R+L Carriers Reviews

3.0
Rating Trends
Recommend to a friend
Approve of CEO
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Ralph Larry Roberts, Sr
67 Ratings
  • Customer Service Rep.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Little Rock, AR
    Current Employee - Customer Service Representative in Little Rock, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at R+L Carriers full-time (Less than a year)

    Pros

    They are very goal oriented and they love the customer. Being a CSR is one of the most challenging jobs I've had. I was active duty Army for 8 yrs. and have spent over 2 yrs in Iraq. My whole terminal is full of vets and I feel right at home. You just want to take care of people and enjoy the pride that comes with that. It sucks to give bad news to customers sometimes, but when you go out of your way to come through and it woks...there aren't words to describe it.

    Cons

    You start at the bottom and it is very fast paced. If you have bad leadership then you have to improvise. They are very reluctant to listen to criticism as well as get rid of bad leadership. Just hope you land in good terminal. It makes all the difference.

    Advice to Management

    Don't be scared to get rid of bad leadership. Even the most novice employees accept and adhere to natural leaders. Silver Bullets such as the CSR Silver Bullet are the very best of the company. I've never learned so much.


R+L Carriers Interviews

Interview Experience

Interview Experience

68%
18%
13%

Getting an Interview

Getting an Interview

34%
26%
26%
3
3
3

Interview Difficulty

2.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Software Engineer Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at R+L Carriers.

    Interview

    3 interview rounds. Not so hard questions. Primary focus is understanding candidates work ethic and learning capabilities. The interviewers were were friendly and understanding. The whole process went smooth. Room for negotiation, don't forget to negotiate your vacation time.

    Interview Questions

R+L Carriers Awards & Accolades

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Additional Info

Unlock Profile
Website www.rlcarriers.com
Headquarters Wilmington, OH
Size 5000+ Employees
Founded 1965
Type Company - Private
Industry Transportation & Logistics
Revenue Unknown / Non-Applicable

R+L Carriers provides freight transportation and logistics services throughout the US, primarily operating as a less-than-truckload (LTL) carrier. (LTL carriers combine freight from multiple carriers into a single truckload.) Its R+L Global segment arranges for international freight to be shipped by air and sea. With more than 150 service centers, R+L Carriers offers service ... More

Mission: R+L Carriers is a global transportation company designed to provide superior service at competitive pricing through efficient operations and innovative thinking to the ultimate benefit of our customers and shareholders. Customer satisfaction is mandatory to ensure future success.

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