Rapid Response Monitoring Reviews

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Recommend to a friend
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Russell R. MacDonnell
22 Ratings
  • Great Place to Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor in Corona, CA
    Current Employee - Operations Supervisor in Corona, CA
    Positive Outlook
    Approves of CEO

    I have been working at Rapid Response Monitoring full-time


    Great company with great benefits and opportunity for advancement. Super clean and new facilities and equipment. Very hi-tech, incredibly busy so shifts fly by.


    You must work inside the guidelines and rules, its a very structured place to work

    Advice to Management

    Keep up the good work

Rapid Response Monitoring Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Customer Service Representative Interview

    Anonymous Employee in Syracuse, NY
    Accepted Offer
    Negative Experience
    Difficult Interview


    I applied online. The process took 2 weeks. I interviewed at Rapid Response Monitoring (Syracuse, NY) in July 2015.


    Rapid Response Monitoring Service is always hiring because it has very high turnover. Rapid Response Monitoring Service requires a personality test, an IQ test, and a typing test. Candidates are required to undertake a drug test off premises. After completing these tests and interviewing with a human resources representative, a candidate is required to visit the monitoring center a second time to observe customer service representatives at work in the operations room. It is a time-consuming application process.

    Interview Questions

    • Are you willing to work in an environment where men are not allowed to have facial hair and no visible tattoos are permitted.   Answer Question

Rapid Response Monitoring Awards & Accolades

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Additional Info

Unlock Profile
Website www.rrms.com
Headquarters Syracuse, NY
Size 201 to 500 Employees
Founded 1992
Type Company - Private
Industry Business Services
Revenue $10 to $25 million (USD) per year
Competitors Protection 1, Monitronics

Rapid Response Monitoring provides wholesale security alarm monitoring services to more than 900 security system dealers. It monitors about 200,000 security systems for customers throughout the US from a central facility in New York state. In addition to security alarm monitoring, Rapid Response also monitors fire alarms and offers GPS tracking and monitoring services. The company is also one of about two dozen firms approved to monitor fire alarms in New York City. Chairman and CEO Russell MacDonnell and president Jeffrey Atkins, owners of Rapid Response Monitoring ... More

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