Sallie Mae Servicing Reviews

3.2
Rating Trends
Recommend to a friend
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Albert L. Lord
8 Ratings
  • Excellent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Killeen, TX
    Former Employee - Anonymous Employee in Killeen, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Sallie Mae Servicing full-time (More than 10 years)

    Pros

    Several opportunities for career advancement.

    Cons

    Downsizing eliminated many positions in some key cities.


Sallie Mae Servicing Interviews

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Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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Average

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  1.  

    Customer Support Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    Not very challenging. Very nice, professional people. Described the position accurately and introduced me to several current customer service rep.'s. Excellent on-boarding process. Very comfortable office environment.

    Interview Questions

Sallie Mae Servicing Awards & Accolades

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Additional Info

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Website www.salliemae.com
Headquarters Newark, DE
Size 16 to 50 Employees
Founded Unknown
Type Subsidiary or Business Segment
Industry Finance
Revenue $1 to $5 million (USD) per year

A little service, please? How about a "lot" of service? Sallie Mae Servicing is the largest servicer of Federal Family Education Loan Program (FFELP) loans in the country. A division of student lender SLM (more commonly known as Sallie Mae), it collects loan payments and concentrates on default prevention for some 5 million borrowers through servicing centers in Florida, Indiana, Pennsylvania, and Texas. Sallie Mae Servicing has been focusing on acquiring and servicing a greater number of loans not originated by Sallie Mae.

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