RightNow Technologies


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RightNow Technologies Reviews

54 Reviews
54 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
RightNow Technologies Chairman, President, and CEO Greg R. Gianforte
Greg R. Gianforte
43 Ratings

    Professionals with Teamwork

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Success Manager in Reston, VA
    Former Employee - Client Success Manager in Reston, VA

    I worked at RightNow Technologies full-time (more than an year)


    High performing team, good work-life balance, rewarding work, great solution and satisfied customers.


    RightNow was purchased by Oracle. Although many of the team have remained, the original team has left. The culture is much different than it was when it was a stand-alone company.

    Advice to ManagementAdvice

    RightNow should be treated as a stand-alone and not a part of the Oracle suite of products. That may sound impossible, but the importance of the product is diluted and the culture has been severely altered. These are what lead to the success of the product.

    Neutral Outlook
    Approves of CEO

RightNow Technologies Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Client Success Manager Interview

    Anonymous Interview Candidate in Reston, VA
    Anonymous Interview Candidate in Reston, VA
    Application Details

    I applied through other source. The process took 3 weeksinterviewed at RightNow Technologies.

    Interview Details

    multiple sessions. some panel interviews with peers, managers, and VP of the branch. Travel was paid for by the company. Stayed in very nice hotel and had car rental and meals paid for.

    Negotiation Details
    I was able to negotiate base salary based on cost of living differential.
    Accepted Offer
    Positive Experience
    Average Interview

RightNow Technologies Awards & Accolades

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Additional Info

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Website www.rightnow.com
Headquarters Bozeman, MT
Size 500 to 999 Employees
Acquired By Oracle
Founded 1995
Type Subsidiary or Business Segment
Industry Information Technology
Revenue $100 to $500 million (USD) per year
Competitors BMC Software, SAP

RightNow Technologies can get answers quickly for and about your customers. The company provides customer relationship management (CRM) software used to manage customer service across multiple communications channels, including interactive voice, e-mail, chat, phone, and social media interactions. Its software includes a knowledge base designed to ensure more accurate interactions with customers; it handles service, call center agent desktop, sales, and marketing functions. RightNow also offers implementation, training, expert seminars, and best practices consulting... More

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