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Purple Communications Reviews

2.6
Rating Trends
Recommend to a friend
Approve of CEO
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Robert Rae
3 Ratings
  • Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Center Supervisor in Kennesaw, GA
    Current Employee - Center Supervisor in Kennesaw, GA

    I have been working at Purple Communications full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    *Good senior leadership *Great benefits *Offers growth opportunities in addition to interpreting *A company that values its employees and customers

    Cons

    * Work/Life balance can be challenging since this is a call center environment with needs that occur outside of normal business hours.


Purple Communications Interviews

Interview Experience

Interview Experience

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100%

Getting an Interview

Getting an Interview

100%

Interview Difficulty

2.0
Average

Interview Difficulty

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Average

Easy
  1.  

    Call Center Assistant Interview

    Anonymous Employee in Long Beach, CA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online – interviewed at Purple Communications (Long Beach, CA) in September 2013.

    Interview

    I applied to the position through the company's website and was contacted within 5 days to schedule an interview. I was able to choose the date and time that fit my schedule and emailed HR to inform them what I chose. I received a confirmation email the following day. Upon my arrival, I was escorted into an empty office to wait for the interview to begin. I was a little surprised to see the office disorganized, papers were all over the desk, chairs were in the middle of the room and the rest of the office was extremely quiet. When the two interviewers entered I learned that the Manager would not be joining us and he was "out on a call". He then was called on his cell phone and listened in on the interview on speaker phone. While the interview was conducted, his call either dropped or he hung up, he never called back and he never said good-bye. The interview took exactly 30 minutes. The interviewers never said anything positive about the company, only pointed out how much work there is to do, and how little training there is. They also asked two times what the lowest dollar amount was that I was willing to work for. They did not have the answers to the questions I asked regarding annual raises.

    Interview Questions

    • The questions were very general and easy to answer. They gave a scenario, what would you do if you had 3 interpreters call in sick, and only 10 were scheduled for all the work that day and 4 new cases came up that were very important and had to be done that day and the air conditioner went out?   1 Answer

Purple Communications Awards & Accolades

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Additional Info

Unlock Profile
Website www.purple.us
Headquarters Rocklin, CA
Size 1000 to 5000 Employees
Founded 1999
Type Company - Private
Industry Telecommunications
Revenue $50 to $100 million (USD) per year

Purple is dedicated to developing fast, easy and life-changing communications for deaf and hard-of-hearing individuals and businesses using a variety of different platforms. Purple is a leading provider of on-site interpreting services, video relay services (VRS) and video remote interpreting (VRI). Purple has built an excellent reputation for developing products and services ... More

Mission: Mission To deliver highest quality and most innovative communication services to meet the unique needs of each Deaf and Hard of Hearing individual! Vision We are the communications provider of choice for the communities we serve!

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