SYKES

  www.sykes.com
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Headquarters Tampa, FL
Size 5000+ Employees
Type Company - Public (SYKE)
Industry Business Services
Revenue $1 to $2 billion (USD) per year

SYKES – Why Work For Us?

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For more than 30 years, SYKES has been in the business of creating and maintaining satisfying relationships between client companies and their customers. During this time, they have also been creating gratifying jobs and successful careers for the thousands of employees located all around the globe.  As one of the premier customer contact management companies in the world, SYKES offers job opportunities at every level, in a variety of interesting areas, and with a competitive compensation and benefits package. The possibility of an exciting career and a bright future at SYKES is ahead of you.  Come grow with us!

You may have never heard of SYKES but chances are that you have already spoken to us several times and just did not realize it.  We represent Fortune 500 companies and we are THEIR CUSTOMER SERVICE.  We do not answer the phone as SYKES but as the Client. 

Whether you are just looking for a paycheck or looking to start your career we have opportunities.  With just a High School degree or G.E.D. you can learn the skills and with experience and the right performance you could be running one of our call centers in the future.  We strongly believe in promoting our employees and career advancement is one of our top priorities. However, we also have so many other benefits, so if a big promotion is not what you are looking for check out some of our other great benefits.

  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Life insurance
  • Supplemental life insurance for dependents
  • 401K with company match
  • Paid vacations
  • Paid time off
  • Tuition reimbursement program
  • Special incentives for performance
  • 4 Extra days off per year for good attendance
  • Drug free work place
  • Office environment
  • Ongoing product and leadership training

Sykes is an Equal Opportunity Employer

Working at SYKES

Posted by employees

Employees say it's “OK”   302 ratings

2.5

53% Approve of the CEO   160 ratings

SYKES President, CEO, and Director Chuck Sykes

Chuck Sykes

President, CEO, and Director

Do not overlook the ones that work hard to do their job right.

  Former Deposits in Wise, VA

Pros: The people that work there are great most of the time. They really care for each other. Very involved in fund raisers to help cancer, diabetes etc. Full Review

More SYKES Ratings & Reviews ( 302)

Salaries in USD  United States Avg. Salary
$15k
$19k
$23k

Customer Service Representative - Hourly

41 SYKES Salaries

$9.58/hr
$8
$12

Customer Service - Hourly

9 SYKES Salaries

$9.40/hr
$9
$11

Customer Service Agent - Hourly

9 SYKES Salaries

$9.22/hr
$9
$10

= Salary Range

= Anonymous Salary Range

= Avg.

More SYKES Salaries (160)

No Offer – Interviewed in Sep 2011 Reviewed 2 weeks ago

Interview Details – At the time I applied they were still working with the paper application. After going by the office and picking up the application I filled it out there. Interviewed just a few short days later one hiring manager and then they tested my phone and listening skills by doing a mock call. Also they…Full Interview

Interview Question:
The only difficulty I experience right off was handling the first incoming call and remembering to stay calm and confident. Answer Question

More SYKES Interview Questions & Reviews (88)

SYKES Awards & Accolades

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Recognized Innovator, Technology Services Industry Association (TSIA), 2010
North American Frost & Sullivan Award for Customer Value Enhancement, Frost and Sullivan, 2011
Business of the Month, Milton-Freewater Chamber of Commerce, 2011
Tampa Bay Ethics Award, University of Tampa Center for Ethics, 2012
Industry Partner of the Year Award, Lawson Health Research Institute, 2008
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