SWBC Photos

SWBC
San Antonio

+ Add Photo

SWBC Reviews

3.3
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
CEO
1 Rating
  • Pretty good job if you follow the rules. Been here a year

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate in San Antonio, TX
    Current Employee - Customer Service Associate in San Antonio, TX

    I have been working at SWBC full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Free benefits. They pay for your health ins. And free gym membership also they have a lot of perks like free rampage tickets and stars tickets or VERY discounted spurs tickets. We're always getting free lunch catered to us. Major holidays off. It's honestly the best company I've ever worked for its kinda laid back. The managers or supervisors never look for you or micromanage you if your doing your job and doing it correctly. I'm a customer service associate (outbound) everyday I go in and my works already in my system so I just do the same thing all day everyday, take my breaks, take my lunch and leave at the end of the day. I don't talk to my supervisor everyday I talk to her maybe twice a week if that. Like I said if you just follow the rules nobody will ever have a reason to come looking for you and get on your case. Be advised though that attendance here is no joke. If you reach your max points that's it your out there's no excuses no exceptions. So watch your attendance!! Do not call in just because your sleepy cause all that adds up and doesn't fall off for a year!!!!!!!!!

    Cons

    Attendance: each time you call in its 1 occurrence and once you reach 9 your terminated. You cant be late either that's 1/2 an occurrence. They don't waive it for any reason besides bereavement not even if they send you home for being contagious. For me it's far to drive to lockehill Selma and 1604 everyday The break rooms are too small


SWBC Interviews

Interview Experience

Interview Experience

75%
0%
25%

Getting an Interview

Getting an Interview

57%
14%
14%

Interview Difficulty

2.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in San Antonio, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2+ weeksinterviewed at SWBC (San Antonio, TX) in June 2015.

    Interview

    Found out about job fair from Facebook. Went with resume at 12:00 (it was from 10-7). There must have been about 100 people there. Apparently they had to bring in extra help to interview. Post had said they were hiring on the spot. After waiting two hours, finally called into a big room to interview (probably 29 tables in there with other interviews). Interview was about 30 minutes - went extremely well. I was given a choice of 2 positions with different responsibilities and pay. Recruiter said no reason not to proceed. Back to the main room and sat for another 39 minutes before being called into another room to take 2 assessment tests. Back to the main room for another 20 minutes. Finally called into a small room with about 6 other people only to be told the first training class was full, but they were making calls the next two weeks for July and August classes. Had I known, I would have been there when the doors opened! Regardless, got the call and offer this week for the July class!

    Interview Questions

    • Challenging moments, strengths and weakness in last review at present job   Answer Question

    Negotiation

    Negotiated at the interview for which position and pay scale I preferred. It was reiterated and confirmed upon the offer call that came in this week.

SWBC Awards & Accolades

Something missing? Add an award
Best Companies to Work For in Texas (Large) , Best Companies Group, 2012

Additional Info

Unlock Profile
Website www.swbc.com
Headquarters San Antonio, TX
Size 1000 to 5000 Employees
Founded Unknown
Type Company - Private
Industry Finance
Revenue $100 to $500 million (USD) per year
Competitors Unknown

Work at SWBC? Share Your Experiences

SWBC

 
Click to Rate
or