Safeguard Properties
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Safeguard Properties – Why Work For Us?

SafeguardProperties  Safeguard is the largest mortgage field services company in the country.

About Us

Safeguard Properties is the mortgage field services industry leader, preserving vacant and foreclosed properties across the U.S., Puerto Rico, Virgin Islands and Guam.

Founded in 1990 by Robert Klein and headquartered in Cleveland, Ohio, Safeguard provides the highest quality service to our clients by leveraging innovative technologies and proactively developing industry best practices and quality control procedures. Consistent with Safeguard’s values and mission, we are an active supporter of hundreds of charitable efforts across the country. Annually, Safeguard gives back to communities in partnership with our employees, vendors and clients. We also are dedicated to working with community leaders and officials to eliminate blight and stabilize neighborhoods.

Safeguard is dedicated to preserving today and protecting tomorrow. 

Safeguard was founded on a fundamental principle: Customer Service = Resolution®.

Company History

Safeguard's success and reputation in the mortgage field services industry are built on a fundamental commitment to customer service, a sense of responsibility for the work performed, and a clear and comprehensive understanding of the investor and insurer compliance issues that affect the mortgage industry. Robert Klein's vision was to create a company focused on client satisfaction through business partnership.

Customer Service = Resolution® is more than a motto. It is a promise to our clients that we will deliver services at the highest levels of quality in the industry.

We empower every employee and every vendor to offer solutions to any issue that may arise.

As the leader in the mortgage field services industry, Safeguard is committed to building and sharing industry best practices to protect the integrity and value of our nation's housing stock, to deliver the most efficient and cost-effective services in the industry, and to work on behalf of our clients to comply with all regulatory requirements.

How Safeguard Began
Robert Klein grew up in New York, built a successful taxi business as a young man, and moved to Cleveland more than 25 years ago to take over his uncle's produce business. When the demands of building yet another successful business caused him to miss important family milestones, he sold his business and looked for a new challenge.
During Robert's new business pursuit, he became intrigued with the mortgage field services industry. Robert approached an acquaintance with knowledge of the industry and hired her to introduce him to the business. With two employees working in a basement office, that was the start of Safeguard Properties. After seven weeks, Robert received a phone call from what became Safeguard's first client, who is still a client today. Eventually Robert expanded Safeguard from a regional company to a national presence providing a full range of field services.
Over his 20 years as CEO of  Safeguard, Robert's philosophy still permeates the organization. "Whether it's a taxi business, a produce business, or a field services company," said Robert, "to be the best, you have to get to know your clients, understand their challenges, and find ways to solve their problems, sometimes even before they know they have a problem. "
Safeguard Today
In May, 2010 Alan Jaffa took over as CEO. Under his visionary leadership, Safeguard has doubled in size with strategies that have included new and expanded services, technology investments that deliver higher quality and greater efficiencies to clients, and strategic acquisition. As a result, Safeguard has been recognized in Northeast Ohio by the Weatherhead 100 for 15 years, and in 2010 and 2011 was recognized as the fastest growing large company in Northeast Ohio.
Even though Safeguard today is the largest mortgage field service company in the industry, the goal was never to be the biggest, but to be the best. As Robert and Alan built Safeguard into a national company and invested in systems and processes to support that growth, Safeguard has stayed true to the company’s simple founding principle of Customer Service = Resolution®.

SafeguardProperties  Building a team of energetic and ambitious people with diverse work experience to help sustain our consistent growth. 

Safeguard Properties Reviews

69 Reviews
69 Reviews
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Safeguard Properties CEO Alan Jaffa
Alan Jaffa
39 Ratings


    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Property Preservation Specialist in Brooklyn, OH
    Former Employee - Property Preservation Specialist in Brooklyn, OH

    I worked at Safeguard Properties full-time (more than a year)


    Awesome pay good hours and vacation time was amazing. Room for advancement every 6mo.


    there was a lot of unobtainable goals that could get you on a P.I.P. and stop you advancement. Also the supervisors are on power trips managers are awesome but very busy. Also you commonly find out after getting hire you are mandated to 10 hours of OT a week its a killer if you work second shift.

    Positive Outlook
    Approves of CEO

Safeguard Properties Interviews

Updated Jan 30, 2015
Updated Jan 30, 2015

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Business Analyst Interview

    Anonymous Interview Candidate in Cleveland, OH
    Anonymous Interview Candidate in Cleveland, OH
    Application Details

    I applied online. The process took 3 weeksinterviewed at Safeguard Properties.

    Interview Details

    Three interviews. It went like this: I applied online ( and received a phone call from HR within a week. First interview was over the phone, straight forward, basically an initial screen, scheduled an in-person interview at their company headquarters. Got invited back to meet C-level management same day.

    Interview Questions
    • Every man in a village of 100 married couples has cheated on his wife. Every wife in the village instantly knows when a man other than her husband has cheated, but does not know when her own husband has. The village has a law that does not allow for adultery. Any wife who can prove that her husband is unfaithful must kill him that very day. The women of the village would never disobey this law. One day, the queen of the village visits and announces that at least one husband has been unfaithful. What happens?   View Answer
    Negotiation Details
    Depends. I was able to negotiate, I also have a degree, experience, and this was a salaried position. From what I understand not all positions are negotiable.
    Accepted Offer
    Positive Experience
    Difficult Interview

Safeguard Properties Awards & Accolades

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Additional Info

Headquarters Cleveland, OH
Size 500 to 999 Employees
Type Company - Private
Industry Real Estate
Revenue $25 to $50 million (USD) per year
Competitors FirstService

In many ways, Safeguard Properties is a tall, secure fence surrounding its clients' homes. Serving mortgage lenders, Safeguard provides mortgage field services at foreclosed properties, including property inspection and preservation, eviction, title services, hazardous claims, and code enforcement. The company, which offers its services through both employees and a network of subcontractors, operates throughout the US and in the Virgin Islands and Puerto Rico. Its clients have included large lenders such as Bank of America and Fifth Third Bank, as well as law firms and... More

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