Ricoh Canada
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Ricoh Canada – Why Work For Us?


About Us

As a global provider of technology that transforms business processes and document and information management, Ricoh helps businesses be more productive and profitable.With a distinguished presence worldwide, our offices weave throughout the globe from Japan to the Americas and from Europe to Africa, the Middle East and Asia, employing 107,000 people in 200 countries.


Since our company was founded over 70 years ago we have placed great importance on lowering the environmental impact we have on our surroundings and on society, in accordance with the beliefs of our founder, Kiyoshi Ichimura. 

Our commitment to sustainability is a part of our heritage, touching every part of our company, from manufacturing to distribution, business sites to recycling. Over the decades we have extended our environmental strategy to include all stakeholders, raising awareness and providing tangible ecological and cost benefits to suppliers and customers alike.

Research & Development

Yokohama, Japan is the core of Ricoh’s Research and Development Centre. Ricoh has a fully integrated research and development structure with ten laboratories conducting basic and applied research into a broad array of technologies. 


At Ricoh, we understand that being first to the market also means being first in quality, reliability and performance. In order to achieve this philosophy Ricoh invests heavily in our people.

We are always on the look-out for passionate, committed and driven individuals to join our business and assist us in our continued growth and success.


Do you have a strong background in B2B sales?  If so, join us for an exciting career in B2B sales where we will provide you with the support to help you succeed in your sales career. We offer commission guarantees, sales training and a new hire sales on-boarding program.

  • We offer competitive base + commission compensation package including:
  • Uncapped commissions
  • Quarterly and annual incentive bonuses
  • President’s Club, and other various sales contests.

Here is what one of our recent hires in sales, Kyle R. had to say about working at Ricoh

I graduated from the University of Saskatchewan in December 2013.  Shortly after graduating I moved to Calgary and began my career as a Sales representative for Ricoh Canada.   I have been extremely impressed with the culture that Ricoh Canada has built for its employees across the country.  Although I have only been with the company for 8 months,  I have already had the opportunity to share meaningful conversations with both the CEO and V.P of sales for Ricoh Canada.  To me this demonstrates the core values and beliefs of the company.   The training and support at Ricoh Canada has been excellent from day one, which is essential for anybody starting their career in Sales.  Within a Sales role at Ricoh Canada, everyday is different and exciting.  I am constantly building my network and meeting new people while performing a job that I love.  Working for Ricoh Canada has been a great experience and I would recommend this company to anyone looking to start or develop their career in Sales.

Service Technicians

At Ricoh Canada our service technicians are front and centre with our clients and provide important support in the maintenance and repair of Ricoh devices at customer sites. If you have a strong technical aptititude and a focus on customer service, consider a career as a technician at Ricoh Canada.

Why work at Ricoh Canada?

Here are just some of the highlights of why someone would choose Ricoh Canada as an employer of choice.

undefinedKhemraj – Field Service Technician at Ricoh Canada Inc

With over 25 years of experience in the service industry, I joined Ricoh Canada in Feb 2013. Even as a new employee, I could tell that this is a dynamic company with opportunities to grow and perform to my fullest potential. I have also been very privileged to work with an amazing team. It just feels like you’re part of one big, happy family.

Ricoh Canada offers the tools, equipment and support to make my everyday experience a fulfilling and exciting one. Employees are given the appropriate training and product support to enable them to provide excellent customer experience. There is always an open line of communication between management and technicians.

Good pay packages and benefits are also some of the reasons you would want to choose Ricoh Canada. You are always rewarded for outstanding performance and contributions to the company. This keeps everyone happy…every time!

 imagine. change.

We are always moving forward with new ideas and new ways of improving lives. Change is driven by imaginative thinking. That is the proposition of the Ricoh brand. These two words describe the way we work with each other, the way we bring value to our customers' businesses, the way we interact with the market.

They express our belief in the creative potential of individuals and organizations, our emphasis on forward thinking and positive results.

For those who want to transform their business and leverage the collective knowledge and imagination of their people, the solution is as simple as imagine.change.

It is more than just a new tagline.It's the essence of the Ricoh brand experience.

Ricoh is continuously seeking individuals whose talents and experience reflect our core strengths and values

Our Mission:

We are committed to providing excellence to improve the quality of living.

Our Vision

To be the most trusted brand with irresistible appeal in the global market.

Our Values

We are dedicated to the success of our customers, our employees, the company and our communities.

Our values are:

  • Customer Centric
  • Winning Spirit
  • Innovation
  • Team Work
  • Ethics and Integrity


We offer outstanding opportunities for career growth and a deep commitment to world-class training and development to help get you there. If this sounds like the kind of challenge and commitment you demand in your career, review our current career opportunities. Imagine change



As an employee with Ricoh, you will share in our success ... and also be compensated in a number of ways for the contributions you make. When we refer to compensation, we arenot just talking about a paycheck. As you might expect, we offer a comprehensive and competitive benefits program designed to help attract and retain the very best employees in the marketplace.

We recognize that each employee has very specific needs, goals and responsibilities. That's why our benefits program can be personalized to create benefit solutions that best meet your needs.

For your health

  • Medical
  • Dental
  • Vision
  • Prescription Plan
  • Employee Life Insurance/Accidental Death and Dismemberment (AD&D) & Business Travel AD&D
  • Short-Term Disability & Long-Term Disability
  • Spouse Life Insurance
  • Dependent Life Insurance
  • Employee Family Assistance Program (EFAP)
  • Vacation Purchase Program

For your work life

  • Reward and recognition programs (Ricoh Canada’s ‘Be the Change’ Program)
  • Community and environmental activities
  • Employee referral program
  • Linked performance management & remuneration structure

For your career

  • On-boarding program
  • Career development programs
  • Personal development programs
  • Education Assistance Program, for you to pursue certain job related educational courses
  • Online training

For your home life

  • Discounted gym memberships
  • Discounted Ricoh camera products
  • Access to other exclusive discounts and many useful products and services (e.g. gas, cars)
  • Group Auto and Home Insurance Program, which offers discounted pricing for purchasing auto and homeowners insurance

For your retirement

  • A program that helps you to accumulate savings and prepare for retirement through the Retirement Savings Plan (RSP).
  • The RSP gives you the opportunity to save before-tax dollars for retirement and pays you to save through company matching contributions.

The Environment

Since the 1990s, Ricoh has been a world leader in the development of energy efficient and environmentally conscious products. Ricoh's pioneering efforts in the Office Automation and Imaging Industry have been officially recognised across the world

Global 100 Most Sustainable Corporations

Since its inception in 2005, Ricoh has been listed amonst the top 100 sustainable corporations annually up until 2012. Tracey which organization runs this 100 Sustainable Corporations list?

Ricoh believes that environmental management is one of our highest corporate priorities. We conduct all aspects of our business as responsible stewards of the environment. We provide our customers with the TOTAL Green Office Solution, which will help our customers reduce collective environmental impact that includes:

  • Zero-waste-to-landfill manufacturing processes
  • Green product design and life cycle analyses
  • Devices designed to save energy and reduce CO2 emissions
  • Easy to implement plans to reduced paper consumption and improve document workflows
  • Software based solutions to streamline device and resource utilization for reduced environmental impact
  • Restricted environmentally sensitive substances in product design
  • Recycling programs for equipment and consumables

At Ricoh we believe in providing our employees with a rewarding career-building experience, while achieving a work/life balance. There are also opportunities to further enrich your life by participating in both community and environmental activities.


Ricoh Canada is committed to partnering organizations and charities with the local communitiesthat it operates. Across Canada Ricoh participates in a number of activities dedicated to promote corporate social responsibility. These include:

Habitat for Humanity

Ricoh Canada has been committed to the Habitat for Humanity organization for several years both on a local and national basis.

The Ricoh Vancouver branch has volunteered their time for two consecutive years to help build homes within the Burnaby area. Their efforts on a branch level, has transformed the lives of upto twelve families in providing new homes . Nationally, Ricoh Canada branches across Canada also participated in the National Penny Campaign which aimed to collect one million Canadian pennies (the equivalent of $100,000) to purchase building materials for Habitat for Humanity. Ricoh Canada branches across the country collected over 50,000 pennies resulting in a contribution of $500.


Tree Planting

Tree Planting Ricoh Canada’s Mississauga and Calgary branches have partnernered with West Jet for many years in an annual tree planting event.

In Mississauga, the Ricoh team participates in the Mississauga’s ‘One Million Trees Program’ with a goal to plant a total of one million tress within the Mississauga area over a twenty year period. Ricoh Canada’s annual participation in this program will enable the city of Mississauga towards over exceeding this goal.

In Calgary, employees from the Ricoh Calgary branch also team up with their WestJet counterparts to plant trees at Southland Park on an annual basis. To date, their combined participation in planting more trees has resulted in a 60% increase in shrubs and trees within the park.


The Heart & Stroke Foundation Big Bike Event

undefinedFor ten consecutive years, Ricoh Canada has participated in the big bike event annually to raise funds for the Heart and Stroke fund. In 201,3 the Ricoh Toronto and Mississauga offices collectively raised upto $8,000 for the Heart & Stroke Foundation with the Mississauga branch also winning the coveted ‘Spirit Award’ for their contribution in rebranding the big bike with Ricoh imagine.change decorations and singing their own team theme song.

The United Way – Woodbine Turf Relay Races

Alongside Ricoh Canada’s commitment to a variety of local charities and organizations, Ricoh Canada is also a national supporter of the United Way. Throughout the year a number of fundraising activities are organized at every Ricoh branch with the goal of assisting the United Way in improving the local communities in which Ricoh Canada has a presence.

The largest United Way event is the Woodbine Turf Relay Race. Upto 11 Ricoh teams from Toronto, Mississauga and Vaughan participate in the racing against once another along the Woodbine race course. The event also has a 5km run for those employees that want to run individually. This annual event is hugely popular amongst Ricoh Canada employees with new ideas of how to make the event more fun every year. In 2013, the Executive Management Team were challenged to race dressed in tutus provided their respective teams could raise a minimum of $500 each.

The success of the 2013 Woodbine Turf Relay Races resulted in Ricoh Canada contributing $5,000 to the final total of $73,369.


Take your kid to work day

At Ricoh Canada we understand that our children are the future. Every year Ricoh Canada branches across the country participate in the ‘Bring Our Kids to Work’ day. This provides the opportunity for Grade 9 students to learn more about Ricoh Canada and contribution their parents make in our success as a company.


Ricoh Canada Reviews

32 Reviews
32 Reviews
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Ricoh Canada President and CEO Glenn Laverty
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23 Ratings

    Not Bad

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Ricoh Canada


    Good pay, co-workers, office location


    Difficult to move within organization

Ricoh Canada Interviews

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Interview Experience


Getting an Interview

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  1. 1 person found this helpful  

    Account Manager Interview

    Anonymous Interview Candidate in Mississauga, ON (Canada)
    Anonymous Interview Candidate in Mississauga, ON (Canada)
    Application Details

    I applied through other source. The process took 4+ weeksinterviewed at Ricoh Canada.

    Interview Details

    Approached from competitor

    Interview Questions
    Negotiation Details
    back and forth twice. Employer did not want to negotiate more than they had to. Purely because they didn't want too much in writing.
    Accepted Offer
    Positive Experience

Ricoh Canada Awards & Accolades

Something missing? Add an award
World's Most Ethical Companies, Ethisphere, 2013
FTSE 4 Good Index, FTSE4, 2013
Global 100 Most Sustainable Corporations in the World, Corporate Knights, 2014
Canada Awards for Excellence - Order of Excellence: Quality, Excellence Canada, 2013
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Additional Info

Headquarters MISSISSAUGA, Canada
Size 1000 to 5000 Employees
Founded 1936
Type Subsidiary or Business Segment
Industry Information Technology
Revenue $100 to $500 million (USD) per year

Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD).

Ricoh Canada Inc. is a wholly owned subsidiary of Ricoh Americas Corporation with its head office located in Toronto, employing over 2,100 employees nation-wide. We are pioneers in the development of office imaging... More

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