We have a single, simple purpose – to serve customers well. This is at the core of our ambition to build a bank known for its consistent, high quality customer service.
We want to be trusted, respected and valued by our customers, shareholders and communities.
We have put a common set of values at the heart of how we do business. Our values are not new, but capture what we do when we are at our best:
- We exist to serve customers.
- We earn their trust by focusing on their needs and delivering excellent service.
- We care for each other and work best as one team.
- We bring the best of ourselves to work and support one another to realise our potential.
Doing the right thing
- We do the right thing.
- We take risk seriously and manage it prudently.
- We prize fairness and diversity and exercise judgement with thought and integrity.
Thinking long term
- We know we succeed only when our customers and communities succeed. We do business in an open, direct and sustainable way.
We aim to give you the tools and support you'll need to learn, develop and progress in your career. From the first day, you’ll create your own personal development plan, which you’ll use to identify everything you require to achieve your goals.
You’ll have access to on demand e-learning tools, training courses, professional qualifications, mentoring and secondments. So, whatever you want to do, and however you want to learn, we’re there to take your career to the next level.
We expect a lot from you, and wherever you join us, we want you to make a difference to our business. In return, we provide a highly supportive environment, in which our people share a common goal: to be the bank of choice for our customers. To make this happen, we combine hard work and professionalism with an open and supportive culture.
We embrace and value difference
We value the diversity of our employees and are committed to creating an inclusive culture. We prize fairness, want to attract and retain talent and enable employees to reach their full potential. So we encourage employees to bring the best of themselves to work, to recognise and celebrate differences and to be respectful and curious about diversity.
Our employee-led networks are important partners in helping the Bank create an inclusive culture. These networks inspire our employees to develop and enhance their skills and build successful careers. Most importantly they are open to everyone.
Our Early Career programmes will shape our future success
At RBS, we’re building a better bank for the future. That calls for the fresh thinking of apprentices, interns and graduates. Through our Early Career programmes, they can shape our future success.
Choosing a path after education might seem daunting, but here at RBS, we’re always interested in building relationships with motivated and passionate students. That’s where our Early Careers programmes come in. For graduates looking to kick-start a career, school leavers considering an apprenticeship or those wanting to learn more about the world of work, we have plenty of opportunities available. If you’re ready to make a mark on an international business, visit our graduate and early careers website.
Royal Bank of Scotland Photos
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I worked at Royal Bank of Scotland as an intern (less than an year)Pros
Access to Upper Management
Must be proactiveCons
Many hours (6am-6pm)
Lack of Direction at times (very independent internship)
Not much to do besides meeting with traders / miscellaneous projectsRecommendsNegative OutlookNo opinion of CEO
Getting an Interview
Getting an Interview
- Application Details
I applied through college or university. The process took 2 weeks – interviewed at Royal Bank of Scotland.Interview Details
Applied online through campus career site. After about a week got an on campus interview. Interview was mostly behavior and just trying to get to know you. Interviewer was very nice and was pretty relaxed. I only got asked one technical question, how would you assess the credit of a company?No OfferPositive ExperienceAverage Interview
If you have overdraft protection for your checking account, you can thank The Royal Bank of Scotland (RBS), which introduced the service in 1728. Today, RBS is one of Europe's largest banking groups. Through subsidiaries Royal Bank of Scotland and National Westminster Bank, it has the UK's largest bank network of more than 2,000 branches. RBS offers private banking and insurance products through Coutts Group and Adam & Company. Other divisions include Ulster Bank, which operates in Ireland and Northern Ireland; Citizens Financial, which operates as Citizens Bank and...