Recent Updates
  • Quicken Loans update
    21 days ago

    Quicken Loans was voted one of the top 5 best Careers website by LinkUp! To learn more - click on the link http://glassdoor.com/slink.htm?key=vIKB8

  • Quicken Loans update
    30+ days ago

    Quicken Loans is the #1 place to work in IT (Technology) http://glassdoor.com/slink.htm?key=vIWrF

    The No. 1 large place to work in IT: Quicken Loans

    Ask Bobby Martin what he likes best about working for Quicken Loans when he's front and center at a Detroit Red Wings hockey game, and he'd be hard-pressed not to name the scores of free tickets available to any employee.

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Quicken Loans – Why Work For Us?

Do you want to work for a company that's built on Opportunity and Innovation - Where you can make an impact every day?

We have nearly 12,000 passionate team members and growing. Are you up for the challenge?

There’s a reason we’re in the top-30 of FORTUNE Magazine’s 100 Best Companies to Work For in America, and have been there for 12 consecutive years. We were also ranked as the #1 place to work in IT by Computerworld magazine’s “100 Best Places to Work in Technology” for 2014.
The reason Quicken Loans is such incredible places to work? That’s easy: Our culture, Our People and Our Technology drive our business.

Greatness is our mission, and we believe in it. And we believe that greatness can only be achieved in an extraordinary environment.

People who work here have the opportunity to make an impact everyday and accomplish incredible things. Not only do we help thousands with their home loans every day, We also have a tremendous impact on our industry, and we are very active in our communities.

We’re the fastest growing mortgage lender in the country for a reason. The lifeblood of our company, the center of our universe, are our Mortgage Loan Officers, AKA: Mortgage Bankers. Knowledgeable mortgage experts who provide un-parallel client service, our Mortgage Bankers are the most influential part of the client of experience, and one of the many reasons Quicken Loans clients rave about us.
 
If you’re interested in being part of an elite team and being truly proud of what you do, a career as a Mortgage Banker at Quicken Loans is the right match for you. Our Mortgage Bankers make an impact on our clients’ lives every day and help them make strong financial decisions to achieve their personal and financial goals. Our Mortgage Bankers speak to clients who are already looking to purchase or refinance their homes – no cold calls!

Our Mortgage Bankers/Loan Officers are…
Sales-oriented
Ability to thrive in an independent work environment
Forward thinking
Competitive
Empathetic
Adaptable
Coachable
Self-starter and self-motivated
Believes their personal efforts should be rewarded
Always challenging themselves to grow, learn, and advance throughout their career

Everything starts with our technology team members – our processes, the technology tools used by our banking and operations teams, and our amazing client service. Since a majority of our systems are created in-house, our technology team is the driving force behind our rise to the second largest mortgage lender in the country.

As a technology company that is amazing at writing mortgages, innovation is key in staying ahead. Therefore, we refuse to allow bureaucracy to rear its ugly head in any shape or form. In turn, we have created an atmosphere where participation and innovation are not only welcome, but encouraged and expected. We want our people to identify areas for improvement and act on them to make an impact. This empowers our team members to know that they are responsible for driving the company’s success.

IT Team Member Perks:

Bullet Time - is a weekly four-hour period in which technology team members can work on any personal project or idea they want, even those not related to the Quicken Loans business. 385 new projects were worked on, and Bullet Time continues to churn out innovations that significantly help team members and the business itself, including a conference room camera that gives those on a conference call a 360-degree view of the room in high definition.

Hackathon - In 2014, Quicken Loans held its first hackathon, where small, agile groups of IT team members were invited to create “the next big thing” in a 24-hour time period. More than 100 team members participated, which was live-streamed to all IT team members. Affectionately called “Hack-o-ween,” with a Mad Scientist Lab theme, the event featured Halloween-themed food, horror movies throughout the night and video games.

Pitch Day – In 2014, Quicken Loans launched Pitch Day, a company-wide initiative to find incredible concepts that will elevate our business. Out of the 200 team members who submitted ideas, eight (four of which were technology team members) were selected to present in front of 300 team members while the rest of the company watched on a live broadcast. Ideas included a digital security badge, a persona-driven task management app and a Detroit art festival, among others. The winner received a trip to Cancun with their significant other while the runners-up each received $500 gift cards


Quicken Loans was recently ranked #4 "Best Company for Internships" by Glassdoor. It’s no surprise why. Our interns gain hands-on experience in a unique environment. Are you interested in an internship that is Engineered To Amaze?”

You’ll do much more than make coffee and push paper. The idea is to learn about the industry and career you want. Interns at Quicken Loans and our Family of Companies gain priceless, hands-on experience across a variety of fields. Dynamic team members interact in a high-energy, super fast-paced environment to impact the business on a daily basis.

If you want to have an incredible experience, make new friends, and be a part of something bigger than a run-of-the-mill job, join our team and start down an AMAZING career path! Did we mention that all our internships are PAID positions? Not too shabby!

Internship experience –
The internship experience with Quicken Loans provides skills and knowledge that cannot be learned in a classroom setting. The real world experience, intern-only events and volunteer opportunities create a work balance that is enjoyable for young professionals.  Our Interns are involved from day one in real business issues, project management, operations and innovative problem solving. Interns work side by side with our full-time team members and with the help of their team and mentor, we enable them get real business experience and to exceed their own expectations. 
 
Mentor experience –
Each intern is provided with a mentor to guide them through their intern experience. The Interns are provided real-time coaching and encouragement by their mentor, plus their mentor will oversee their daily growth, learning and make sure they have a good understanding of the business. They want to see you succeed in everything that you do and they are the first one to share your success with you.


Internship Events –
During the duration of the internship, there are many optional events available for interns to participate. These events range from a bus tour & scavenger hunts of Detroit, Tigers Games, Tour of Ford Field, River walk Carnival, Ice Skating in the Winter, and Volunteering within the community of Detroit.

As our way of supporting military service members and veterans, we’ve created the Quicken Loans Veteran Hiring Program. This covers everything from our veteran recruiting efforts to our award-winning client service, education and VA loan program.

What Is the Quicken Loans Veteran Hiring Program?
The Veteran Hiring Program provides all the resources you need to transition into a career with Quicken Loans. Regardless of your position on our team, whether you’re educating families on their mortgage options or amazing others with your technology skills, we set you up for success.

Our Mission
Our mission is to create career opportunities for veterans, service members and their families. The talent and discipline you can bring to Quicken Loans is what makes every facet of our company Engineered to Amaze.

Helping Veterans Thrive at Quicken Loans
We know the value our hundreds of veteran team members bring to the Quicken Loans family. That’s why we work hard to provide an environment that helps you reach your full potential. Whether you know exactly what type of role you want to fill, or you’d prefer to see what best suits your skills and experience through our Tour of Duty program, we want you to love working at Quicken Loans.
Dedicated military recruiters understand how your military background sets you up for success.

Peer mentors work closely with other veterans to help ease the transition from service life into our fun and unique culture. Our work and play environment means you can play ping-pong or foosball and enjoy treadmill workstations, video games, scooters and more. At Quicken Loans, you can

  • Transition into a career. We invest in your personal and professional growth through our Tour of Duty program, mentorship programs, outreach and volunteer opportunities, and continuing education.
  • Help fellow veterans. Quicken Loans works with several veteran service organizations, from Wounded Warriors to Paralyzed Veterans of America, to provide support to your fellow service members.
  • Enjoy great perks. Enjoy continuous training, fun trips, paid time off to volunteer and one of the most highly competitive benefits packages available. We provide the best to our team members – because they’re the best.

Quicken Loans Reviews

3.6
Rating Trends
Recommend to a friend
Approve of CEO
Quicken Loans CEO Bill Emerson
Bill Emerson
355 Ratings
  • Featured Review

    Helpful (12)

    Excellent place for a great career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Various Marketing Positions in Detroit, MI
    Former Employee - Various Marketing Positions in Detroit, MI

    I worked at Quicken Loans full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I worked at Quicken Loans for more than nine years and it was a tremendous experience. It is a great place for a person with creativity and passion. I was able to pursue my ideas and see them grow into marketing channels. This is encouraged by leadership and I can honestly say that anyone with a great idea and passion to see it through will do well at Quicken Loans. I never experienced the complaints of a work life balance that others have mentioned here. In the nine years I worked there, all on the Marketing team, that was never the case for me. My experience was, with very few exceptions, one of people who cared deeply about me and my fellow teammates at QL. In my second year of employment, I was severely injured in a freak accident and was literally couch-ridden for two months as I recovered. My leader went out of his way to make sure I didn't lose pay and allowed me to work from home until I could return to the office. Interestingly enough, it was during this time working from home when I was able to focus on and launch our Yahoo! Answers program, which became the seed of the current Social Media team (today the best social media team in financial services in the U.S.). Over the years I was able to build a team, watch several people I hired grow and build careers, and help launch several other marketing channels including my two favorites - blogging and podcasting. Although I left for a career opportunity in a completely different business, I highly recommend Quicken Loans for anyone that wants to learn a tremendous amount and work with great people. Additionally, as a person who grew up in Detroit, I have to say that the work that Quicken Loans (and Family of Companies) has done to rebuild downtown Detroit is incredible. Finally, I have absolutely no doubt that Quicken Loans will one day be the largest mortgage company in America. That is guaranteed. They have the goods and it will take them to the top.

    Cons

    This isn't really a con, just some friendly advice. If you aren't passionate and energetic, you probably will not enjoy the environment at Quicken Loans.


Quicken Loans Interviews

Interview Experience

Interview Experience

57%
23%
18%

Getting an Interview

Getting an Interview

57%
16%
12%

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

Easy
  1. Helpful (1)  

    Vice President Interview

    Anonymous Employee
    No Offer
    Negative Experience
    Average Interview

    Interview

    Strange screening process where you apply for a specific job, they then play phone tag with you (not willing to work via email to schedule the phone chat). When you do get on the phone with them, they make it sound like they're considering you for any role in the organization, rather than the one you are applying for. In my case I was inquiring about a fairly senior role, so I made sure to communicate that I wasn't applying for anything less senior. Then there's a Q and A about your job history and why you left each position - which I get why recruiters ask, but especially in tech it's getting more and more the norm that people move on every 2-4 years. I was told that people typically work 60 hour weeks and that I would get a call back if I was a fit for any of their openings. The call ended without ever discussing the position I actually applied for. Very odd. I heard a couple of days later they were moving on to other candidates - which was fine as I'd already moved on as well.

    Interview Questions

    • Why did you leave your last job (s)? Are you willing to work 60+ hour weeks? Have you ever been fired or involuntarily terminated?   Answer Question

Quicken Loans Awards & Accolades

Something missing? Add an award
#5 Best Company to Work for in America , Fortune Magazine, 2014
Best Places to work in IT (#1) , ComputerWorld, 2014
Highest Rated Company for Internships (Ranked #4) , Glassdoor, 2015
Highest in Customer Satisfaction for Primary Mortgage Origination , J.D. Power, 2014
Highest in Customer Satisfaction for Primary Mortgage Origination , J.D. Power, 2013
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Additional Info

Website www.quickenloans.com
Headquarters Detroit, MI
Size 5000+ Employees
Founded 1985
Type Company - Private
Industry Finance
Revenue $10+ billion (USD) per year

Detroit-based Quicken Loans Inc. is the nation’s number one online and the second largest retail home mortgage lender. Why? Our culture propels everything we do. We’re driven. We’re creative. And with technology that puts the entire mortgage process at our clients’ fingertips, we make mortgages simple. From Banking to Marketing and everything between, we work hard to amaze ... More

Mission: At Quicken Loans, we’re on a never-ending quest to find a better way for everything we do, everything we touch and everything we see. We don’t settle for less because it’s not in our DNA to accept anything less than amazing. It’s a key priority – an obsession. That’s why we created our ever-expanding set of ISMs, which are our foundation and the philosophy we live by. They’re who we are, more than what we do. Learn more about us at QuickenLoans.com.

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