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RightNow Technologies Reviews

4.1
60 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
RightNow Technologies Chairman, President, and CEO Greg R. Gianforte
Greg R. Gianforte
48 Ratings
  • Great culture, great product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at RightNow Technologies

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The people were always very helpful

    Cons

    Not a lot of investment in marketing

RightNow Technologies Interviews

Interview Experience

Interview Experience

50%
30%
20%

Getting an Interview

Getting an Interview

81%
9%
9%

Interview Difficulty

3.1
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Client Success Manager Interview

    Anonymous Interview Candidate in Reston, VA
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 3 weeksinterviewed at RightNow Technologies (Reston, VA).

    Interview

    multiple sessions. some panel interviews with peers, managers, and VP of the branch. Travel was paid for by the company. Stayed in very nice hotel and had car rental and meals paid for.

    Negotiation

    I was able to negotiate base salary based on cost of living differential.

RightNow Technologies Awards & Accolades

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Additional Info

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Website www.rightnow.com
Headquarters Bozeman, MT
Size 500 to 999 Employees
Acquired By Oracle
Founded 1995
Type Subsidiary or Business Segment
Industry Information Technology
Revenue $100 to $500 million (USD) per year
Competitors BMC Software, SAP

RightNow Technologies can get answers quickly for and about your customers. The company provides customer relationship management (CRM) software used to manage customer service across multiple communications channels, including interactive voice, e-mail, chat, phone, and social media interactions. Its software includes a knowledge base designed to ensure more accurate interactions with customers; it handles service, call center agent desktop, sales, and marketing functions. RightNow also offers implementation, training, expert seminars, and best practices consulting... More

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