Rackspace – Why Work For Us?

Rackspace Hosting is the world’s leading specialist in hosting and cloud computing. The San Antonio-based company provides Fanatical Support® to its customers, across a portfolio of IT services, including Managed Hosting and Cloud Computing. Rackspace is also the founder of OpenStack™, an open source cloud platform with broad industry support, designed to offer cloud consumers greater choice. For more information, visit www.rackspace.com.

Headquartered in San Antonio, Texas, we manage more than 59,000 servers from our various centers in Europe, Asia and North America. However, for our employees – we like to call them Rackers – the organization is much more than a product offering – it’s a culture.

Learn about the Rackspace culture at www.rackertalent.com/culture

It’s difficult to define what makes someone a Racker.  In fact, with such a wide variety of personalities and interests, we won’t even try to boil it down to a concrete description.

However, there a couple of similarities that all Rackers share.

Rackers are crazy about service!  For our customers, our shareholders and fellow Rackers, we dedicate ourselves to going above and beyond.  It’s a commitment we fondly refer to as Fanatical Support®.

The second trait that Rackers share is a passion for our Core Values.  They are, in essence, what makes a Racker a Racker.  Are you a “Racker to the Core”?

Learn about the Rackspace culture at www.rackertalent.com/culture

Fanatical Support® in all we do.

Results first, substance over flash.

Committed to Greatness

Full Disclosure and Transparency

Passion for our Work

Treat fellow Rackers like Friends and Family

 

Learn about the Rackspace culture at www.rackertalent.com/culture

Employees give a lot to Rackspace® and our customers.  The company likes to return the favor.

In addition to the refreshing experience of working with people who have a true passion for the future of our organization and the success of our customers, we know that benefits are important.

Below you will find a list of employee benefits that Rackers enjoy.  We are continuously assessing our benefits by talking to and surveying Rackers.  Ultimately, our goal is to provide benefits that are relevant and in demand by the people who make Rackspace unique and special.

  • Choice of 4 Medical Plans
  • Dental and Vision Plans
  • Life Insurance
  • 401K
  • Paid Vacation and Holidays
  • Flexible Hours
  • Profit Sharing
  • Rackspace University for Continuing Education and Training Classes
  • Free On-site Fitness Facility
  • Strengths-Based Culture and Employee Development
  • Supportive Work Environment

Moving to join Rackspace®?  We know the process can be stressful, very time consuming and full of unexpected surprises.

To help make that a seamless process for you, we’ve partnered with an amazing vendor to help every step of the way!

Relocation Synergy Group

Our partnership with RSG allows us to offer eligible candidates with a variety of relocation support options.

Some of these options include:

  • Relocation Counselor to guide you through the transition
  • Home Marketing Assistance
  • Household Goods Move Management
  • Area Orientation – so you can get to know your new surroundings faster!
  • Mortgage Assistance Program
  • Home/Apartment Finding Assistance
  • Interim Housing

If the position you are applying for includes relocation, be sure to inquire and learn more about how Relocation Synergy Group can assist you!

It’s not always easy to answer the question, “What is Rackspace?”  You see, Rackspace is much more than a company with a product or service – Rackspace feels more like a mission.

As Rackers, we embrace this mission and it’s obvious when you get to know our teams and why we do what we do.

Learn about the Rackspace culture at www.rackertalent.com/culture

Rackspace Reviews

487 Reviews
3.6
487 Reviews
Rating Trends

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Approve of CEO
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Graham Weston
72 Ratings
  1. 2 people found this helpful  

    The new Rackspace (not what it use to be but better than most)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager in San Antonio, TX
    Current Employee - Product Manager in San Antonio, TX

    I have been working at Rackspace full-time (more than 8 years)

    Pros

    Rackers and Core Values. Friends and Family - it's really a thing.
    Work-Life Balance for most.
    Leading-edge technology that's really does make the Internet work!

    Cons

    Political agendas and the "Strategy Boys" - stay true to the mission of providing Fanatical Support.
    The Transparency Core Value is great but be prepared to see (or get caught in) the political battles first hand.

    Advice to ManagementAdvice

    Rackers know that Fanatical Support is the essence of what makes us great. Stay on this mission.
    There are way too many cooks in the kitchen and quite frankly their battles are exhausting. Taylor needs to clean house and get rid of some of the "Strategy Boys".

    Recommends
    Positive Outlook
    No opinion of CEO

Rackspace Interviews

Updated Oct 13, 2014
Updated Oct 13, 2014

Interview Experience

Interview Experience

62%
16%
20%

Getting an Interview

Getting an Interview

50%
19%
16%

Interview Difficulty

3.4
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Application Details

    I applied through a recruiter – interviewed at Rackspace in October 2014.

    Interview Details

    Initial phone screen by Account Manager went well. Per AC, I have all the qualifications and a phone interview has been scheduled with Rackspace. They went on to say that they were not for sure exactly what this position would be responsible for. I asked why have Project Managers left before and who wouldn't be a good fit.

    No Offer
    Neutral Experience

Rackspace Awards & Accolades

Something missing? Add an award
100 Best Companies to Work For, Fortune, 2014
Employees' Choice -50 Best Places to work, Glassdoor, 2013
Magic Quadrant Leader Recognition for Managed Hosting, North America, Gartner, 2013
Best companies to work for, Fortune, 2011
Best Companies to Work for in Texas (Large), Best Companies Group, 2010
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Additional Info

Website www.rackspace.com
Headquarters San Antonio, TX
Size 5000+ Employees
Founded 1998
Type Company - Public (RAX)
Industry Information Technology
Revenue $1 to $2 billion (USD) per year

Fanatical Support® has made Rackspace the #1 managed cloud company. They deliver enterprise-class managed cloud infrastructures to businesses of all sizes and kinds around the world. Founded in 1998, they now host hundreds of thousands of customers worldwide. Rackspace combines public cloud, private cloud, and dedicated bare metal computing to provide the perfect infrastructure for each customer’s specific needs. And, the Rackspace Hybrid Cloud is powered by OpenStack® and backed by Fanatical Support. With nine data centers around the globe from the United States to London... More

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