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  • Advance Technical Support

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SPi CRM full-time

    Pros

    Great medical benefits, Fun working environment.

    Cons

    Unannounced overtimes, required OTs on day offs, No retention scheme for employees who want to resign, Salary increase is a myth.

    Advice to Management

    Commensurate compensation based on agent's tier.


SPi CRM Interviews

Interview Experience

Interview Experience

100%
0%
0%

Getting an Interview

Getting an Interview

50%
50%

Interview Difficulty

2.5
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    CRM Interview

    Anonymous Employee in Iloilo (Philippines)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 days. I interviewed at SPi CRM (Iloilo (Philippines)) in June 2012.

    Interview

    Initially the applicant is scheduled for an interview by the Talents Acquisition Department, after which the applicant will be taking a skill exam via listening to a phone recording. If average score is met, the applicant will be advice to come back for the scheduled final interview with the Account Manager and Supervisors. The applicant is asked basically what is their work experience, educational background and what would be their contribution to the company if hired. Once you are approved during final interview, the applicant will be advised to report to the hr department to get the list of requirements like a copy of birth certificate, school transcript, nbi, social security, pag-ibig, philhealth number, tin number and recednt colored id pictures. The HR department will remind the applicant that they are said to come back and report for 1 day work orientation. The hired employee is to sign a work contract, attend a 1 month training with pay. After a month of training, the hired employee is set to work a crm taking calls to clients and provide service

    Interview Questions

    • what was your most embarrassing moment?   1 Answer

    Negotiation

    I was told that the salary is only P 6,000 and that if i am willing to sign the contract i am scheduled to work as soon as possible

SPi CRM Awards & Accolades

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Additional Info

Unlock Profile
Website www.spi-global.com
Headquarters Makati City, Philippines
Size 5000+ Employees
Founded Unknown
Type Company - Private
Industry Business Services
Revenue Unknown / Non-Applicable per year
Competitors Unknown

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