Purple Communications

  www.purple.us
  www.purple.us

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Purple Communications Reviews

8 Reviews
2.3
8 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
John Ferron
0 Ratings
  1. 1 person found this helpful  

    Good experience with the people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations
    Current Employee - Operations

    I have been working at Purple Communications full-time (more than an year)

    Pros

    People are passionate, job is easy.

    Cons

    No communication from upper management about the direction and performance of the company.

    Advice to ManagementAdvice

    Share the direction of the company, its vision and how we are performing as it relates to that vision. Give the health of the company. Are we making money? Are we struggling? What is the outlook for the next 5 years? I could go on.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Purple Communications Interviews

Interview Experience

Interview Experience

0%
0%
100%

Getting an Interview

Getting an Interview

100%

Interview Difficulty

2.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Call Center Assistant Interview

    Anonymous Employee in Long Beach, CA
    Anonymous Employee in Long Beach, CA
    Application Details

    I applied online – interviewed at Purple Communications in September 2013.

    Interview Details

    I applied to the position through the company's website and was contacted within 5 days to schedule an interview. I was able to choose the date and time that fit my schedule and emailed HR to inform them what I chose. I received a confirmation email the following day. Upon my arrival, I was escorted into an empty office to wait for the interview to begin. I was a little surprised to see the office disorganized, papers were all over the desk, chairs were in the middle of the room and the rest of the office was extremely quiet. When the two interviewers entered I learned that the Manager would not be joining us and he was "out on a call". He then was called on his cell phone and listened in on the interview on speaker phone. While the interview was conducted, his call either dropped or he hung up, he never called back and he never said good-bye. The interview took exactly 30 minutes. The interviewers never said anything positive about the company, only pointed out how much work there is to do, and how little training there is. They also asked two times what the lowest dollar amount was that I was willing to work for. They did not have the answers to the questions I asked regarding annual raises.

    Interview Questions
    • The questions were very general and easy to answer. They gave a scenario, what would you do if you had 3 interpreters call in sick, and only 10 were scheduled for all the work that day and 4 new cases came up that were very important and had to be done that day and the air conditioner went out?   View Answer
    No Offer
    Negative Experience
    Easy Interview

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Additional Info

Unlock Profile
Website www.purple.us
Headquarters Rocklin, CA
Size 150 to 499 Employees
Founded 1999
Type Company - Private
Industry Telecommunications
Revenue $10 to $25 million (USD) per year

Purple is dedicated to developing fast, easy and life-changing communications for deaf and hard-of-hearing individuals and businesses using a variety of different platforms. Purple is a leading provider of on-site interpreting services, video relay services (VRS), text relay services and video remote interpreting (VRI). Purple has built an excellent reputation for developing... More

Mission: We strive to deliver high quality services by understanding our customers and through employee innovation, passion and commitment.

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