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RightNow Technologies Reviews

4.1
Rating Trends
Recommend to a friend
Approve of CEO
RightNow Technologies Chairman, President, and CEO Greg R. Gianforte
Greg R. Gianforte
49 Ratings
  • Phaton

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at RightNow Technologies full-time

    Pros

    Loved this place, it made me who I be today as a senior leader in the industry of my choosing

    Cons

    I wish I could shared something bad to say about them but the place was so nice to me that I feel like I'm complaining if I say anything bad although there were times I felt that much more was possible than what we accomplish


RightNow Technologies Interviews

Interview Experience

Interview Experience

50%
30%
20%

Getting an Interview

Getting an Interview

75%
12%
12%

Interview Difficulty

3.1
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Client Success Manager Interview

    Anonymous Employee in Reston, VA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 3 weeks. I interviewed at RightNow Technologies (Reston, VA).

    Interview

    multiple sessions. some panel interviews with peers, managers, and VP of the branch. Travel was paid for by the company. Stayed in very nice hotel and had car rental and meals paid for.

    Negotiation

    I was able to negotiate base salary based on cost of living differential.

RightNow Technologies Awards & Accolades

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Additional Info

Unlock Profile
Website www.rightnow.com
Headquarters Bozeman, MT
Size 500 to 999 Employees
Acquired By Oracle
Founded 1995
Type Subsidiary or Business Segment
Industry Information Technology
Revenue $50 to $100 million (USD) per year
Competitors BMC Software, SAP

RightNow Technologies can get answers quickly for and about your customers. The company provides customer relationship management (CRM) software used to manage customer service across multiple communications channels, including interactive voice, e-mail, chat, phone, and social media interactions. Its software includes a knowledge base designed to ensure more accurate interactions with customers; it handles service, call center agent desktop, sales, and marketing functions. RightNow also offers implementation, training, expert seminars, and best practices consulting ... More

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