Provident Credit Union Reviews

3.8
Rating Trends
Recommend to a friend
Approve of CEO
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Wayne Bunker
11 Ratings
  • High Marks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Redwood City, CA
    Current Employee - Marketing Manager in Redwood City, CA
    Approves of CEO

    I have been working at Provident Credit Union (More than 8 years)

    Pros

    Excellent benefits and stable company.

    Cons

    Limited opportunity for growth and mediocre workplace culture.


Provident Credit Union Interviews

Interview Experience

Interview Experience

0%
0%
100%

Getting an Interview

Getting an Interview

100%

Interview Difficulty

2.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Member Services Representative Interview

    Anonymous Employee in San Jose, CA
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Provident Credit Union (San Jose, CA) in April 2015.

    Interview

    I applied online. About two weeks later I received an e-mail to schedule a phone interview. The phone interview was simple asking generic questions. After I was e-mailed a confirmation for a one-on-one interview with a branch manager. I showed up about 15 mins early to the in person interview. The branch was so quiet, literally no customers. The person working the 'teller" line said she will interview me as soon as her employee returns from lunch. In the mean time I waited in the lobby and not one customer walked into the branch. Once the employee returned the branch manager conducted my interview. I have sat on a few interviews and I must say this one was conducted with the lowest professionalism. The interviewer was holding her folder up so I cannot see the questions she will ask (I cannot read upside down anyways), once lost her guard the folder was laid flat on the desk (note I cannot read something thats laid flat and that far away from me) then once she caught herself she would pick up the folder and hold it right in front of her almost covering her entire face. The branch I applied for is not opened on the weekends. The interviewer said the people who work at the other branches get jealous questioning why those employees don't have to work every weekend so that is why about two weekends a month I would be required to work two saturdays a month at other branch. I feel by her stating the other employes "get jealous" was an unprofessional way to describe the reason of working saturdays. There was a big window behind me during the interview. While I was answering the questions I saw the interviewers eyes moving (she was communicating to someone outside the room while interviewing me). This happen several times and was a distraction. Most of all the thing I was unhappy with was the requirement for a part-time employee to bring in 16 car loans or mortgages and 6 credit cards a month. I though this goal was unrealistic considering there was no foot traffic during my time in the branch.

    Interview Questions

    Reasons for Declining

    i thought the sales expectations was too much.

Provident Credit Union Awards & Accolades

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Additional Info

Unlock Profile
Website www.providentcu.org
Headquarters Redwood City, CA
Size 150 to 499 Employees
Founded 1950
Type Nonprofit Organization
Industry Finance
Revenue $25 to $50 million (USD) per year

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