RM Education

  www.rm.com
  www.rm.com

RM Education Photos

RM Real Centre

+ Add Photo

RM Education Reviews

34 Reviews
2.5
34 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
David Brooks
3 Ratings
  1.  

    RM give their employees a great level of development, training and cross sector experience, but tend to fail customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Account Manager in Leicester, England (UK)
    Current Employee - Field Account Manager in Leicester, England (UK)

    I have been working at RM Education full-time (more than an year)

    Pros

    The work life balance at RM is generally very good, and the management are keen to ensure sufficient staffing and policies are in place to ensure workloads are reasonable.
    The training for graduates at RM is exceptional, and they invest heavily in the programme to continue your professional development.
    Rm pay very well to entry level graduates, and will instantly treat you with respect, and a huge level of responsibility from the word go.

    Cons

    Internally RM staff are almost so self absorbed into the company that they are unaware of the real situation in the market - the company has consistently delivered bad service to schools and has built a terrible reputation over the years, yet there seems to be minimal effort on behalf of the product and internal staff to rectify this problem.
    The office culture is very cliquey, and you have to be a certain type of person to fit in well at RM, generally soft, willing to do anything they say, and also adept at believing the companies own hype despite the market trends and sliding profits suggesting otherwise.

    Advice to ManagementAdvice

    Upper management need to completely overhaul how the company works and they need to make staff aware of the urgency of the weak situation they are in. They need to make everyone know that competitors are faster, more agile, deliver better service, and better value than they do.

    Recommends
    Negative Outlook
    Approves of CEO

RM Education Interviews

Updated Oct 2, 2014
Updated Oct 2, 2014

Interview Experience

Interview Experience

62%
12%
25%

Getting an Interview

Getting an Interview

71%
20%
8%

Interview Difficulty

3.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Manager Interview

    Anonymous Employee in Milton, Oxfordshire, South East England, England (UK)
    Anonymous Employee in Milton, Oxfordshire, South East England, England (UK)
    Application Details

    I applied online. The process took 6 weeksinterviewed at RM Education in September 2014.

    Interview Details

    First part of the process was quite quick. Within 7 days of applying I had a telephone interview with HR. Quite an easy process, going through my CV and previous positions with a few competency based questions - i.e. give me an example when.... The telephone interview was quite scripted and providing you know your CV inside & out and have researched the company and how your experience relates to the job description then you shouldn't have any issues.

    A couple of days later I was invited to complete the 2nd stage of the interview - This consisted of 2 online tests, numerical and verbal reasoning. These were actually quite difficult but you are given plenty of opportunity to take practice tests prior to the actual one. I would advise that you practice, practice and finally practice some more..... The verbal reasoning one can throw you off track - the question consists of a paragraph of text followed by several multiple choice answers based on the content of the text. You must remember to base your answer purely on the content of the text rather than any prior knowledge of the subject that you have- sometimes it feels like you are choosing the wrong answer based on knowledge/experience but the answer is correct based on the text.

    About a week passed, then I was invited to an in person interview (apparently if you do not pass the online tests you don't get an interview). Unfortunately I then had to wait nearly 2 weeks for my actual interview.

    The face to face interview was split into 2 parts. Upon arrival I was given a piece of paper with some basic information relating to the dept, some facts and figures and then several questions relating to the position I had applied for. I was then given 30 minutes to come up with a presentation that I had to then give to the line manager and a member of HR. There isn't really any prior preparation that you can do for this as you have no idea what the subject will be. I found this part of the interview relatively easy.

    Once you have given your presentation you can expect 15-20 mins of questions relating to your content.

    The second part of the interview moves into a somewhat archaic competency based interview lasting around 60 minutes when the line manager and HR take it in turns to work through their preset list of questions - make sure you research competency based interview questions and have a few examples of each to hand.

    Questions will be along the lines of 'Give me an example when...' , 'Tell me about a time when...' , 'Describe a time when....'

    Luckily, these types of interviews are quite easy to prepare for - just make sure your examples cover the following:

    Situation - Explain the background of the situation
    Task - What did you have to achieve
    Action - What did you do to resolve the situation (remember to say 'I' rather than 'We')
    Result - What was the outcome and what did you learn from it

    I believe that using this scripted technique rather than a more informal open discussion means that RM is probably turning away some good talent.

    Interview Questions
    • None of the questions were particularity difficult or unexpected - just research competency based interviews and the traditional interview questions.   Answer Question
    No Offer
    Neutral Experience
    Average Interview

RM Education Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add an award

Additional Info

Unlock Profile
Website www.rm.com
Headquarters Abingdon, United Kingdom
Size 1000 to 5000 Employees
Founded Unknown
Type Company - Public (RM)
Industry Information Technology
Revenue $500 million to $1 billion (USD) per year

The RM Group likes the view from the head of the class. The company is one of the largest providers of IT products and services to the UK education market. A key player in the National Grid for Learning, an initiative to connect all UK schools to the Internet, RM offers an IT inventory that includes Internet connectivity services (RM Smart Solutions), Internet content (The Easiteach Family, Living Library), computer systems (RM Window Box), and software for both teaching and administration. Primary and secondary schools are RM's largest market, although the company also... More

Work at RM Education? Share Your Experiences

RM Education

 
Click to Rate
or