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SECURUS Technologies Reviews

2.6
40 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Rick Smith
18 Ratings
  • I love it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Level III in Dallas, TX
    Current Employee - Customer Service Level III in Dallas, TX

    I have been working at SECURUS Technologies full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    It's soooooo simple and easy! Quick promoting!

    Cons

    customers are rude but everything is good!

    Advice to Management

    n/a

SECURUS Technologies Interviews

Interview Experience

Interview Experience

28%
42%
28%

Getting an Interview

Getting an Interview

42%
28%
15%

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 2 weeksinterviewed at SECURUS Technologies.

    Interview

    Quite simple, and they do background check which is worthless, because a man that worked there killed his girlfriend. Other than that, the whole process was quite simple once I finally got to interview.

    Interview Questions

    • The same question everyone asks: Where do you see yourself in 5 years.   1 Answer

SECURUS Technologies Awards & Accolades

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Additional Info

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Website www.securustech.net
Headquarters Dallas, TX
Size 500 to 999 Employees
Founded 1986
Type Company - Private
Industry Information Technology
Revenue $25 to $50 million (USD) per year

Securus Technologies enables phone service for people who have a lot of time on their hands. The company primarily provides telecommunications services to about 2,200 correctional facilities across the US. It designs, installs, and maintains telecom systems that enable collect, prepaid, and debit calling for inmates. Other back-office services include billing and collection, call validation, and fraud management. Clients include city, state, and county jails, as well as juvenile detention institutions and private jails. The company's call connection services are made... More

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