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When it comes to customer relationship management, Protocol doesn't stand on ceremony. Protocol Services Acquisition Corporation -- which does business as Protocol Global Solutions -- helps clients identify, acquire, and retain customers through its business process outsourcing (BPO) offerings, which include sales lead management, research and analytics, and direct response services. The company caters to the corrections, health care, energy, retail, and insurance markets, and it operates call centers and provides technical services for website development and e-mail...
President and CEO
Pros: Lots of work/ different campaigns. Ok benefits. Hired quickly. – Full Review
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Accepted Offer – Interviewed in Merritt Island, FL Sep 2012 – Reviewed Oct 27, 2012
Interview Details – The initial interview was a group interview. 3 other candidates and myself were interviewed by 2 senior employees, and given general questions; such as how we would deal with customers, how we would personally deal with a chronically late employee, etc.
The interview went well, and the employees… – Full Interview
"Pretend that you are running a business similar to Protocol Global Solutions. How would you deal with employees who were chronically late or absent without call-in." – Answer Question
Let us know if we're missing any workplace or industry recognition –