- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Sam Ash Music full-time (more than 5 years)Pros
The job allows one to be around music, and those who share the same passion. The opportunity to have a good laugh or two throughout the day makes things a lot easier. Associates are always willing to help each other in any way possible and look out for your sales when you're not in the building.Cons
The pay. It is a base vs commission job, which basically ensures you have to pay to work there and anything left over, you can keep. The commission rates are pretty insulting and there is an over-whelming assumption from upper-management (regional management and upwards) that all associates are morons. The pay, even for one who does 'well' in the job is just unacceptable. This also leads to the obscene turn-over rate in the company. Associates who do stick around end up feeling resentful, frustrated, ignored and severely under-appreciated. Antiquated computer systems and business practices cause the associates to be less efficient at their jobs because they are bogged down by verbose paper-work and ludicrous hoops to jump through.Advice to ManagementAdvice
Fewer employees who are properly compensated will earn Sam Ash more money in the long-run. It will be a staff of intelligent musicians, aggressive and competent sales people, who are truly invested in the position. Better sales staff=better sales, less returns, higher priced goods being sold. Pay the right people correctly and get rid of the bottom-feeders. Profit sharing, even on a small percentage would be a good idea. When associates have a vested interested that can be seen in the pocket, they may care more about the overall health of the company.
An offer of appreciation, such as a bi-yearly override given to employees who stay with the company, perhaps a bonus check would show that those that stay in the business are valued.
In three years, I have witness 32 people come and go, either by choice or termination, in one store. How can a sales team really be efficient if they are constantly training new hires, and being either under or over-staffed. Under staffed is too chaotic and over-staffed turns the sales floor into the Sahara and customers are attacked for scraps.
Less people, better pay and you will have employees that will never leave . I know I would be one of them.Doesn't RecommendNeutral OutlookApproves of CEO
Getting an Interview
Getting an Interview
- Application Details
I applied in-person. The process took a week – interviewed at Sam Ash Music.Interview Details
Picked up paper application and dropped off same day. Received a call back in less than 1 week for an interview. Received job offer a few days after interview. Interview was sitting in a back room with the sales manager for about 20 minutes while he asks questions. Nothing hard or unexpected.Interview Questions
Negotiation DetailsBe aware, you will make hourly minimum wage and have to earn your bi-weekly minimum wage in commission before it starts to build up your paycheck. That means you have to earn your whole paycheck in commission before you see any extra. Very hard to do unless you work in the sheetmusic/band instruments side of the storeAccepted OfferPositive ExperienceEasy Interview
- What experience do you have with music, have you done any sales before, etc... basic stuff. Answer Question
Let us know if we're missing any workplace or industry recognition –
Sam Ash Music (SAM) has been instrumental in many a musician's livelihood. The #2 musical instrument retailer in the US (behind Guitar Center), SAM operates about 45 stores in more than 15 states, including California, New York, and Texas. Besides instruments, the company sells sheet music, recording equipment, lighting, computers, and music software. It also sells online. In addition, SAM sells vintage guitars, offers custom-built instruments and music clinics, and buys used musical instruments. It also runs a pro services and parts division, Sam Ash Professional, and an...