Helpful (4)Neutral OutlookApproves of CEO
I worked at Rosetta full-time (More than 3 years)
Great compensation (I know some disagree, but I thought it was above market rate), Great benefits, bonus holidays for long weekends (most 3-day weekends get an extra day). Really smart people to work with who are professional and driven. Big name accounts
No clear path on how to elevate in the organization. People seem to be promoted based on their relationship with senior management rather than their actual merit. Very 'cliquish', almost like high-school in some ways... if you're not in with certain management (or people favored by management), you basically are not valued (regardless of how hard/smart you work or your commitment). Lots of brown-nosing gets you into key roles.... but hey, it's an agency. What did you expect?? Bottom-line driven. Work your team to the bone to make numbers at ALL COSTS. But then listen to Sr. management deliver emotional town-halls and 'pep-talks' with fluffy language like "we are a family", "we value you guys"...blah blah blah... "Oh but we're sorry, no raises this year, no promotions and no work sponsored lunches even though we know you guys work 12 hour shifts". What's interesting is that the mandate is that there are no raises or promotions this year, but SUDDENLY the entire senior management team are promoted? OH, so what sr. management meant to say is no raises or promotions for the worker bees... I get it...Then they wonder why morale is low and everyone is quitting. Be prepared to give up your personal life. 12 hour days are not uncommon + weekend work. Clients can call you at all hours and times --- you are expected to comply. Client is king, so don't try to push back. Otherwise, you're not a team player and you won't excel. Actually, even if you comply you won't excel, if you're not kissing up to management. If you can deal with all that ( and to be fair, this is not unlike a lot of agencies out there), Rosetta is a GREAT place to work ;-)
Advice to Management
Recognize the folks who are actually busting their rear ends, but don't kiss yours every day. Stick to promotions and pay raise schedules... don't make them moving targets. I'm not even talking about bonuses... never even came up in the conversation in my 3 years working there. Create regular training programs or offer vouchers for off-site training and seminars/conventions.The more skilled your team is the better your team is. Create quiet work spaces so that individuals can concentrate and get work done (or take calls). The open office environment is not for everyone.
Getting an Interview
Getting an Interview
- No OfferPositive ExperienceDifficult Interview
I applied online. The process took 2 weeks. I interviewed at Rosetta (Cleveland, OH).
The process was somewhat long, but showed the company was serious about their candidates. The first phone conversation was with HR concerning typical filter information (i.e. willingness to relocate, why I am interested, etc). The second phone interview was with the actual UX team. This went into actual detail about the position, and my relevant experience. The third round was an in-person interview with three employees. This round was fantastic. The interviews felt more like a conversation amongst colleges, and they really dove into the meat of what I do. We spoke about past projects and aspects that excited us, what our mindset is on the changing technology frontiers, and the individuals asked questions which got me excited to answer in full. I walked out of their office in Cleveland feeling like I had a whole newfound excitement for working with them. They made great observations about what got me excited, and how that excitement could benefit their team. It was the first time I walked out of an interview thinking, "wow, that was honestly a lot of fun," and it was obvious their people made me feel that way. Overall fantastic experience.
- Tell me about some of your experiences where your user research actually changed the way you designed an interface. Answer Question
- Rosetta update30+ days ago
Rosetta is a customer engagement agency engineered to transform marketing for the connected world. Its mission is to be a catalyst for growth, driving material business impact by translating deep consumer insights into personally relevant brand experiences across touch points and over time. Its unique capabilities and the way it activates them have enabled a market leadership ...
Mission: Rosetta's Mission is to be a catalyst for growth to the world's most innovative brands by translating unique consumer insights into integrated marketing programs, platforms and products that inspire people and deliver material and measurable business impact.