Railinc is a progressive, team-based organization whose work is critical to the ongoing operations, growth and success of the freight railroad industry.
We rely on the data expertise and technology expertise of our employees for growth and continuous innovation. We're growing at a steady pace, creating real value that serves the interests our our customers and our national economy. We believe that employee well-being and a flexible environment facilitates enthusiastic and communicative teamwork. That's why we've been named among the Triangle's "Healthiest Employers" and "Best Places to Work" by the Triangle Business Journal.
Railinc faces difficult technological challenges every day in helping the railroads to keep freight trains moving. We are always looking for talented people who want to meet these challenges and contribute to the success of this iconic American industry.
Railinc is an Equal Opportunity/Affirmative Action Employer m/f/d/v.
Railinc is a nimble, product-driven organization that leads across industries in the Agile development methodology. The Railinc culture is built on the agile approach - get closer to customers and produce better solutions, faster. Agile facilitates building out technology models quickly and prevents investing too much time or too many resources in places that deliver the least value.
Railinc employees work in self-managed teams that base their daily innovations on interactions with business representatives and end-users. Two-week development schedules give customers early and ample opportunity to revise product features based on business needs. Early customer feedback builds confidence in the process and enables them to get the high-quality products they need in less time than they thought possible. Teams learn within a few weeks whether or not models will work.
The net result: satisfied customers, fulfilled project teams, better product solutions and a better functioning rail industry.
Collaboration is the bedrock of Agile project development and the way Railinc conducts business. Project teams work closely with freight rail industry partners, committees, colleagues and vendors so that our customers receive products and services that show an appreciation for their demonstrated needs.
Railinc works closely with industry committees through its parent company, the American Association of Railroads (AAR). Industry committees are critical to the ongoing success of the rail industry. Railinc facilitates and supports technology-related committees to identify and develop new technology projects, improve existing applications and solve critical technology issues. These joint work efforts ensure that a common goal is achieved: keeping freight trains moving safely and efficiently across North America.
The Agile approach mandates high levels of collaboration within project teams and often across departments. Team work with customers on committees and through regular input sessions and testing. Daily stand-up meetings occur on every floor. Whiteboard sessions, knowledge sharing and concept discussions take place across the company and departments, capturing and sharing critical product and industry knowledge. Other information is captured and shared through the wiki, intranet and other collaboration tools.
At Railinc, collaboration keeps our culture on-track and moving forward.
For a company serving the needs of a heavy, tactile and well-established industry, innovation might seem counterintuitive. But that’s exactly what Railinc focuses on each and every day. Here innovation is creative problem solving, leading to break-throughs and an efficient rail network.
Railinc rewards fresh thinking. Employees are encouraged and paid to try new things and break down old barriers. The company's annual Innovation Challenge encourages dynamic, cross-organizational teams to collaborate and develop new product ideas, internal technologies and communication tools that add value to the company, its customers and its culture. The ideas get brought back into the company and implemented whenever and wherever applicable.
Railnc's progressive approach to solving problems adds value and helps our customers achieve their business goals. Employees are challenged to work within business constraints to make new products and improve existing products. Sometimes it's just a tweak; other times it means ruthlessly refining an application.
Our People Make Good Things Happen.
Railinc is committed to making our community a strong and vibrant place to live and work. During work hours, Railinc people contribute time and money to important organizations that serve the Triangle, such as the Food Bank of Central and Eastern North Carolina, Habitat for Humanity of Wake County and the American Red Cross. Employees also conduct food drives, organize fundraisers and donate blood. All because Railinc believes in building community by giving back to the community that makes it strong.
Our Colleagues Care About Each Other.
Railinc features a family-oriented environment. From flexible work schedules to a generous telecommuting policy, employees have family and personal commitments beyond work. Employees bring their children (and their neighbor's children) to work once a year to show them the important and interesting work their parents do. We also host family social events during work hours, including family trick-or-treating during Halloween. Co-workers cheer and support each other in local races, play weekly volleyball and fall softball, and engage in spirited debate during basketball tourney time.
Great Benefits Make the Best Places to Work
Great benefits make Railinc one of the best places to work in the Triangle. We are proud to offer our employees a competitive and comprehensive benefits program. Regular, full-time employees are eligible for most employee benefits beginning their first day of employment.
Railinc's program includes the following benefits, which are aimed at helping you and your family maintain a healthy lifestyle, achieve work/life balance, manage your finances, plan for retirement and live a less stressful life.
Annual Review and Bonus - All regular, full-time, active employees of Railinc are eligible for the bonus program. This goal-sharing program focuses on the performance of Railinc as a whole.
Health and Wellness
Railinc provides the following services to support your health and well-being and to help you manage your personal and family responsibilities.
Employee Assistance Program - Employees and their dependents can receive short-term counseling from an outside counselor through Railinc’s Employee Assistance Program. The program is free, confidential and voluntary.
On-Site Workout Facility - Employees enjoy the convenience of the company’s on-site workout facility. Amenities includes cardio and weight machines, free weights and full locker rooms. Many employees use the running/walking trails on Cary’s beautiful greenways, which connect to the Railinc parking lot and go all around Lake Crabtree.
Recreational Activities - Railinc employees participate in a diverse offering of recreational activities, from athletics groups like our running/walking, yoga, soccer and basketball clubs, to company picnics, potlucks, concerts and sporting events.
Flexible Work Arrangements - For eligible employees, Railinc offers a generous telecommuting policy to support work/life balance.
Travel Resources and Immunizations
Ergonomic Work Stations - From ergonomically designed chairs and desks, footrests, and keyboard and laptop trays, Railinc provides its employees with the tools needed for a safe, comfortable, healthy and productive work environment.
Medical Coverage - Railinc offers employees superior and affordable options for medical coverage. Employees can choose between two plans. The Premium plan provides exceptional coverage with a large network of physicians. The Standard plan also has great coverage with minimal premiums for employees and their dependents.
Dental Coverage - Employees can choose any dentist they prefer, and Railinc covers 100 percent of premiums for employees and their dependents.
Vision Coverage - Vision coverage is provided at no charge to employees. Employees and their dependents are eligible for eye exams and credit toward lenses or contacts once a year. Frames are provided every two years.
401(k) Retirement Program - Railinc offers employees a variety of 401(k) investment plans. Employees are eligible to participate in Railinc’s 401(k) Plan on the first day of the month following 30 days of employment. Railinc matches 50 percent of pre-tax contributions up to 6 percent of salary. The employer match begins after one year of service and is fully vested immediately. Contributions are always 100 percent vested.
Holidays - Railinc observes the following 12 paid holidays:
- New Year’s Day
- Martin Luther King Jr. Day
- Presidents’ Day
- Good Friday
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Eve
- Christmas Day
- New Year’s Eve
Vacation - Railinc offers a generous vacation policy. Employees enjoy three weeks of paid vacation per year in the first through ninth years of employment (pro-rated in the first year). After ten years, vacation days increase to four weeks per year.
Sick Days - Railinc provides 10 paid sick days per year.
Flexible Spending Accounts – Medical and Dependent Care - Railinc offers flexible spending accounts to help employees save money.
Life Insurance - Railinc provides employees with life and AD&D (Accidental Death and Dismemberment) insurance of two times their annual base salary at no cost.
Supplemental Life Insurance - Railinc gives employees the opportunity to buy additional life insurance for themselves, spouses and dependent children at Railinc group rates.
Business Traveler's Insurance - Employees are eligible for an additional insurance policy two times their annual base salary while traveling on Railinc business.
Short-Term and Long-term Disability Insurance - Railinc provides employees with insurance coverage for both short-term (3 months and under) and long-term (over 3 months) disabilities.
Supplemental Long-Term Disability Insurance - Employees are eligible to buy additional income protection at Railinc group rates to increase their long-term disability income benefit.
Railroad Retirement Benefit - The Railroad Retirement Act is a Federal law that provides retirement and disability annuities for qualified railroad employees, which includes employees of Railinc. The plan has two tiers; one is in lieu of Social Security and the other is in addition to Social Security. Additional information is available through the Railroad Retirement Board.
Railinc Pension Plan - Railinc provides employees with a defined benefit pension plan designed to supplement their Railroad Retirement Annuity and other personal savings to help meet their retirement income needs. This supplemental plan is funded entirely by Railinc.
A hallmark of the Railinc culture is the company's commitment to employee development. We believe learning is a lifelong process and are always looking for new ways to develop our people. Here are just some of our efforts:
Company and Departmental Training
Employees have access to training programs to learn the newest technologies and maintain applicable certifications. Informal mentoring programs are available to boost employee knowledge and productivity, and many employees have used this type of training to move into new positions. At regular employee meetings, Railinc senior management communicates key information, answers questions and provides insight into future plans.
Railinc encourages its employees to learn about the North American rail industry. All new employees participate in the company's "Railroad Fundamentals" course to learn all things railroad. Employees visit major U.S. railroads and are provided access to rail operations. In addition, Railinc will pay for employees to participate in related professional organizations and educational conferences.
Railinc's virtual university, Skillport, offers employees 24x7 access to learning resources. Hundreds of courses are available across a variety of categories including:
- Business Skills - Communication, Customer Service, Finance, Human Resources, Leadership, Management, Marketing, Operations, Project Management, Team Building, Sales, Strategic Planning and more
- Technical Skills - Microsoft Office, Oracle, Microsoft SQL Server, Internet and Network Technologies, CompTIA A+ and Server+, Linux, VMware, MS Windows Server, Java, Agile development, Web Design and more
- Railinc Applications - Umler, Interline Settlement System and more
Tuition Reimbursement Program
Railinc provides a generous tuition reimbursement program. Reimbursable items include tuition, books and lab fees. Employees are eligible to participate upon hire.
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Railinc full-timePros
Railinc has a wonderful work-life balance. You hear that a lot but it really does. No one is hovering over you making you punch in and out. As long as you get your work done, you are free to come and go as you please. You see people here working very early in the morning and some very late at night, all based on your preference as adults to make your own decisions regarding working hours. The benefits package here is pretty sweet as well. They have lessened over the years but that is due to rising health care costs. Every year the rates increase and Railinc absorbs the majority of the costs. The CEO shares this information with you at company meetings that take place once a month. The vacation is 3 weeks with 14 paid holidays, so that is nice as well. You also have access to the executives here, which I have never experienced before. Once hired, you meet with the CEO 1-1. You can lunch with the executive team pretty often and meet with them simply by scheduling an appointment. I have never worked anywhere that allowed that type of access. There are a lot of neat things here to make it fun, ice cream in the summers, employee recognition awards, picnics, parties, concerts and sporting events then anyone can register to win. Where I worked before only executives got tickets to anything, here it is very transparent on who receives what. They recently offered a gym membership, you have to go to the gym 4x a month and if you do, Railinc covers the cost. There is also a gym onsite. We are close to trails, volleyball and lakes. Working here is a lot of fun. The people here are the best. I think this is a great place to work and when I read the reviews it makes me sad to know that people here are unhappy. I feel like they just want to be unhappy.Cons
One of the bad things about working here, Railinc does not pay a lot. I wish they would consider raising salaries here. If management raised the salaries I don't think anyone would ever leave here. Another, a few disgruntled people are ruining it for everyone with their bad attitudes.Advice to ManagementAdvice
Increase the salaries. We are losing good people to companies that are paying a little more. Perks are great but they do not pay the bills.RecommendsPositive OutlookApproves of CEO
Getting an Interview
Getting an Interview
- Application Details
I applied through a recruiter - interviewed at Railinc.Interview Details
I worked through a recruiter that arranged the initial phone screen with the team manager. After the phone screen came an onsite interview process with multiple team members looking at technical ability and cultural fit, and finally a wrap up session. After the process it was a few days later that the offer was extended.Interview Questions
Negotiation DetailsMost of this was handled through the recruiting company and expectations were set with a narrow scope upfront.Accepted OfferPositive ExperienceAverage Interview
- Design for a distributed message based architecture that accounted for multiple input sources while respecting FIFO. View Answer
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