Provide Commerce

  www.providecommerce.com
  www.providecommerce.com

Provide Commerce Reviews

57 Reviews
3.8
57 Reviews
Rating Trends

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Provide Commerce CEO Chris L Shimojima
Chris L Shimojima
15 Ratings
  1. 1 person found this helpful  

    Great place to work for temporary customer service employment.

    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Provide Commerce as a contractor (less than an year)

    Pros

    The company is very great to it's employees. They take into consideration the stressfulness of the customer service phone lines during peaks of holiday seasons. The company does their best to make the work environment as uplifiting and up beat as it can during stressful times. They provide meals at peak times. Also provide help for difficult calls. Training is paid and extensive.

    Cons

    The temporary employement can be very short (sometimes only a week or two). Hard to use as a reference for furture interviews and resumes because the customer service department is so large and you do not have a real supervisor that knows you.

Provide Commerce Interviews

Updated Sep 11, 2014
Updated Sep 11, 2014

Interview Experience

Interview Experience

50%
25%
25%

Getting an Interview

Getting an Interview

67%
9%
6%

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Representative Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    The questions were reasonable during the interview. They asked me basic interview questions. I came prepared so it was not difficult. They asked my experience in customer service, what I would do if customers complained, etc.

    Interview Questions
    • They have hypothetical troubleshooting questions that made you think on your feet.   Answer Question
    No Offer

Provide Commerce Awards & Accolades

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Additional Info

Unlock Profile
Website www.providecommerce.com
Headquarters San Diego, CA
Size 150 to 499 Employees
Founded 1998
Type Company - Private
Industry Retail
Revenue $10 to $25 million (USD) per year
Competitors Unknown

About Provide Commerce, Inc.:

Headquartered in San Diego, Provide Commerce is a leading online provider of high quality gifts backed by superior customer service. From fresh flowers, chocolates and sweets to jewelry, accessories and other unique gifts, our brands offer a variety of great gifts for anyone’s budget. Our proprietary technology has led to rapid growth and profitability over the past 10 years and has helped strengthen all of our brands in the process. Best known for ProFlowers, our portfolio of brands also includes RedEnvelope, PersonalCreations...
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