Quest Diagnostics (UK)

Quest Diagnostics (UK) Reviews

1 Review
1 Review

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Quest Diagnostics (UK) President & CEO Stephen H. Rusckowski
Stephen H. Rusckowski
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    A friendly, collaborative place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Hounslow, England (UK)
    Current Employee - Anonymous Employee in Hounslow, England (UK)

    I have been working at Quest Diagnostics (UK)


    The best reasons for woking at Quest Diagnostics UK is the people. There is a friendly, collaborative atmosphere. The people are genuinely nice.

    There's also a big focus on development and training, with an in-house training programme on a variety of topics, like time management, supervisory skills and stuff like that.

    I'd say that Quest Diagnostics has big company benefits (it's a very large US organisation of about 40,000 employees, even though it's not well-known in the UK), with small company atmosphere - you're not just a number.

    The company benefits are excellent and include a bonus scheme which everyone gets - it's nice to be rewarded for all the hardwork you put in.


    The downsides of working at Quest Diagostics is that there is tight cost control (I would guess the management would say that's a good thing!) and the time it takes to get approval for things. Quite a lot of decisions get referred up to senior management in the U.S. and it seems to take forever to make a decision.

    There's a lot of documentation that needs to be done to meet the requirements of our clients (pharma companies), which can also be really frustrating and time consuming.

    The Heston site isn't great for transport either - there's just one bus route running past.

    Advice to ManagementAdvice

    Give more decision making powers lower down the organisation - don't make all the decisions have to be referred up to senior management in the U.S. You could still ensure that UK managers took decisions that were in the interests of the business by making sure they knew what the business unit's targets were and what they personally were responsible for delivering and rewarding/recognising them for meeting those expectations.

    No opinion of CEO

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Additional Info

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Headquarters London, United Kingdom
Size 150 to 499 Employees
Founded Unknown
Type Subsidiary or Business Segment
Industry Health Care
Revenue Unknown / Non-Applicable per year

What is your quest? For Quest Diagnostics Limited, it is to help its parent company, Quest Diagnostics, perform millions of medical diagnostic tests. From blood work and tissue samples to smears and stains, the company processes tests around the clock. The firm serves doctors and hospitals affiliated with the UK National Health Service as well as private practices and hospitals, other testing labs, and government agencies. Quest Diagnostics Limited operates four laboratories including one inside West Middlesex University Hospital. Obscure tests that its UK labs cannot... More

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