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Rent-A-Center's Headquarters - Field Support Center
History of Growth - Lobby of Field Support Center

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Rent-A-Center Reviews

477 Reviews
477 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Rent-A-Center CEO Robert D. Davis
Robert D. Davis
37 Ratings

    Assistant Store Manager of Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Rent-A-Center full-time (more than an year)


    There seems to be opportunity for growth, you are given a fair chance to prove your worth and it is refreshing.


    In my district, or has become apparent that the need for qualified individuals to operate the business is lacking. In lieu of such case, anyone with an above average ability to sell becomes a store manager, leaving the company at a disadvantage for significant growth and well management.

    Advice to ManagementAdvice

    To my district manager: please acknowledge that there are better qualified individuals to run and operate a facility and understand top say "no" to individuals who are exceptional sales men but lack the knowledge to run a store.

    Neutral Outlook
    Approves of CEO

Rent-A-Center Interviews

Updated Oct 2, 2014
Updated Oct 2, 2014

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ weeksinterviewed at Rent-A-Center.

    Interview Details

    There was two phone interviews and then a face to face interview.
    The process was really quickly and I was very excited about the position and the pay rate.
    Once hired the training process was null and void.
    You are trained for three days and then thrown to the wolves. You will need to be a self starter!

    Interview Questions
    • Previous experience in customer service.
      Status in career or field.
        Answer Question
    Accepted Offer

Rent-A-Center Awards & Accolades

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Additional Info

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Headquarters Plano, TX
Size 5000+ Employees
Founded 1986
Type Company - Public (RCII)
Industry Consumer Services
Revenue $2 to $5 billion (USD) per year
Competitors Aaron's, Walmart, Best Buy

Rent-A-Center is the largest rent-to-own operator in the U.S. with an approximate 32% market share based on store count as of June 30, 2014. RAC operates approximately 3,023 company-owned stores nationwide, Canada, and in Mexico and Puerto Rico. RAC Franchising International, Inc., a wholly owned subsidiary of the Company, is a franchiser of 180 rent-to-own stores. Our stores... More

Mission: Our Mission: To improve the quality of life for our coworkers and our customers.

At Rent-A-Center, we're passionate about what we do and who we serve. We serve our...

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