Protocol Global Solutions
2.5 of 5 20 reviews Sarasota, FL 1000 to 5000 Employees
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Subsidiary or Business Segment
Business Services
Unknown / Non-Applicable per year

When it comes to customer relationship management, Protocol doesn't stand on ceremony. Protocol Services Acquisition Corporation -- which does business as Protocol Global Solutions -- helps clients identify, acquire, and retain customers through its business process outsourcing (BPO) offerings, which include sales lead management, research and analytics, and direct response services. The company caters to the corrections, health care, energy, retail, and insurance markets, and it operates call centers and provides technical services for website development and e-mail... More

Working at Protocol Global Solutions

Posted by employees

Employees say it's “OK”   20 ratings


67% Approve of the CEO   3 ratings

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Don Norsworthy

President and CEO

Interesting. The more 'seasoned' supervisors did not lead by example.

 Former Supervisor in Merritt Island, FL

Pros: Lots of work/ different campaigns. Ok benefits. Hired quickly. Full Review

More Protocol Global Solutions Ratings & Reviews ( 20)

Salaries in USD  United States Avg. Salary

Customer Service Representative - Hourly

5 Protocol Global Solutions Salaries


Systems Analyst

2 Protocol Global Solutions Salaries


TELESALES Representative - Hourly

1 Protocol Global Solutions Salary


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Accepted Offer – Interviewed in Merritt Island, FL Sep 2012 – Reviewed Oct 27, 2012

Interview Details – The initial interview was a group interview. 3 other candidates and myself were interviewed by 2 senior employees, and given general questions; such as how we would deal with customers, how we would personally deal with a chronically late employee, etc.
The interview went well, and the employees…
Full Interview

Interview Question:
"Pretend that you are running a business similar to Protocol Global Solutions. How would you deal with employees who were chronically late or absent without call-in." Answer Question

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