SDL – Why Work For Us?


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SDL is a leader in Global Customer Experience Management (CXM)

We untangle the complexity of managing a brand’s digital footprint as it grows across multiple languages, cultures, websites, devices and channels.

Customers are better connected and informed than ever before – and full of expectations. To stay competitive, encourage advocacy and take advantage of growth opportunities, global Customer Experience Management should be at the top of every company’s priorities.

We help our customers know, reach, convert and engage with each individual customer across their entire journey.

This year, we launched the Customer Experience Cloud (CXC) that centres on four key pillars:

  • Digital Experience
  • Knowledge Centre
  • Customer Analytics
  • Language

With these enhanced capabilities, organisations can gain more insight into customer behaviour and preferences to guide customer experience strategies, act on opportunities in real time and deliver relevant experiences in the language of the customer.  This enables increased engagement throughout the entire customer journey – beyond marketing and from any channel across the globe.

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At SDL, we are helping bring brands to the world in new, exciting ways with our technology. As an employee, you’ll get to tackle interesting problems to transform the way people and businesses communicate globally. And because SDL is a diverse, global company, you will have the opportunity to work with smart, dedicated people across departments so you can continue learning and advance your career.

But the best part is that we are continuously growing. We power the top ten global brands in the world and with 54 offices across 38 countries; it is highly likely we will have the perfect career opportunity for you.

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Here at SDL we take our Corporate Social Responsibility very seriously. We recognise the duty we have to the societies in which we work and our Corporate Social Responsibility goals reflect that:

  • We support communities through the SDL Foundation, which aims to promote sustainable development
  • We promote and facilitate employee involvement in charitable endeavours
  • We are committed to reducing our environmental impact

At SDL we encourage our global offices to get involved with a local charity and to give their time and support to those who need it most. We offer employees 5 paid days leave, on top of annual leave, to actively get involved with a local cause. This is a great opportunity for teams to work together outside of the office, which enhances social and working relationships and evokes a real sense of pride and achievement.

We also encourage employees, where possible, to get involved with charitable endeavours that meet the criteria of the SDL Foundation, which enables them to apply for funding and support.

The SDL Foundation is committed to supporting charities and projects across the world, working with disadvantaged communities. It aims to provide sustainable aid through financial grants and educational and vocational training to help people become self-sufficient. It also encourages and enables SDL employees to get involved in charitable activities in their local communities.

SDL Reviews

3.7
199 Reviews
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Recommend to a friend
Approve of CEO
SDL Executive Chairman & CEO Mark Lancaster
Mark Lancaster
86 Ratings
  • Awesome place to work!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Boston, MA
    Current Employee - Sales in Boston, MA

    I have been working at SDL full-time (More than a year)

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    I've been with SDL for a year now. It's a fast paced, fun place to work. The culture, passion of the people, and products are some of the best things about the company. I never used to pay much attention to culture, it always seemed sort of soft and wooly to me but I've come to appreciate how important it is. I'd describe SDL's culture as transparent, driven, one where every employees voice is sought out (very different than many other places), long term focused (so unusual in our industry) and customer focused. People here are passionate about helping customers and colleagues alike. There's a can do, hard charging attitude driven from the top, layered on top of a family atmosphere which means it's great fun as opposed to hard work.

    Cons

    The company is growing and there are growing pains, but the focus on continual improvement is noticed and means they'll get there.

    Advice to Management

    Continue to listen to your teams at all levels of the company, retain the informal non-hierarchical communication and keep investing in your people.

SDL Interviews

Interview Experience

Interview Experience

42%
35%
21%

Getting an Interview

Getting an Interview

44%
19%
12%

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 4 weeksinterviewed at SDL in March 2015.

    Interview

    Overall good; well coordinated with timely follow up by HR. Impressive team I spoke with, they were very genuine at every step. Started with the hiring manager first, then team, followed by the executive leadership. Engaging dialog helped to determine that this was not the best fit for us both.

    Interview Questions

    • What do I understand about solution selling?   1 Answer

SDL Awards & Accolades

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Most Innovative Company of the Year (Large) - Gold, Best in Biz Awards International, 2014
Women in Business (Female Executive of the Year), World Awards, 2014
New Product or Service of the Year - Software - Cloud Platform: Silver Stevie, American Business Awards (the Stevies) People's Choice, 2014
100 Companies that Matter in Knowledge Management, KMWorld, 2014
Best Management Team of the Year: Gold Stevie, American Business Awards (Stevies) People's Choice, 2014
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Additional Info

Website www.sdl.com
Headquarters Maidenhead, United Kingdom
Size 1000 to 5000 Employees
Founded 1992
Type Company - Public (SDL)
Industry Information Technology
Revenue $100 to $500 million (USD) per year
Competitors Adobe, Oracle, Lionbridge

SDL (LSE: SDL) is the leader in global customer experience. With a completely integrated cloud solution for content management, analytics, language and documentation, SDL solves the complexity of managing your brand’s digital footprint as it grows across multiple languages, cultures, websites, devices and channels. Seventy-nine of the top 100 global companies trust SDL to help them create authentic, in-context customer experiences that drive demand and loyalty. SDL brings your brand to the world, and the world to your brand. Learn more at SDL.com.

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