RiverSource Life Insurance Company

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RiverSource Life Insurance Company Reviews

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John Robert Woerner
1 Rating
  • Frequent department re-organizations, infrequent communication.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Minneapolis, MN
    Former Employee - Analyst in Minneapolis, MN
    Positive Outlook
    Approves of CEO

    I worked at RiverSource Life Insurance Company full-time (More than 10 years)


    Excellent benefits -- PTO,medical and dental insurance, fitness center, ability to park bicycle in building's parking ramp for free, etc.


    Department would go through "re-organizations" on an annual basis -- people laid off, teams combined, job titles changed. The reasoning behind the re-organizations were not well communicated or communicated at all, and transition plans were often vague or nonexistent. Focus on off-shoring as many processes as possible, without first examining potential risks. Feedback emphasized failures/mistakes, but seldom recognized positive contributions or successes.

    Advice to Management

    Department-wide and company-wide re-organizations are inevitable in large companies. Recognize that this creates upheaval and an actual "grief-like" response for all impacted employees (both those staying and those leaving). Whenever possible, communicate the rationale for the re-organization and why individuals were moved from one team to another. Ensure that sufficient capacity planning has been performed to properly manage any training or cross-training needs due to the re-organization.

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Additional Info

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Website www.riversource.com
Headquarters Minneapolis, MN
Size 16 to 50 Employees
Founded Unknown
Type Company - Private
Industry Insurance
Revenue $2 to $5 billion (USD) per year
Competitors Unknown

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