Doing the right thing.
We have a single, simple purpose – to serve customers well. This is at the core of our ambition to build a bank known for its consistent, high quality customer service.
We want to be trusted, respected and valued by our customers, shareholders and communities.
We have put a common set of values at the heart of how we do business. Our values are not new, but capture what we do when we are at our best:
- We exist to serve customers.
- We earn their trust by focusing on their needs and delivering excellent service.
- We care for each other and work best as one team.
- We bring the best of ourselves to work and support one another to realise our potential.
Doing the right thing
- We do the right thing.
- We take risk seriously and manage it prudently.
- We prize fairness and diversity and exercise judgement with thought and integrity.
Thinking long term
- We know we succeed only when our customers and communities succeed. We do business in an open, direct and sustainable way.
We aim to give you the tools and support you'll need to learn, develop and progress in your career. From the first day, you’ll create your own personal development plan, which you’ll use to identify everything you require to achieve your goals.
You’ll have access to on demand e-learning tools, training courses, professional qualifications, mentoring and secondments. So, whatever you want to do, and however you want to learn, we’re there to take your career to the next level.
We expect a lot from you, and wherever you join us, we want you to make a difference to our business. In return, we provide a highly supportive environment, in which our people share a common goal: to be the bank of choice for our customers. To make this happen, we combine hard work and professionalism with an open and supportive culture.
We embrace and value difference
We value the diversity of our employees and are committed to creating an inclusive culture. We prize fairness, want to attract and retain talent and enable employees to reach their full potential. So we encourage employees to bring the best of themselves to work, to recognise and celebrate differences and to be respectful and curious about diversity.
Our employee-led networks are important partners in helping the Bank create an inclusive culture. These networks inspire our employees to develop and enhance their skills and build successful careers. Most importantly they are open to everyone.
Our Early Career programmes will shape our future success
At RBS, we’re building a better bank for the future. That calls for the fresh thinking of apprentices, interns and graduates. Through our Early Career programmes, they can shape our future success.
Choosing a path after education might seem daunting, but here at RBS, we’re always interested in building relationships with motivated and passionate students. That’s where our Early Careers programmes come in. For graduates looking to kick-start a career, school leavers considering an apprenticeship or those wanting to learn more about the world of work, we have plenty of opportunities available. If you’re ready to make a mark on an international business, visit our graduate and early careers website.
Royal Bank of Scotland Photos
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Royal Bank of Scotland full-time (more than 5 years)Pros
1- Good environment
2- Financial Domain
3- Exposure with business
4- Technical strong interview, so you get chance to work with good people.
5- Junior to Senior experience level developers, pretty much every one is individual contributor.Cons
- Non technical management / Manager
- Many level of managers, spoils gist of technology.
- Appraisals, and promotions not easy.
- Too many changes, in management hierarchy .
- constant loss of business.Advice to ManagementAdvice
To keep organization, sustainable for long term...right people should be promoted rather than personal relationships.RecommendsNeutral Outlook
Getting an Interview
Getting an Interview
- Interview Details
One on campus interview, one phone interview due to snow storm. Honestly amongst most banks probably the most casual and comfortable interview environment. Most of the emphasis is on why banking, why RBS, and why you are a good candidate.Interview Questions
- What makes you a good fir to the company? Answer Question
Royal Bank of Scotland Locations
We have announced a new plan for the future of RBS & the key to this plan is building a bank that earns its customers' trust by serving them better than any other bank.
We will be a smaller, simpler & smarter UK-focused bank that has the needs of its customers at its core. We want our customers to trust us more & do more business with us which in turn will improve the...
Mission: By 2020, we aim to be the number one bank for customer service and the most trusted bank in the UK. Building an engaged and inclusive workforce is crucial to our...