophic events. They make our products—and our status as an industry leader—even stronger.

We’re always on the lookout for talented employees who can comb through our data, identify unique trends and tell compelling stories that help us find ways to continue growing as a company. That’s because Progressive is a place where you can apply your love of math, challenge yourself—and love what you do.

Almost everything that happens here happens with help from our information technology team.

In fact, our intelligent, hard-working programmers and developers are putting their skills to the test every single day. That’s because Progressive is a place where people come to work with market-changing technology. It’s a place where you’ll be programming in various codes and applications.

We offer a variety of roles from application programmers, business intelligence developers, system test engineers, IT managers to architects, and security analysts.  And this is a place where your job is more than just a job—it’s an extension of who you are, both inside and outside these walls. It’s a place where you can challenge yourself, see what you’re truly made of—and love what you do.

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Progressive Insurance President, CEO, and Director; Chairman and CEO, Progressive Casualty Insurance Company Glenn M. Renwick
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  • 35 people found this helpful  

    Claims Adjuster

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Progressive Insurance


    Amazing coworkers- become family. They will bend over backwards to help you. Coworkers want to see you succeed. Unbelievable team work and work ethic in the office. Employees truly care about their work product , treat the customers with respect and want to give the best service they can. If i was involved in an accident i would want progressive taking care of me.
    Gain share is great when you're hourly - but with salary after all overtime you put in it feels like $ you were already owed.


    Hours, hours, hours. Stress, stress, stress. The job could be great if it wasnt for the workload. You are so overworked it becomes unhealthy. In claims you are given a ridiculous and unrealistic workload. You will skip meals many days. Management is well aware of this. Hours will go by like minutes. And 9 hour days will easily turn into 12-13 hour days. Many of my coworkers would come in an hour early to try to go home on time and end up staying an extra 3 past the end of the shift. The expectations are high. A "4" on a survey is basically a "1". managed through fear. work environment can be uptight because of this. Certain managers would publicly belittle employees. Turn over was high. Many Employees start happy, healthy and eager to learn but 6 months later they appear unhealthy and burnt out. when i was in a different postion with the company and it was hourly it wasnt this way. I'm healthy and happy again since i left. it was the most difficult and best choice I've made.

Progressive Insurance Interviews

Updated Jan 23, 2015
Updated Jan 23, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty



  1. 4 people found this helpful  

    Call Center Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 weeksinterviewed at Progressive Insurance.

    Interview Details

    You will have 2 interviews back to back with 2 different managers. They will ask you multiple questions about your experience with handling calls and irate customers. They will also allow you to sit with an current associate to see what they actually do. This will give you the opportunity to really experience what your job will be.

    Interview Questions
    • There's not any difficult or unexpected questions. Just be complete with your answer.   Answer Question
    Negotiation Details
    There is not a negotiation phase with them.
    Accepted Offer
    Average Interview

Progressive Insurance Awards & Accolades

Something missing? Add an award
Top 100 Military Friendly Employers (Finance), G. I. Jobs, 2015
Best Places to Work for LGBT Equality, Human Rights Campaign, 2014
Northeast Ohio's Top Workplaces, The Plain Dealer, 2014
Top 25 Companies for Culture & Values, Glassdoor, 2014
Glassdoor's Highest Rated CEO's 2014, Glassdoor, 2014
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Additional Info

Headquarters Cleveland, OH
Size 5000+ Employees
Founded 1937
Type Company - Public (PGR)
Industry Insurance
Revenue $10+ billion (USD) per year

You might know us best for car insurance, and Flo, our friendly Superstore cashier. But, for more than 75 years, Progressive has offered a wide range of insurance choices to a wide range of customers.

In fact, we insure more than 13 million customers annually thanks to the hard work of our diverse group of 26,000 talented employees. From all walks of life, all fields of business and all 50 states, all of our employees have a role in our success as we continue to find new and better ways to move the insurance industry forward and make our customers happy.

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