Ritz-Carlton Reviews

3.9
383 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Ritz-Carlton President and COO Hervé Humler
Hervé Humler
156 Ratings
  • steward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Steward in San Francisco, CA
    Former Employee - Steward in San Francisco, CA

    I worked at Ritz-Carlton (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A great company to work for good benefits. treat you like part of the family.

    Cons

    Long hours short of stqff on busy days overstaffed on slow days.

    Advice to Management

    On really busy days we to have precon meet the day before.

Ritz-Carlton Interviews

Interview Experience

Interview Experience

63%
23%
12%

Getting an Interview

Getting an Interview

72%
10%
5%

Interview Difficulty

3.1
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Night Auditor Interview

    Anonymous Interview Candidate in Saint Louis, MO
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ weekinterviewed at Ritz-Carlton (Saint Louis, MO).

    Interview

    Applied online, about a week later received a phone call and from that they scheduled an interview. Interview consisted of a panel of 3 which included the head of security, the head of house keeping and the Executive Assistant Manager (EAM).

    Interview was predominately behavioral interview questions relating to customer service and why you want to work at The Ritz-Carlton.

    At the end of the interview they said they were interviewing other individuals and if interested they would contact me back within the week. They called me back the very next day and made an offer.

    Interview Questions

    • Tell me a time when you provided excellent customer service.   Answer Question

Ritz-Carlton Awards & Accolades

Something missing? Add an award
Training Top 125 (Hall of Fame) (Hall of Fame), Training, 2009
America's Largest Private Companies, Forbes, 2008
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Additional Info

Unlock Profile
Website www.ritzcarlton.com
Headquarters Chevy Chase, MD
Size 5000+ Employees
Founded 1983
Type Subsidiary or Business Segment
Industry Travel & Tourism
Revenue $25 to $50 million (USD) per year

Puttin' on the ritz is second nature to this hotelier. The Ritz-Carlton Hotel Company operates about 100 luxury hotels in some 20 countries offering premium accommodations and amenities for business and leisure travelers. Located in prime destinations, its properties are consistently rated among the best in the world. The firm also operates about 15 time-share properties under the Ritz-Carlton Destination Club and Ritz-Carlton Residences brands. Ritz-Carlton was established in 1983 when real estate mogul and former CEO William Johnson acquired the rights to the name made... More

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