Rescuecom Reviews

4.0
7 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Rescuecom CEO David A. Milman
David A. Milman
7 Ratings
  • Helpful (1)

    REMOTE COMPUTER TECHNICIAN

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Remote Computer Technician in Syracuse, NY
    Current Employee - Remote Computer Technician in Syracuse, NY

    I have been working at Rescuecom full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working with Rescuecom Allows you to stay current with Technology as it becomes Available. Being a Technician makes Customers lives Easier by Solving there Technology Problems and it also allows you to Interact with Interesting People Everyday. CEO is Proactive in Developing Solutions that Help Employees and Customers.

    Cons

    Working Long Hours and Maybe asked to Stay Longer then Normal Shifts and also must be Flexible for the Company and Customers.

    Advice to Management

    Hire More Staff to Better Serve Customers and Find Better Ways to Communicate with Employees.

Rescuecom Interviews

Interview Experience

Interview Experience

28%
14%
57%

Getting an Interview

Getting an Interview

100%

Interview Difficulty

2.1
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Remote Computer Technician Interview

    Anonymous Interview Candidate in Syracuse, NY
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Rescuecom (Syracuse, NY).

    Interview

    You will be asked Questions that Relate to Your Job Experience and You Will be Questioned on Your Understanding of Computer Software , Hardware and How to Deal with Customer on a Daily Basics and to Handle Situations as they come about. Your Work Experience will be Helpful in Showing that you know how to Solve Problems with the Assistance of others and You must be able to make Good Judgment also without Help.

Rescuecom Awards & Accolades

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Additional Info

Website www.rescuecom.com
Headquarters Syracuse, NY
Size 150 to 499 Employees
Founded 1997
Type Company - Private
Industry Information Technology
Revenue $10 to $25 million (USD) per year
Competitors Unknown

RESCUECOM provides computer repair and computer support, 24/7: Meeting every tech support need including data recovery, virus-removal, networking, wireless services, and computer support for all brands of hardware and software. For computer support or information on products, services, or computer repair, visit http://www.rescuecom.com or call (315) 433-0002.

Mission: To solve every computer problem to the expectations of the customer in zero time.

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