Quicken Loans


Quicken Loans Reviews

484 Reviews
484 Reviews
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Quicken Loans CEO Bill Emerson
Bill Emerson
369 Ratings

    Escrow Account Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Escrow Account Analyst in Detroit, MI
    Current Employee - Escrow Account Analyst in Detroit, MI

    I have been working at Quicken Loans full-time (more than 3 years)


    I like working here. The benefits are great and it pays well enough for the level of work I am expected to know and do. No production bonus, but they do have a yearly merit bonus. Fun environment to be in. The Escrow Account Administration team just won the JD Power award for being the best escrow account management team in the loan servicing industry. Pretty standard working hours, 9-6. No weekends. Everyone on the 70+ person Escrow Team seems to know everyone. There is a moderately highly turn over rate on this team, but not because it is a bad team to work on. The turn over rate is because people generally use this team as a launching point into other more 'prestigious' and higher paying jobs at QL because it is easy to get noticed one this team. It has a lot of visibility to other teams. So in conclusion, I would not want to stay on this team for several years, but its a great place to meet some good people and get noticed.

    Plus, if you ever want to own a house and have an escrow account, being on this team will provide a lot of knowledge on how the process works.


    Not too much to say here. Everyone wishes they got paid more. Everyone wishes they had a cooler sounding job title. Everyone wishes they had things other people had. And everyone wishes they had those things yesterday. My advice to that? Keep quiet, work hard, learn as much as you can about your job, and it will happen. This team is a great place to do all of that.

    Advice to ManagementAdvice

    This part does not matter, it makes no difference. Work hard and good things will happen.

    Positive Outlook
    Approves of CEO

Quicken Loans Interviews

Updated Dec 17, 2014
Updated Dec 17, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty



  1. 1 person found this helpful  

    Mortgage Banker Interview

    Anonymous Interview Candidate in Scottsdale, AZ
    Anonymous Interview Candidate in Scottsdale, AZ
    Application Details

    I applied through an employee referral. The process took 3 weeksinterviewed at Quicken Loans.

    Interview Details

    Referred by a friend. Recruiter called me the next day to set up a basic phone interview. Phone interview ended with having to consent to get a credit check. Received a called the same day after the credit check to schedule first in person interview.

    First interview was with the recruiter. Basic interview questions... Strengths, weaknesses, working in teams, etc.

    Called back next day to schedule second interview with area VP. Second interview consisted of shadowing people in various stages of the mortgage banker position and an interview with the VP of the area. Questions were geared towards the type of person I was. Again strengths, weaknesses, how I could benefit from the company, etc.

    Interview Questions
    • What would change about my life if I tripled what I made?   Answer Question
    Negotiation Details
    No negotiations.
    Accepted Offer
    Positive Experience
    Average Interview

Quicken Loans Awards & Accolades

Something missing? Add an award
Highest in Customer Satisfaction for Primary Mortgage Origination, J.D. Power, 2014
Highest in Customer Satisfaction for Primary Mortgage Origination, J.D. Power, 2013
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Additional Info

Website www.quickenloans.com
Headquarters Detroit, MI
Size 5000+ Employees
Founded 1985
Type Company - Private
Industry Finance
Revenue $2 to $5 billion (USD) per year

Detroit-based Quicken Loans Inc. is the nation’s second largest retail home mortgage lender. Quicken Loans generates loan production from web centers located in Detroit, Cleveland and Scottsdale, Arizona and San Diego. Quicken Loans ranked “Highest in Customer Satisfaction for Primary Mortgage Origination” in the United States by J.D. Power for the past five consecutive years, 2010 – 2014.

Quicken Loans was named among the top-30 companies on FORTUNE magazine’s annual “100 Best Companies to Work For” list for the last 11 consecutive years, ranking #5 in 2014. It has... More

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